Data quality information and decision making: A healthcare case study

ACIS 2007 Proceedings - 18th Australasian Conference on Information Systems

Volumn , Issue , 2007, Pages 1017-1026

  Kerr, Karolyn ^a   Norris, Tony ^b   Stockdale, Rosemary ^b  

^a Central Technical Advisory Services   (New Zealand)

^b MASSEY UNIVERSITY   (New Zealand)

Author keywords

Data quality; Decision making; Healthcare; Intelligence density

Indexed keywords

DATA QUALITY; DATA QUALITY MANAGEMENT; DATA USERS; DATA-QUALITY INFORMATION; HEALTHCARE SECTORS;

DECISION MAKING; HEALTH CARE; INFORMATION SYSTEMS; QUALITY MANAGEMENT; RESEARCH;

DATA REDUCTION;

EID: 84869117811     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (43)

1. Ballou, D. P., & Pazer, H 1995. Designing information systems to optimise the accuracy-timeliness tradeoff. Information Systems Research, vol. 6 no. 1, pp. 51-72.
2. Ballou, D. P., & Tayi, G. K. 1999. Enhancing data quality in data warehouse environments, Communications of the ACM, vol. 42 no. 1, pp. 73-78.
3. Canadian Institute for Health Information 2003 Data Quality Framework. Viewed on 18 Jun 2006 from http://secure.cihi.ca/cihiweb/dispPage.jsp?cw_page=quality_e
4. Chengalur-Smith, I., Ballou, D. P., & Pazer, H. 1999. The impact of data quality information on decision making: an exploratory analysis, IEE Transactions on Knowledge and Data Engineering vol. 11, pp. 853-864.
5. Crosby, P. 1980 Quality is Free. New York: Penguin Group.
6. Davenport, T. H. 1998. Working Knowledge: How Organisations Manage What They Know. Boston: Harvard University.
7. Davidson, C. and Voss, P. 2002. Knowledge Management: An Introduction to Creating Competitive Advantage from Intellectual Capital. Auckland: Tandem Press.
8. Delic, K. A; & Dayal, U. 2003. The Rise of the Intelligent Enterprise. The Virtual Strategist, Issue 5, 10 pages.
9. Deming, W. E. 1982. Out of the Crisis. Cambridge: Massachusetts Institute of Technology.
10. Devillers, R., Bedard, Y. & Jeansoulin R. 2005 Multidimensional Management of Geospatial Data Quality Information for it Dynamic Use Within GIS, Photogravimetric Engineering and Remote Sensing, vol 71, no. 2, pp. 205-215.
11. Dhar, V, Stein, R. 1997, Seven Methods for Transforming Corporate Data into Business Intelligence, Englewood Cliffs: Prentice-Hall.
12. Dravis, F. 2004. Data quality strategy: A step by step approach. Paper presented at the Ninth International Conference on Information Quality, Boston.
13. English, L. 1999a. Improving Data Warehouse and Business Information Quality. New York: John Wiley & Sons.
14. English, L. 1999b. Information quality in the knowledge age. Viewed online on 21 Aug 06, from http://www.dmreview.com/master.cfm?NavID=198&EdID=1452
15. th Hawaii International Conference on System Sciences.
16. Fisher, C., Chengalur-Smith, I., & Ballou, D. P. 2003. The impact of experience and time on the use of data quality information in decision making, Information Systems Research vol. 14, pp. 170-188.
17. Fry, R. 2002. Appreciating your past in order to transform the future. Viewed online 26 Sept 2005 from http://www.clevelandshrm.com/
18. Fuller, B., & Redman, T. C. 1994. Data Quality lessons learned at Telecom Australia, QUALCON 94, pp. 379-386.
19. Gendron, M. S., & D'Onofrio, M. J. 2001. Data Quality in the Healthcare Industry. Data Quality Journal, vol 7, no.1.
