CSCW, groupware and workflow: Experiences, state of art, and future trends

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 1999, Pages 120-121

  Poltrock, Steven ^a   Grudin, Jonathan ^b  

^a BOEING COMPANY   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

Computer mediated communication; Computer supported cooperative work; Coordination theory; Groupware; Organizational design; Workflow

Indexed keywords

COMPUTER-MEDIATED COMMUNICATION; COOPERATIVE WORKS; COORDINATION THEORY; ORGANIZATIONAL DESIGNS; WORKFLOW;

GROUPWARE; HUMAN ENGINEERING;

TECHNOLOGY;

EID: 84869399902     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/632716.632791     Document Type: Conference Paper

References (7)

1. Flores, F., Graves, M., Harffield, B. and Winograd, T. Computer systems and the design of organizational interaction. ACM Transactions on Office Information Systems, 6, 2, 1988, 153-172.
2. Grudin, J. CSCW: History and focus. IEEE Computer, 27, 5, 1994, 19-26.
3. Grudin, J. Groupware and social dynamics: Eight challenges for developers. Communications of the A CM, 37, 1, 1994, 92-105.
4. Grudin, J. and Palen, L. Why groupware succeeds: Discretion or mandate? Proceedings ECSCW'95 European Computer Supported Cooperative Work Conference, 1995, in press.
5. Malone, T.W. and Lai, K-Y. Toward intelligent tools for information sharing and collaboration. In R. P. Bostrom, R. T. Watson & S. T. Kinney (Eds.), Computer Augmented Teamwork: A Guided Tour. Van Nostrand Reinhold, New York, NY, 1992.
6. Nunamaker, J.F., Dennis, A.R., Valacich, J.S., Vogel, D.R., and George, J.F. Electronic meeting systems to support group work. Communications of the ACM, 34, 1991, 30-61.
7. Sproull, L. and Kiesler, S. Connections: New ways of working in the networked organization. The MIT Press, Cambridge, MA, 1991.