Elements that affect web credibility: Early results from a self-report study

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2000, Pages 287-288

  Fogg, B J ^a   Marshall, Jonathan ^a   Osipovich, Alex ^a   Varma, Chris ^a   Laraki, Othman ^a   Fang, Nicholas ^a   Paul, Jyoti ^a   Rangnekar, Akshay ^a   Shon, John ^a   Swani, Preeti ^a   Treinen, Marissa ^a  

^a STANFORD UNIVERSITY   (United States)

Author keywords

Credibility; Online research; Persuasion; Trust; Usability; Web advertising; Web design; World wide web

Indexed keywords

CREDIBILITY; ONLINE RESEARCH; PERSUASION; TRUST; USABILITY; WEB ADVERTISING; WEB DESIGNS;

HUMAN ENGINEERING; WORLD WIDE WEB;

WEBSITES;

EID: 84869422976     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/633292.633460     Document Type: Conference Paper

References (6)

1. Morkes, J. and Jakob, N., Concise, SCANNABLE and Objective: How to Write for the Web. 1997. www.useit.com/papers/webwdting/writing.html.
2. Fogg, B.J. and H. Tseng. The Elements of Computer Credibility. Proceedings of the CHI Conference on Human Factors and Computing Systems, 1999 (pp. 80-87), ACM Press.
3. Cheskin, S.A.S., Research eCommerce Trust Study. 1999. www.studioarchetype.oom/headlines/etrust-frameset.html.
4. Critchfield, R. Credibility and Web Site Design, 1998. www.warner.edu/critchfield/hci/critchfleld.html.
5. Wilkinson, G.L., Bennett, LT., & Oliver, K.M. 1997. Evaluating the Quality of Internet Information Sources. itechl .coe.uga.edu/faculty/gwilkinson/ criteria.html.
6. Nielsen, J., Trust or Bust: Communicating Trustworthiness in Web Design, 1999. www.useit.com/alertbox/990307.html.