Project managers' skills and project success in it outsourcing;Les compétences des chefs de projet et le succès d'un projet de sous-traitance informatique

ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems

Volumn , Issue , 2008, Pages

  Langer, Nishtha ^a   Slaughter, Sandra A ^b   Mukhopadhyay, Tridas ^c  

^a INDIAN SCHOOL OF BUSINESS   (India)

^b GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

^c CARNEGIE MELLON UNIVERSITY   (United States)

Author keywords

IS Project Management; IS IT Governance; IT outsourcing; IT IS professionals

Indexed keywords

CLIENT SATISFACTION; DOMAIN EXPERTISE; FIELD STUDIES; IS PROJECT MANAGEMENT; IS/IT GOVERNANCE; IT OUTSOURCING; IT PROJECT; IT SERVICE PROVIDERS; IT/IS PROFESSIONALS; ORGANIZATIONAL CULTURES; PROJECT CHARACTERISTICS; PROJECT MANAGERS; PROJECT SUCCESS; SOFT SKILLS; TACIT KNOWLEDGE;

INFORMATION SYSTEMS; MANAGERS; OUTSOURCING; PERSONNEL TRAINING;

PROJECT MANAGEMENT;

EID: 84870957662     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (48)

1. Aiken, L., S. West. Multiple regression: Testing and Interpreting Interactions, Sage Publications, Newbury Park, 1991.
2. Aladwani, A. M. "An Integrated Performance Model of Information Systems Projects, " Journal of Management Information Systems (19:1), 2002, pp185-210.
3. Applegate, L. M., R. Montealegre, H.J. Nelson, C. Knoop. BAE Automated Systems (A): Denver International Airport Baggage-Handling System. Harvard Business School Case # 9-396-311, 1996.
4. Banker, R. D., S. A. Slaughter. "The Moderating Effects of Structure on Volatility and Complexity in Software Enhancement, " Information Systems Research (11:3), 2000, pp 219-240.
5. Banker, R. D., S.M. Datar, C.F. Kemerer. "A Model to Evaluate Variables Impacting the Productivity of Software Projects, " Management Science (37:1), 1991, pp 1-18.
6. Becker, E. Human capital, University of Chicago Press, 1975.
7. Belsley, D., E. Kuh, R. Welsch. Regression Diagnostics: Identifying Influential Data and Sources of Collinearity, John Wiley & Sons, New York, 1980.
8. Bloom, N.L. "Select the Right IS Project Manager for Success, " Personnel Journal (S6:4), 1996.
9. Boehm, B. Software Engineering Economics, Prentice-Hall, 1981.
10. Brooks, F. The Mythical Man-Month: Essays on Software Engineering, anniversary ed. Addison-Wesley, Reading, MA, 1995.
11. Byrd, T.A., D.E. Turner. "An Exploratory Analysis of the Value of the Skills of IT Personnel: Their Relationship to IS Infrastructure and Competitive Advantage, " Decision Sciences (32:1), 2001, pp 21-54.
12. Campbell, D. J. "Task Complexity: A Review and Analysis, " Academy of Management Review (13:1), 1988, pp 40-52.
13. Crowston, K., E. E. Kammerer. "Coordination and Collective Mind in Software Requirements Development, " IBM Systems Journal (37:2), 1998, pp 227-245.
14. Curtis, B., H. Krasner, N. Iscoe. "A Field Study of the Software Design Process for Large Systems, " Communication of the ACM (31:11), 1988, pp 1268-1286.
15. Deephouse, C., T. Mukhopadhyay, D. R. Goldenson, M.I. Kellner. "Software Processes and Project Performance, " Journal of Management Information Systems (12:3), 1995, pp 187-205.
16. Duncan, W.R. A Guide to Project Management Body of Knowledge. Project Management Institute, Newton Square, PA, 1996.
17. Espinosa, J.A., S.A. Slaughter., R. E. Kraut, J. D. Herbsleb. "Familiarity, Complexity, and Team Performance in Geographically Distributed Software Development, " Organization Science (18:4), 2007, pp 613-630.
18. Ethiraj, S.K., P. Kale, M.S. Krishnan, J.V. Singh. "Where Do Capabilities Come From and How Do They Matter? A Study in the Software Services Industry, " Strategic Management Journal (26), 2004, pp 25-45.
19. Faraj, S., L. Sproull. "Coordinating Expertise in Software Development Teams, " Management Science (46:12), 2000, pp 1554-1568.
20. Goodman, P. S., D. P. Leyden. "Familiarity and Group Productivity, " Journal of Applied Psychology (76:4), 1991, pp 578-586.
21. Gopal A., T. Mukhopadhyay, M.S. Krishnan, K. Sivaramakrishnan. "Contracts in Offshore Software Development: An Empirical Analysis, " Management Science (49:12), 2003, pp 1671-1683.
22. Greene, W.H. Econometric Analysis (5th Edition), Prentice Hall, 2002.
