메뉴 건너뛰기




Volumn 65, Issue 1, 2013, Pages 683-705

Best practices in risk and crisis communication: Implications for natural hazards management

Author keywords

Crisis communication; Disaster; Emergency management; Risk communication; Wildfire; Wildfire policy

Indexed keywords

BEST MANAGEMENT PRACTICE; DISASTER MANAGEMENT; FIRE MANAGEMENT; HAZARD MANAGEMENT; RISK ASSESSMENT; THEORETICAL STUDY; WILDFIRE;

EID: 84870809827     PISSN: 0921030X     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11069-012-0386-z     Document Type: Article
Times cited : (136)

References (68)
  • 1
    • 0035670498 scopus 로고    scopus 로고
    • Testing a structured decision approach: value-focused thinking for deliberative risk communication
    • Arvai JL, Gregory R, McDaniels T (2001) Testing a structured decision approach: value-focused thinking for deliberative risk communication. Risk Anal 21: 1065-1076.
    • (2001) Risk Anal , vol.21 , pp. 1065-1076
    • Arvai, J.L.1    Gregory, R.2    McDaniels, T.3
  • 3
    • 0141769312 scopus 로고
    • Wildland burning: the perception of risk
    • Beebe G, Omi P (1993) Wildland burning: the perception of risk. J Forest 91(9): 19-24.
    • (1993) J Forest , vol.91 , Issue.9 , pp. 19-24
    • Beebe, G.1    Omi, P.2
  • 4
    • 0035254919 scopus 로고    scopus 로고
    • On the state of the art: risk communication to the public
    • Bier VM (2000) On the state of the art: risk communication to the public. Reliab Eng Syst Safe 71: 139-150.
    • (2000) Reliab Eng Syst Safe , vol.71 , pp. 139-150
    • Bier, V.M.1
  • 5
    • 34548587571 scopus 로고    scopus 로고
    • Managing the wildland-urban interface in the Northeast: perceptions of fire risk and hazard reduction strategies
    • Blanchard B, Ryan R (2007) Managing the wildland-urban interface in the Northeast: perceptions of fire risk and hazard reduction strategies. North J Appl Forest 24(3): 203-208.
    • (2007) North J Appl Forest , vol.24 , Issue.3 , pp. 203-208
    • Blanchard, B.1    Ryan, R.2
  • 6
    • 0028089810 scopus 로고
    • Evaluating risk communications: completing and correcting mental models of hazardous process, part II
    • Bostrom A, Atman CJ, Fischhoff B, Morgan M (1994) Evaluating risk communications: completing and correcting mental models of hazardous process, part II. Risk Anal 14: 789-798.
    • (1994) Risk Anal , vol.14 , pp. 789-798
    • Bostrom, A.1    Atman, C.J.2    Fischhoff, B.3    Morgan, M.4
  • 7
    • 0034926785 scopus 로고    scopus 로고
    • Organizational theory and the stages of risk communication
    • Chess C (2001) Organizational theory and the stages of risk communication. Risk Anal 21(1): 179-188.
    • (2001) Risk Anal , vol.21 , Issue.1 , pp. 179-188
    • Chess, C.1
  • 8
    • 31744435299 scopus 로고    scopus 로고
    • Evacuation behavior during wildfires: results of three case studies
    • Cohn PJ, Carroll MS, Kumagai Y (2006) Evacuation behavior during wildfires: results of three case studies. West J Appl Forest 21: 39-48.
    • (2006) West J Appl Forest , vol.21 , pp. 39-48
    • Cohn, P.J.1    Carroll, M.S.2    Kumagai, Y.3
  • 10
    • 0021577030 scopus 로고
    • Public support for fire management policies: what the public expects
    • Cortner HJ, Zwolinski MJ, Carpenter EH, Taylor JG (1990) Public support for fire management policies: what the public expects. J Forest 82(6): 359-360.
