Automatic summarization of customer reviews: An integrated approach

15th Americas Conference on Information Systems 2009, AMCIS 2009

Volumn 3, Issue , 2009, Pages 1499-1505

  Chung, Wingyan ^a  

^a SANTA CLARA UNIVERSITY   (United States)

Author keywords

Aspect analysis; Business intelligence; Clustering; E commerce; Online review; Sentiment analysis; Text summarization

Indexed keywords

ASPECT ANALYSIS; AUTOMATIC SUMMARIZATION; BUSINESS ANALYSTS; CLUSTERING; CUSTOMER REVIEW; INTEGRATED APPROACH; INTERACTIVITY; LINGUISTIC RESOURCES; MARKET TRENDS; PRODUCT REVIEWS; PRODUCTS AND SERVICES; SENTENCE EXTRACTION; SENTIMENT ANALYSIS; SENTIMENT CLASSIFICATION; STAKEHOLDER GROUPS; TEXT SUMMARIZATION; WEB CONTENT;

COMMERCE; COMPETITIVE INTELLIGENCE; ELECTRONIC COMMERCE; INFORMATION MANAGEMENT; INFORMATION SYSTEMS; INTEGRATED CONTROL; STRESS INTENSITY FACTORS; TEXT PROCESSING;

SALES;

EID: 84870855493     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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