23. Harman, H.H. Modern Factor Analysis (2nd edition), University of Chicago Press, 1967.
24. Joseph, D., S. Ang, R. Chiang, S.A. Slaughter, 2008. Beyond Technical Abilities: The Practical Intelligence of Information Technology Professionals, Forthcoming in Communications of the ACM.
25. Kekre, S., M.S. Krishnan, K. Srinivasan. "Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support, " Management Science (41:9), 1995, pp 1456-1470.
26. Kemerer, C.F. "An Empirical Validation of Software Cost Estimation Models, " Communications of the ACM (30:5), 1987, pp 416-429.
27. Kemerer, C.F. "Reliability of Function Points Measurement: A Field Experiment, " Communications of the ACM (36:2), 1993, pp 85-97.
28. Kirsch, L. J. "The Management of Complex Tasks in Organizations: Controlling the systems development process, " Organization Science (7:1), 1996, pp 1-21.
29. Kirsch, L. J. "Software Project Management: An Integrated Perspective for an Emerging Paradigm, " In R. W. Zmud (Ed.), Framing the Domains of IT Management: Projecting the Future. Through the Past, pp 285-304, 2000.
30. Koushik, M.V., V.S. Mookerjee. "Modeling Coordination in Software Construction: An Analytical Approach, " Information System Research (6:3), 1995, pp 684-694.
31. Kraut, R.F., L.A. Streeter. "Coordination in Software Development, " Communications of the ACM (38:3), 1995, pp 69-81.
32. Krishnan, M.S. "The Role of Team Factors in Software Cost and Quality: An Empirical Analysis, " Information Technology & People, (11:1), 1998, pp 20-35.
33. Lacity, M.C., L.P. Willcocks. Global Information Technology Outsourcing: In Search of Business Advantage, Wiley, 2001.
34. Lee, D.M. S, E.M. Trauth, D. Farwell. "Critical Skills and Knowledge Requirements of I/S Professionals: A Joint Academic/Industry Investigation, " MIS Quarterly (19:3), 1995, pp 313-340.
35. Marquardt, D. W. "Generalized Inverses, Ridge Regression, Biased Linear Estimation, and Non-linear Estimation, " Technometrics (12), 1970, pp 591-612.
36. Martin, N.L., K.A. Furumo, J.M. Pearson. "Project Management in IS: Fit Matters, " Proceedings of the Tenth Americas Conference on Information Systems, August 2004.
37. Nidumolu, S.R. "The Effect of Coordination and Uncertainty on Software Project Performance: Residual Performance Risk as an Intervening Variable, " Information System Research (6:3), 1995, pp 191-219.
38. Nidumolu, S.R., G.W. Knotts. "The Effects of Customizability and Reusability on Perceived Process and Competitive Performance of Software Firms, " MIS Quarterly (22:2), 1998, pp 105-137.
39. Slaughter, S.A., L. Levine, B. Ramesh, J. Pries-Heje, R. Baskerville. "Aligning Software Processes with Strategy, " MIS Quarterly (30:4), 2006, pp 891-918.
40. Slaughter, S.A., S. Ang., W.F. Boh. "Firm-Specific Human Capital and Compensation-Organizational Tenure Profiles: An Archival Analysis of Salary Data for IT Professionals, " Human Resource Management (46:3), 2007, pp 373-394.
41. Shenhar, A.J. "One Size Does Not Fit All Projects: Exploring Classical Contingency Domains, " Management Science (47:3), 2001, pp 394-414.
42. Sternberg, R. J., Hedlund. "Practical Intelligence, G, and Work Psychology, " Human Performance (15:1/2), 2002, pp 143-160.
43. Swanson, E.B., C.M. Beath. "Departmentalization in Software Development and Maintenance, " Communications of the ACM (33:6), 1990, pp 658-667.
44. Thite, M. "Identifying Key Characteristics of Technical Project Leadership, " Leadership & Organization Development Journal (20:5), 1999, pp 253-261.
45. Venkatraman N., J.E. Prescott. "Environment-Strategy Coalignment: An Empirical Test of Its Performance Implications, " Strategic Management Journal (11:1), 1990, pp 1-23.
46. Wagner, R.K., R.J. Sternberg. "Practical Intelligence in Real-World Pursuits: The Role of Tacit Knowledge, " Journal of Personality and Social Psychology (49:2), 1985, pp 436-458.
47. Weinberg, G. The Psychology of Computer Programming, Silver Anniversary Edition. First Ed. New York, NY: van Nostrand Reinhold, 1998.
48. White, H. "A Heteroscedasticity-consistent Covariance Matrix Estimator and a Direct Test for Heteroscedasticity, " Econometrica (48), 1980, pp 817-838.