The benefits of combining data with empathy

MIT Sloan Management Review

Volumn 54, Issue 1, 2012, Pages 35-41

  Agarwal, Ritu ^a   Weill, Peter ^b  

^a UNIVERSITY OF MARYLAND   (United States)

^b MASSACHUSETTS INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84869155453     PISSN: 15329194     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (9)

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6. K. Vergidis, C.J. Turner and A. Tiwari, "Business Process Perspectives: Theoretical Developments vs. Real-World Practice," International Journal of Production Economics 114, no. 1 (July 2008): 91-104.
7. P. Weill and J. Ross, "IT Savvy: What Top Executives Must Know to Go from Pain to Gain" (Boston: Harvard Business School Press, 2009)
8. P. Weill and S. Aral, "Generating Premium Returns on Your IT Investment," MIT Sloan Management Review 47, no. 2 (winter 2006): 39-48.
9. L. Coleman-Lochner, "Wal-Mart, Retailers Stumble Overseas as U.S. Formulas Falter," Bloomberg, August 1, 2006, www.bloomberg.com.