O brother, where are thou?: From Communities to Networks of Practice Through Intranet Use

Management Communication Quarterly

Volumn 18, Issue 1, 2004, Pages 5-44

  Vaast, Emmanuelle ^a  

^a LONG ISLAND UNIVERSITY   (United States)

Author keywords

communities of practice; emergence; intranet; networks of practice; situation

Indexed keywords

EID: 84869206359     PISSN: 08933189     EISSN: None     Source Type: Journal    
DOI: 10.1177/0893318904265125     Document Type: Article

References (67)

1. Argyris, C., & Schon, D. (1978). Organizational learning: A theory of action perspective. Reading, MA: Addison-Wesley.
2. Barley, S. R. (1996). Technicians in the workplace: Ethnographic evidence for bringing work into organization studies. Administrative Science Quarterly, 41(3), 404-438.
3. Barley, S. R., & Kunda, G. (2001). Bringing work back in. Organization Science, 12(1), 76-95.
4. Bourdieu, P. (1990). The logic of practice. Stanford, CA: Stanford University Press.
5. Bourdieu, P. (1994). Raisons pratiques. Sur la théorie de l’action [Practical reasons. On the theory of action]. Paris: Editions du Seuil.
6. Bourdieu, P. (2000). Esquisse d’une théorie de la pratique—Précédé de Trois études d’ethnologie Kabyle (Rev. ed.) [Outline of a theory of practice preceded by three studies of Kabyle ethnology]. Paris: Editions du Seuil.
7. Brown, J. S. (1998). Internet technology in support of the concept of “communities of practice.” Accounting, Management and Information Technologies, 8, 227-236.
8. Brown, J. S., & Duguid, P. (1991). Organizational learning and communities-of-practice: Toward a unified view of working, learning and innovation. Organization Science, 2(1), 40-57.
9. Brown, J. S., & Duguid, P. (2000). The social life of information. Boston: Harvard Business School Press.
10. Brown, J. S., & Duguid, P. (2001). Knowledge and organization: A social-practice perspective. Organization Science, 12(2), 198-213.
11. Carlile, P. R. (2002). A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organization Science, 13(4), 442-455.
12. Contu, A., & Willmott, H. (2000). Comment on Wenger and Yanow. Knowing in practice: A “delicate flower” in the organizational learning field. Organization, 7(2), 269-276.
13. Contu, A., & Willmott, H. (2003). Re-embedding situatedness: The importance of power relations in learning theory. Organization Science, 14(3), 283-296.
14. Cook, S. D. N., & Brown, J. S. (1999). Bridging epistemologies: The generative dance between organizational knowledge and organizational knowing. Organization Science, 10(4), 381-400.
15. Daft, R. L., & Lengel, R. H. (1984). Information richness: A new approach to managerial behavior and organization design. Research in Organizational Behavior, 6, 191-233.
16. Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 35(5), 554-571.
17. De Certeau, M. (Ed.). (1980). L’invention du quotidien [The practice of everyday life]. Paris: Gallimard.
18. DeSanctis, G., & Monge, P. R. (1999). Communication processes for virtual organizations. Organization Science, 10(6), 693-703.
19. Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39, 239-263.
20. Eisenhardt, K. M. (1991). Better stories and better constructs: The case for rigor and comparative logic. Academy of Management Review, 16(3), 620-627.
21. Gherardi, S. (2000). Practice based theorizing on learning and knowing in organizations: Introduction to the special issue on knowing in practice. Organization, 7(2), 211-223.
22. Gherardi, S. (2001). From organizational learning to practice-based knowing. Human Relations, 54(1), 131-139.
23. Gherardi, S., & Nicolini, D. (2000). The organizational learning of safety in communities of practice. Journal of Management Inquiry, 9(1), 7-18.
24. Gherardi, S., & Nicolini, D. (2002). Learning in a constellation of interconnected practices: Canonordissonance? Journal of Management Studies, 39(4), 419-436.
25. Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. Cambridge, UK: Polity.
26. Hayes, N. (2001). Boundless and bounded interactions in the knowledge work process: The role of groupware technologies. Information and Organization, 11, 79-101.
27. Hayes, N., & Walsham, G. (2001). Participation in groupware-mediated communities of practice: A socio-political analysis of knowledge working. Information and Organization, 11, 263-288.
28. Heaton, L., & Taylor, J. R. (2002). Knowledge, management and professional work. Management Communication Quarterly, 16(2), 210-235.
29. Hiltz, S. R. (1984). Online communities: A case study of the office of the future. Norwood, NJ: Ablex.
30. Hiltz, S. R., & Kerr, E. (1982). Computer-mediated communication systems: Status and evaluation. San Diego, CA: Academic Press.
31. Hiltz, S. R., & Turoff, M. (1993). The network nation: Human communication via computer (2nd ed.). Cambridge, MA: MIT Press.
32. Iverson, J. O., & McPhee, R. D. (2002). Knowledge management in communities of practice: Being true to the communicative character of knowledge. Management Communication Quarterly, 16(2), 259-266.
33. Klein, H. K., & Myers, M. D. (1999). A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quarterly, 23(1), 67-93.