    • (1990) J Forest , vol.82 , Issue.6 , pp. 359-360
    • Cortner, H.J.1    Zwolinski, M.J.2    Carpenter, E.H.3    Taylor, J.G.4
  • 12
    • 4043104180 scopus 로고    scopus 로고
    • Wildfire policy and public lands: integrating scientific understanding with social concerns across landscapes
    • Dombeck MP, Williams JE, Wood CA (2004) Wildfire policy and public lands: integrating scientific understanding with social concerns across landscapes. Conserv Biol 18(4): 883-889.
    • (2004) Conserv Biol , vol.18 , Issue.4 , pp. 883-889
    • Dombeck, M.P.1    Williams, J.E.2    Wood, C.A.3
  • 14
    • 79959539594 scopus 로고    scopus 로고
    • The art of learning: wildfire, amenity migration and local environmental knowledge
    • Eriksen C, Prior T (2011) The art of learning: wildfire, amenity migration and local environmental knowledge. Int J Wildland Fire 20: 612-624.
    • (2011) Int J Wildland Fire , vol.20 , pp. 612-624
    • Eriksen, C.1    Prior, T.2
  • 15
    • 84936824475 scopus 로고
    • Providing risk information in communities: factors influencing what is heard and accepted
    • Fessenden-Raden J, Fitchen JM, Heath JS (1987) Providing risk information in communities: factors influencing what is heard and accepted. Sci Technol Human Values 12: 94-101.
    • (1987) Sci Technol Human Values , vol.12 , pp. 94-101
    • Fessenden-Raden, J.1    Fitchen, J.M.2    Heath, J.S.3
  • 16
    • 0029112020 scopus 로고
    • Risk perception and communication unplugged: twenty years of process
    • Fischhoff B (1995) Risk perception and communication unplugged: twenty years of process. Risk Anal 15(2): 137-146.
    • (1995) Risk Anal , vol.15 , Issue.2 , pp. 137-146
    • Fischhoff, B.1
  • 17
    • 0024158563 scopus 로고
    • An assessment of homeowner's perceptions of wildland fire hazards: A case study from Southern California
    • In Whitehead E, Westview Press, Boulder, CO
    • Gardner PD, Cortner HJ (1988) An assessment of homeowner's perceptions of wildland fire hazards: a case study from Southern California. In Whitehead E (ed) Arid lands-today and tomorrow. Westview Press, Boulder, CO, pp 643-657.
    • (1988) Arid Lands-today and Tomorrow , pp. 643-657
    • Gardner, P.D.1    Cortner, H.J.2
  • 18
    • 0034080329 scopus 로고    scopus 로고
    • Using stakeholder values to make smarter environmental decisions
    • Gregory R (2000) Using stakeholder values to make smarter environmental decisions. Environment 42: 34-44.
    • (2000) Environment , vol.42 , pp. 34-44
    • Gregory, R.1
  • 19
    • 85066180098 scopus 로고    scopus 로고
    • Community relationship building: local leadership in the risk communication infrastructure
    • Heath RL, Bradshaw J, Lee J (2002) Community relationship building: local leadership in the risk communication infrastructure. J Pub Relat Res 14: 317-353.
    • (2002) J Pub Relat Res , vol.14 , pp. 317-353
    • Heath, R.L.1    Bradshaw, J.2    Lee, J.3
  • 20
    • 73849085788 scopus 로고    scopus 로고
    • Crisis and risk approaches to emergency management planning and communication: the role of similarity and sensitivity
    • Heath RL, Jaesub L, Lan N (2009) Crisis and risk approaches to emergency management planning and communication: the role of similarity and sensitivity. J Pub Relat Res 2(2): 123-141.
