Focus on improving relational communication skills and discussing what matters most

Academic Medicine

Volumn 87, Issue 11, 2012, Pages 1471-1472

  Bickel, Janet ^a  

^a NONE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84869770936     PISSN: 10402446     EISSN: None     Source Type: Journal    
DOI: 10.1097/ACM.0b013e31826cdd10     Document Type: Note

References (4)

1. Souba W, Way D, Lucey C, Sedmak D, Notestine M. Elephants in academic medicine. Acad Med. 2011;86: 1492-1499.
2. Goulston M. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. New York, NY: American Management Association; 2010.
3. Stone D, Patton B, Heen S. Difficult Conversations: How to Discuss What Matters Most. New York, NY: Penguin; 1999.
4. Suchman AL, Sluyter DJ, Williamson PR. Leading Change in Healthcare: Transforming Organizations With Complexity, Positive Psychology and Relationship-Centered Care. London, UK: Radcliffe Pub. Ltd.; 2011.