It-enabled business process onshore outsourcing: An empirical analysis

Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale

Volumn 6, Issue , 2005, Pages 2988-2991

  Medlin, B Dawn ^a   Vannoy, Sandra A ^a  

^a APPALACHIAN STATE UNIVERSITY   (United States)

Author keywords

Business process onshore outsourcing

Indexed keywords

BANKING INDUSTRY; BUSINESS FUNCTIONS; BUSINESS PROCESS; BUSINESS PROCESSING; CUSTOMER SUPPORT; EMPIRICAL ANALYSIS; GEOGRAPHIC BOUNDARIES; NORTH CAROLINA; OFFSHORE OUTSOURCING;

INFORMATION SYSTEMS; PROFITABILITY; WAGES;

OUTSOURCING;

EID: 84870040709     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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