    • (2009) J Pub Relat Res , vol.2 , Issue.2 , pp. 123-141
    • Heath, R.L.1    Jaesub, L.2    Lan, N.3
  • 24
    • 5444238144 scopus 로고    scopus 로고
    • Coping with interface wildfire as a human event: Lessons from the disaster/hazards literature
    • Kumagai Y, Carroll MS, Cohn PJ (2004) Coping with interface wildfire as a human event: lessons from the disaster/hazards literature. J Forest 102(6): 28-32.
    • (2004) J Forest , vol.102 , Issue.6 , pp. 28-32
    • Kumagai, Y.1    Carroll, M.S.2    Cohn, P.J.3
  • 25
    • 84858192503 scopus 로고    scopus 로고
    • The role of trust in community wildfire protection planning
    • LaChapelle PR, McCool SF (2012) The role of trust in community wildfire protection planning. Soc Nat Resourc 25(4): 321-335.
    • (2012) Soc Nat Resourc , vol.25 , Issue.4 , pp. 321-335
    • LaChapelle, P.R.1    McCool, S.F.2
  • 26
    • 0026781406 scopus 로고
    • The risks of using nuclear energy sources in space: some lay activists' perception
    • Maharik M, Fishhoff B (1992) The risks of using nuclear energy sources in space: some lay activists' perception. Risk Anal 12: 383-392.
    • (1992) Risk Anal , vol.12 , pp. 383-392
    • Maharik, M.1    Fishhoff, B.2
  • 27
    • 70449622737 scopus 로고    scopus 로고
    • The role of risk perceptions in the risk mitigation process: the case of wildfire in high risk communities
    • Martin WE, Martin IM, Kent B (2009) The role of risk perceptions in the risk mitigation process: the case of wildfire in high risk communities. J Environ Manage 91: 489-498.
    • (2009) J Environ Manage , vol.91 , pp. 489-498
    • Martin, W.E.1    Martin, I.M.2    Kent, B.3
  • 28
    • 3242783233 scopus 로고    scopus 로고
    • Fighting fire with education: what is the best way to reach out to homeowners?
    • McCaffrey SM (2004) Fighting fire with education: what is the best way to reach out to homeowners? J Forest 102(5): 12-19.
    • (2004) J Forest , vol.102 , Issue.5 , pp. 12-19
    • McCaffrey, S.M.1
  • 31
    • 83655204394 scopus 로고    scopus 로고
    • Understanding public perspectives of wildfire risk
    • In Martin W, Raish C, Kent B, Resources for the Future, Washington DC
    • McCaffrey S (2007) Understanding public perspectives of wildfire risk. In Martin W, Raish C, Kent B (eds) Wildfire risk: human perceptions and management implications. Resources for the Future, Washington DC, pp 11-22.
    • (2007) Wildfire Risk: Human Perceptions and Management Implications , pp. 11-22
    • McCaffrey, S.1
  • 33
    • 85052554638 scopus 로고    scopus 로고
    • Social science related to wildfire management: An overview of recent findings and future research needs
    • (online July 12)
    • McCaffrey S, Toman E, Stidham M, Shindler B (2012) Social science related to wildfire management: an overview of recent findings and future research needs. Int J Wildland Fire (online July 12).
    • (2012) Int J Wildland Fire
    • McCaffrey, S.1    Toman, E.2    Stidham, M.3    Shindler, B.4
  • 34
    • 33644626084 scopus 로고    scopus 로고
    • An event-based approach for examining the effects of wildland fire decisions on communities
    • McCool SF, Burchfield J, Williams DR, Carroll MS (2006) An event-based approach for examining the effects of wildland fire decisions on communities. Environ Manage 37(4): 437-450.
    • (2006) Environ Manage , vol.37 , Issue.4 , pp. 437-450
    • McCool, S.F.1    Burchfield, J.2    Williams, D.R.3    Carroll, M.S.4
  • 37
    • 3142696434 scopus 로고
    • Human adjustment to the risk of environmental extremes
    • S. L. Cutter (Ed.), Englewood Cliffs, NJ: Prentice Hall
    • Mileti D (1994) Human adjustment to the risk of environmental extremes. In: Cutter SL (ed) Environmental risks and hazards. Prentice Hall, Englewood Cliffs, NJ, pp 178-194.
