Four ways to reinvent service delivery

Harvard Business Review

Volumn 90, Issue 12, 2012, Pages

  Ramdas, Kamalini ^a   Teisberg, Elizabeth ^b   Tucker, Amy L ^c  

^a LONDON BUSINESS SCHOOL   (United Kingdom)

^b DARTMOUTH MEDICAL SCHOOL   (United States)

^c UNIVERSITY OF VIRGINIA   (United States)

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Indexed keywords

EID: 84869786702     PISSN: 00178012     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Note

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