34. Kraut, H., Steinfield, C., Chan, A., Butler, B., & Hoag, A. (1999). Coordination and virtualization: The role of electronic networks and personal relationships. Organization Science, 10(6), 722-740.
35. Latour, B. (1996). On interobjectivity. Mind, Culture and Activity: An International Journal, 3(4), 228-245.
36. Lave, J. (1988). Cognition in practice: Mind, mathematics, and culture in everyday life. New York: Cambridge University Press.
37. Lave, J., & Wenger, E. (1991). Situated learning: Legitimate peripheral participation. Cambridge, UK: Cambridge University Press.
38. Majchrzack, A., Rice, R. E., Malhotra, A., King, N., & Ba, S. (2000). Technology adaptation: The case of a computer-supported inter-organizational virtual team. MIS Quarterly, 24(4), 569-600.
39. Markus, M. L. (1994a). Electronic mail as the medium of managerial choice. Organization Science, 5(4), 502-527.
40. Markus, M. L. (1994b). Finding a happy medium: Explaining the negative effect of electronic communication on social life at work. ACM Transactions on Information Systems, 12(2), 119-149.
41. Miles, M. B., & Huberman, A. M. (1984). Qualitative data analysis: A source book of new methods. Belgium: DeBoeck Université.
42. Newell, S., Scarbrough, H., & Swan, J. (2001). From global knowledge management to internal electronic fences: Contradictory outcomes of intranet development. British Journal of Management, 12(2), 97-111.
43. Ngwenyama, O. J., & Lee, A. S. (1997). Communication richness in electronic mail: Critical social theory and the contextuality of meaning. MIS Quarterly, 21(2), 145-167.
44. Orlikowski, W. J. (1992). The duality of technology: Rethinking the concept of technology in organizations. Organization Science, 3(3), 398-427.
45. Orlikowski, W. J. (2000). Using technology and constituting structures: A practice lens for studying technology in organizations. Organization Science, 11(4), 404-428.
46. Orlikowski, W. J. (2002). Knowing in practice: Enacting a collective capability in distributed organizing. Organization Science, 13(3), 249-273.
47. Orr, J. (1990). Talking about machines: An ethnography of a modern job. Ithaca, NY: Cornell University.
48. Pan, S. L., & Leidner, D. E. (2003). Bridging communities of practice with information technology in pursuit of global knowledge sharing. Journal of Strategic Information Systems, 12(1), 71-88.
49. Poole, M. S., & DeSanctis, G. (1990). Understanding the use of group decision support systems: The theory of adaptive structuration. In J. Fulk & C. W. Steinfield (Eds.), Organization and communication technologies (pp. 173-193). Newbury Park, CA: Sage.
50. Poole, M. S., & DeSanctis, G. (1994). Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5(2), 121-147.
51. Rheingold, H. (2000). The virtual community: Homesteading on the electronic frontier. Cambridge, MA: MIT Press.
52. Rice, R. E., & Gattiker, V. E. (2001). New media and organizational structuring. In F. Jablin & L. Putnam (Eds.), The new book of organizational communication: Advances in theory, research, and methods (pp. 544-581). Thousand Oaks, CA: Sage.
53. Robey, D., & Boudreau, M. -C. (1999). Accounting for the contradictory consequences of IT: Theoretical directions and methodological implications. Informations Systems Research, 10(2), 167-185.
54. Ryan, B. (1998). The corporate intranet: Harness the power of the next-generation intranet. New York: John Wiley.
55. Scheepers, R., & Damsgaard, J. (1997, November). Using Internet technology within the organization: A structurational analysis of intranets. Paper presented at the Group 97, Phoenix, AZ.
56. Sole, D., & Huysman, M. (2002, December). Communities of practice and the role of location: Revealing limits of virtuality and knowledge. Paper presented at the 23rd International Conference on Information Systems, Barcelona, Spain.
57. Sproull, L., & Kiesler, A. C. (1991). Connections: New ways of working in the networked organization. Cambridge, MA: MIT Press.
58. Suchman, L. (1987). Plans and situated actions: The problem of human machine interaction. Cambridge, UK: Cambridge University Press.
59. Trevino, L. K., Lengel, R. H., & Daft, R. L. (1987). Media symbolism, media richness, and media choice in organizations. Communication Research, 14(5), 553-574.
60. Vandenbosch, B., & Ginsberg, M. J. (1996). Lotus notes and collaboration: Plus ça change… Journal of MIS, 1(3), 65-81.
61. Wellman, B., Salaff, J., Dimitrova, D., Garton, L., Gulia, M., & Haythornthwaite, C. (1996). Computer networks as social networks: Collaborative work, telework and virtual community. Annual Review of Sociology, 22, 213-238.
62. Wenger, E. (1998). Communities of practice: Learning, meaning and identity. Cambridge, UK: Cambridge University Press.
63. Wenger, E. (2000). Communities of practice and social learning systems. Organization, 7(2), 225-246.
64. Wenger, E., McDermott, R., & Snyder, W. (2002). Cultivating communities of practice. Boston: Harvard Business School Press.
65. Yin, R. K. (1989). Case study research. London: Sage.
66. Zack, M. J. (1994). Electronic messaging and communication effectiveness in an on going work group. Information and Management, 26, 231-241.
67. Zack, M. J., & McKenney, J. L. (1995). Social context and interaction in on going computer supported management groups. Organization Science, 6(4), 394-422.