    • (1994) Environmental Risks and Hazards , pp. 178-194
    • Mileti, D.1
  • 39
    • 77952991604 scopus 로고    scopus 로고
    • National Interagency Fire Center, February 13, 2009. Online available from World Wide Web
    • National Interagency Fire Center (2009) Guidance for implementation of federal wildland fire management Policy. February 13, 2009. Online available from World Wide Web: http://www.nifc.gov/policies/guidance/GIFWFMP.pdf.
    • (2009) Guidance For Implementation of Federal Wildland Fire Management Policy
  • 41
    • 3142764051 scopus 로고
    • Community attitudes to natural hazard insurance: what are the salient issues?
    • J. Oliver and N. R. Britton (Eds.), Regents Park, NSW: Lilyfield
    • Neil RB (1989) Community attitudes to natural hazard insurance: what are the salient issues? In: Oliver J, Britton NR (eds) Natural hazards and reinsurance. Lilyfield, Regents Park, NSW, pp 107-121.
    • (1989) Natural Hazards and Reinsurance , pp. 107-121
    • Neil, R.B.1
  • 42
    • 79953280586 scopus 로고    scopus 로고
    • Trust, acceptance, and citizen-agency interactions after large fires: influences on planning processes
    • Olsen CS, Shindler BA (2010) Trust, acceptance, and citizen-agency interactions after large fires: influences on planning processes. Int J Wildland Fire 19: 137-147.
    • (2010) Int J Wildland Fire , vol.19 , pp. 137-147
    • Olsen, C.S.1    Shindler, B.A.2
  • 43
    • 34247502775 scopus 로고    scopus 로고
    • Another part of the risk communication model: analysis of communication processes and message content
    • Palenchar MJ, Heath RL (2002) Another part of the risk communication model: analysis of communication processes and message content. J Pub Relat Res 14(2): 127-158.
    • (2002) J Pub Relat Res , vol.14 , Issue.2 , pp. 127-158
    • Palenchar, M.J.1    Heath, R.L.2
  • 44
    • 84857394978 scopus 로고    scopus 로고
    • Communication gaps in disaster management: perceptions by experts from governmental and non-governmental organizations
    • Palttala PC, Boana RL, Vos M (2012) Communication gaps in disaster management: perceptions by experts from governmental and non-governmental organizations. J Conting Crisis Manag 20(1): 2-12.
    • (2012) J Conting Crisis Manag , vol.20 , Issue.1 , pp. 2-12
    • Palttala, P.C.1    Boana, R.L.2    Vos, M.3
  • 45
    • 0142249414 scopus 로고    scopus 로고
    • Hand-on learning: its effectiveness in teaching the public about wildland fire
    • Parkinson TM, Force JE, Smith JK (2003) Hand-on learning: its effectiveness in teaching the public about wildland fire. J Forest 101(7): 21-26.
    • (2003) J Forest , vol.101 , Issue.7 , pp. 21-26
    • Parkinson, T.M.1    Force, J.E.2    Smith, J.K.3
  • 46
    • 80054943656 scopus 로고    scopus 로고
    • Just blowing smoke? Residents' social construction of communication about wildfire
    • Paveglio T, Carroll MS, Absher JD, Norton T (2009) Just blowing smoke? Residents' social construction of communication about wildfire. Environ Commun 3(1): 76-94.
    • (2009) Environ Commun , vol.3 , Issue.1 , pp. 76-94
    • Paveglio, T.1    Carroll, M.S.2    Absher, J.D.3    Norton, T.4
  • 47
    • 0003020377 scopus 로고
    • The emergence of risk communication studies: Social and political context
    • Plough A, Krimsky S (1987) The emergence of risk communication studies: social and political context. Sci Technol Human Values 12 (3/4): 4-10.
