Describing service systems

Human Factors and Ergonomics In Manufacturing

Volumn 23, Issue 1, 2013, Pages 11-18

  Glushko, Robert J ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

Service classification; Service description frameworks; Service system

Indexed keywords

ERGONOMICS; INDUSTRIAL ENGINEERING;

BAY AREA RAPID TRANSIT SYSTEMS; DESIGN PRACTICE; NUMBER OF SERVICES; SERVICE DESCRIPTION; SERVICE SCIENCE; SERVICE SYSTEMS; SUBSTANTIAL VARIATIONS; UNIVERSITY STUDENTS; VALUE CREATION;

STUDENTS;

EID: 84871013912     PISSN: 10908471     EISSN: 15206564     Source Type: Journal    
DOI: 10.1002/hfm.20514     Document Type: Conference Paper

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