Transacting expertise in emergency management and response;Transaction d'expertise dans le management de cas d'urgence

ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems

Volumn , Issue , 2008, Pages

  Constantinides, Panos ^a   Kouroubali, Angelina ^b   Barrett, Michael ^c  

^a LANCASTER UNIVERSITY   (United Kingdom)

^b INSTITUTE OF COMPUTER SCIENCE   (Greece)

^c UNIVERSITY OF CAMBRIDGE   (United Kingdom)

Author keywords

Distributed coordination; Emergency response; Expertise; High reliability organizations; Transactive memory systems

Indexed keywords

DISTRIBUTED COORDINATION; EMERGENCY RESPONSE; EXPERTISE; HIGH RELIABILITY ORGANIZATIONS; TRANSACTIVE MEMORY SYSTEMS;

CIVIL DEFENSE; DISASTERS; INFORMATION SYSTEMS; RISK MANAGEMENT; SOCIETIES AND INSTITUTIONS;

RELIABILITY THEORY;

EID: 84870960048     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (33)

1. Argote, L. Organizational Learning: Creating, Retaining and Transferring Knowledge. Kluwer Academic Publishers, Boston, MA, 1999.
2. Austin, J. R. "Transactive Memory in Organizational Groups: The Effects of Content, Consensus, Specialization and Accuracy on Group Performance, " Journal of Applied Psychology (88), 2003, pp. 866-878.
3. Barling, J., C. Loughlin, and E. Kelloway. "Development and Test of a Model Liking Transformational Leadership and Occupational Safety, " Journal of Applied Psychology (87), 2002, pp. 488-96.
4. Berliner, P.F. Thinking in Jazz: The Infinite Art of Improvization. University of Chicago: Chicago, 1994.
5. Bigley, G. A., and Roberts, K. "The Incident Command System: High Reliability Organizing for Complex and Volatile Task Environments, " Academy of Management Journal (44), 2001, pp. 1281-1300.
6. Blackler, F. "Knowledge, Knowledge Work and Organizations: An overview and Interpretation, " Organization. Studies, (16), 1995, pp. 1021-1046.
7. Blandford, A., and Wong, W. "Situation Awareness in Emergency Medical Dispatch, " International Journal of Human-Computer Studies (61), 2004, pp. 421-452.
8. Brandon, D. P., and Hollingshead, A. "Transactive Memory Systems in Organizations: Matching Tasks, Expertise, and People" Organization Science (15:6), 2004, pp. 633-644.
9. Cox, S., Jones, B., and Collinson, D. "Trust in High-Reliability Organizations, " Risk Analysis (26:5), 2006, pp. 1123-1138.
10. Edmondson, A. C. "Psychological Safety and Learning Behavior in Work Teams, " Administrative Science Quarterly (44:4), 1999, pp. 350-383.
11. Faraj, S., and Xiao, Y. "Coordination in Fast-Response Organizations, " Management Science, (52:8), 2006, pp. 1155-1169
12. Golden-Biddle, K., and Locke, K. "Appealing Work: an Investigation of How Ethnographic Texts Convince, " Organization Science (4:4), 1993, pp. 595-616.
13. Hofmann, D., and A. Stetzer. "A Cross-Level Investigation of Factors Influencing Unsafe Behaviors and Accidents, " Personnel Psychology (49), 1996, pp. 307-39.
14. Hollingshead, A. B. "Communication, Learning, and Retrieval in Transactive Memory Systems, " Journal of Experimental Social Psychology (34), 1998, pp. 423-442.
15. Kanawattanachai, P., and Yoo, Y. "The Impact of Knowledge Coordination on Virtual Team Performance Over Time, " MIS Quarterly, (31:4), 2007, pp.783-808.
16. Kouroubali, A., Vourvahakis, D., Tsiknakis, M. "Innovation Practices in Emergency Medical Services in Crete, " Bamidis, P.D., Bath, P., Egalestone, B., and Sotiriadou, A., (eds), Proceedings of the Tenth International Symposium on Health Information Management Research, Thessaloniki 22-24 September, 2005, SEERC, Greece.
17. Langley, A. "Strategies for Theorising from Process Data, " Academy of Management Review (24:4), 1999, pp. 691-710.
18. Levine, J. M., and Moreland, R. L. "Culture and Socialization in Work Groups, " In L. B. Resnick, J. M. Levine, & S. D. Teasley (Eds.), Perspectives on socially shared cognition, Washington, DC: APA Press, 1991, pp. 257-279
19. Lewis, K. "Measuring Transactive Memory Systems in the Field: Scale Development and Validation, " Journal of Applied Psychology (88:4), 2003, pp. 587-604.
20. Liang, D., Moreland, R., and Argote, L. "Group versus Individual Training and Group Performance: The Mediating Role of Transactive Memory, " Personality and Social Psychology Bullettin (21), 1995, pp. 384-393.
21. Majchrzak, A., Jarvenpaa, S.L., and Hollingshead, A.B. "Coordinating Expertise among Emergent Groups Responding to Disasters, " Organization Science, (18:1), 2007, pp. 147-161
22. Meyerson, D., Weick, K. E., & Kramer, R, 1996. "Swift Trust in Temporary Groups, " In R. M. Kramer & T. R, Tyler (Eds,), Trust in organizations: Frontiers of theory and research, Thousand Oaks, GA: Sage, 1996, pp. 166-195
23. Moreland, R. L., and Myaskowsky, L. "Exploring the Performance Benefits of Group Training: Transactive Memory or Improved Communication?" Organizational Behavior and Human Decision Processes (82), 2000, pp. 117-133.
24. Pidgeon, N. "Safety Culture and Risk Management in Organisations, " Journal of Cross-Cultural Psychology, 22, 1991, pp. 129-140.
25. Roberts, K. H. "Managing High Reliability Organizations, " California Management Review, 1990a, pp. 101-13.
26. Roberts, K. H. "Some Characteristics of High Reliability Organizations, " Organization Science (1), 1990b, pp. 160-77.
27. Selznick, P. Leadership in Administration. Harper & Row: New York, 1957.
28. Shrivastava, P., and Mitroff, I. "Enhancing Organizational Research Utilization: the Role of Decision Makers' Assumptions, " Academy of Management Review (9), 1984, pp. 18-26.
29. Thayer, L. "Leadership/communication: a critical review and modest proposal, " In Goldhaber, G.M., and Barnett, G.A., (eds.), Handbook of Organizational Communication, 1988, Norwood, NJ:Ablex, pp. 231-264.
30. Wegner, D. M., Erber, R., and Raymond, P. "Transactive Memory in Close Relationships, " Journal of Personality and Social Psychology (61:6), 1991, pp. 923-929.
31. Weick, K.E. "Organizational Culture as a Source of High Reliability, " California Management Review, (29: 2), 1987, pp. 112-127.
32. Weick, K.E. "The Collapse of sensemaking in Organisations: The Mann Gulch Disaster, " Administrative Science Quarterly (38:4), 1993, pp. 628-652
33. Weick, K.E. Making Sense of the Organization. Blackwell Publising, 2001.