    • (1987) Sci Technol Human Values , vol.12 , Issue.3-4 , pp. 4-10
    • Plough, A.1    Krimsky, S.2
  • 48
    • 84870787412 scopus 로고    scopus 로고
    • Quadrennial Fire Review, January, 2009
    • Quadrennial Fire Review (2009) January, 2009. http://www. nifc. gov/QFR/QFR2009Final. pdf.
    • (2009)
  • 49
    • 14944377402 scopus 로고    scopus 로고
    • Crisis and emergency risk communication as an integrative model
    • Reynolds B, Seeger M (2005) Crisis and emergency risk communication as an integrative model. J Health Commun Int Perspect 10(1): 43-55.
    • (2005) J Health Commun Int Perspect , vol.10 , Issue.1 , pp. 43-55
    • Reynolds, B.1    Seeger, M.2
  • 50
    • 84972914580 scopus 로고
    • Goals, obstacles, and strategies in risk communication: a problem-solving approach to improving communication about risks
    • Rowan KE (1991) Goals, obstacles, and strategies in risk communication: a problem-solving approach to improving communication about risks. J Appl Commun Res 19: 300-329.
    • (1991) J Appl Commun Res , vol.19 , pp. 300-329
    • Rowan, K.E.1
  • 51
    • 33745637740 scopus 로고    scopus 로고
    • Best practices in crisis communication: an expert panel process
    • Seeger MW (2006) Best practices in crisis communication: an expert panel process. J Appl Commun Res 34(3): 232-244.
    • (2006) J Appl Commun Res , vol.34 , Issue.3 , pp. 232-244
    • Seeger, M.W.1
  • 55
    • 64749087927 scopus 로고    scopus 로고
    • Public perspectives of fire, fuels, and the Forest Service in the Great Lakes region: A survey of citizen-agency communication and trust
    • Shindler B, Toman E, McCaffrey S (2009) Public perspectives of fire, fuels, and the Forest Service in the Great Lakes region: a survey of citizen-agency communication and trust. Int J Wildl Fire 18: 157-164.
    • (2009) Int J Wildl Fire , vol.18 , pp. 157-164
    • Shindler, B.1    Toman, E.2    McCaffrey, S.3
  • 56
    • 0022905674 scopus 로고
    • Informing and educating the public about risk
    • Slovic P (1986) Informing and educating the public about risk. Risk Anal 6: 403-415.
    • (1986) Risk Anal , vol.6 , pp. 403-415
    • Slovic, P.1
  • 57
    • 84905594974 scopus 로고    scopus 로고
    • Backchannels on the front lines: Emergent uses of social media in the 2007 Southern California wildfires
    • In: Fiedrich F, van de Walle B, Washington, DC, USA
    • Sutton J, Palen L, Shklovski I (2008) Backchannels on the front lines: emergent uses of social media in the 2007 Southern California wildfires. In: Fiedrich F, van de Walle B (eds) '5th international ISCRA conference proceedings, Washington, DC, USA, pp 624-631.
    • (2008) '5th International ISCRA Conference Proceedings , pp. 624-631
    • Sutton, J.1    Palen, L.2    Shklovski, I.3
  • 60
    • 32844468850 scopus 로고    scopus 로고
    • Fire and fuel management communication strategies: citizen evaluations of agency outreach activities
    • Toman E, Shindler B, Brunson M (2006) Fire and fuel management communication strategies: citizen evaluations of agency outreach activities. Soc Nat Resour 19: 321-336.
    • (2006) Soc Nat Resour , vol.19 , pp. 321-336
    • Toman, E.1    Shindler, B.2    Brunson, M.3
  • 61
    • 79955957000 scopus 로고    scopus 로고
    • Reducing fuels in the wildland-urban interface: community perceptions of agency fuels treatments
    • Toman E, Stidham M, Shindler B, McCaffrey S (2011) Reducing fuels in the wildland-urban interface: community perceptions of agency fuels treatments. Int J Wildland Fire 20(3): 340-349.
    • (2011) Int J Wildland Fire , vol.20 , Issue.3 , pp. 340-349
    • Toman, E.1    Stidham, M.2    Shindler, B.3    McCaffrey, S.4
  • 62
    • 34547520071 scopus 로고    scopus 로고
    • Salient value similarity, social trust and attitudes toward wildland fire management strategies
    • Vaske JJ, Absher JD, Bright AD (2007) Salient value similarity, social trust and attitudes toward wildland fire management strategies. Human Ecol Rev 14(2): 223-232.
    • (2007) Human Ecol Rev , vol.14 , Issue.2 , pp. 223-232
    • Vaske, J.J.1    Absher, J.D.2    Bright, A.D.3
  • 63
    • 0001652617 scopus 로고
    • From hazard perception to human ecology
    • R. W. Kates and I. Burton (Eds.), Chicago, IL: University of Chicago Press
    • Whyte A (1986) From hazard perception to human ecology. In: Kates RW, Burton I (eds) Geography, resources, and environment: themes from the work of Gilbert F. White. University of Chicago Press, Chicago, IL, pp 240-271.
    • (1986) Geography, Resources, and Environment: Themes from the Work of Gilbert F. White , pp. 240-271
    • Whyte, A.1
  • 64
    • 0032164115 scopus 로고    scopus 로고
    • Expanding the crisis planning function: introducing elements of risk communication to crisis communication practice
    • Williams DE, Olaniran BA (1998) Expanding the crisis planning function: introducing elements of risk communication to crisis communication practice. Pub Relat Rev 24(3): 387-400.
    • (1998) Pub Relat Rev , vol.24 , Issue.3 , pp. 387-400
    • Williams, D.E.1    Olaniran, B.A.2
  • 65
    • 0036154314 scopus 로고    scopus 로고
    • Fuel treatments at the wildland-urban interface: common concerns in diverse regions
    • Winter GJ, Vogt C, Fried JS (2002) Fuel treatments at the wildland-urban interface: common concerns in diverse regions. J Forest 100(1): 15-21.
    • (2002) J Forest , vol.100 , Issue.1 , pp. 15-21
    • Winter, G.J.1    Vogt, C.2    Fried, J.S.3
  • 66
    • 50549094543 scopus 로고    scopus 로고
    • Residents warming up to fuels management: Homeowners' acceptance of wildfire and fuels management in the wildland-urban interface
    • In: McCaffrey S, Gen Tech Rep NRS -1. US Department of Agriculture, Forest Service Northern Research Station, Newtown Square, PA
    • Winter G, Vogt C, McCaffrey S (2006) Residents warming up to fuels management: homeowners' acceptance of wildfire and fuels management in the wildland-urban interface. In: McCaffrey S (ed) The public and wildland fire management: social science findings for managers. Gen Tech Rep NRS -1. US Department of Agriculture, Forest Service Northern Research Station, Newtown Square, PA, pp 19-32.
    • (2006) The Public and Wildland Fire Management: Social Science Findings For Managers , pp. 19-32
    • Winter, G.1    Vogt, C.2    McCaffrey, S.3
  • 67
    • 0001510910 scopus 로고
    • Generating effective risk messages: how scary should your risk communication be?
    • Witte K (1995) Generating effective risk messages: how scary should your risk communication be? Commun Yearb 18: 229-254.
    • (1995) Commun Yearb , vol.18 , pp. 229-254
    • Witte, K.1
  • 68
    • 11344264356 scopus 로고    scopus 로고
    • Toward improved communication about wildland fire: mental models research to identify information needs for natural resource management
    • Zaksek M, Arvai JL (2004) Toward improved communication about wildland fire: mental models research to identify information needs for natural resource management. Risk Anal 24: 6.
    • (2004) Risk Anal , vol.24 , pp. 6
    • Zaksek, M.1    Arvai, J.L.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.