20. Hovenga, E. J. S., Kidd, M. R., & Cesnik, B. 1996. Health Informatics. An Overview. Melbourne: Churchill Livingstone.
21. Juran, J. M., & Godfrey, A. B. 1999. Juran's Quality Handbook (5 ed.). New York: McGraw-Hill.
22. Kerr, K., 2006 The Institutionalisation of Data Quality in the New Zealand Health Sector. Unpublished PhD Thesis, University of Auckland.
23. Klein, B., & Rossin, D. F. 1999. Data errors in neural network and linear regression models: An experimental comparison, Data Quality vol. 5, p. 25
24. Lee, Y. W., Pipino, L. L., Strong, D. M., & Wang, R. Y. 2004. Process-embedded data integrity, Journal of Database Management. vol. 15, pp. 87-103
25. Lee, Y. W. 2004. Crafting rules: context reflective data quality problem solving. Journal of Management Information Systems, vol 20, no. 3, pp. 92-119.
26. Long, J. A., & Seko, C. E. 2002. A new method for database data quality evaluation at the Canadian Institute for Health Information, 7th International Conference on Information Quality. Boston: Massachusetts Institute of Technology.
27. Loshin, D. 2001. Enterprise Knowledge Management. The Data Quality Approach California: Academic Press. p. 493
28. Malcom, A. (1998). Poor data quality costs 10% of revenues, survey reveals. Viewed 18 Oct 2005 http://computerworld.co.nz/news.nsf/UNID/CC256CED0016AD1ECC25684C000E0278? OpenDocument& Highlight=2,Poor,data,quality,costs
29. McFadden, F. R., Hoffer, J. A., & Prescott, M. B. 1999. Modern Database Management (Fifth ed.). Reading: Addison-Wesley.
30. Mumford, E. 2001. Action Research: Helping Organisations to Change. In E. M. Trauth (Ed.), Qualitative Research in IS: Issues and Trends (p. 298). London: Idea Publishing Group.
31. Olson, J. E. 2003. Data Quality. The Accuracy Dimension. San Francisco: Morgan Kaufmann
32. Pauleen, D. J., & Yoong, P. 2004. Studying human-centred IT innovation using a grounded action learning approach. The Qualitative Report, vol 9, no. 1, pp. 137-160.
33. Pringle, M., Wilson, T., & Grol, R. 2002. Measuring goodness in individuals and healthcare systems, British Medical Journal. vol. 325, pp. 704-707.
34. Redman, T. C. 2001. Data Quality. The Field Guide. Boston: Digital Press.
35. Saba, V. K., & McCormick, K. A. 2001. Essentials of Computers for Nurses. Informatics for the New Millennium (Third ed.). New York: McGraw-Hill.
36. Shankaranarayan, G., Ziad, M., & Wang, R. Y. 2003. Managing data quality in dynamic decision environments: an information product approach. Journal of Data Management, vol 14, no. 4, pp. 14-32.
37. Shortliffe, E. H., & Barnett, G. O. 2000. Medical Data: Their Acquisition, Storage and Use. In L. M. Fagan (Ed.), Computer Applications in Health Care and Biomedicine (2nd ed), pp. 37-69 Springer.
38. Strong, D. M., Lee, Y. W., & Wang, R. Y. 1997. Data quality in context, Communications of the ACM, vol. 40, pp. 103-110.
39. Strauss, S.E., Scott Richardson, W., Glasziou, P., & Haynes, R.B. 2005. Evidence based medicine (third ed.) London: Churchill Livingstone
40. Tayi, G. K., & Ballou, D. P. 1998. Examining data quality, Communications of the ACM, vol 41, pp. 54-57.
41. Wang, R. Y. 1998. A product perspective on total data quality management, Communications of the ACM. New York: Association for Computing Machinery.
42. Wang, R. Y., Lee, Y. W., Pipino, L. L., & Strong, D. M. 1998. Manage your information as a product, Sloan Management Review, pp. 95-105.
43. Wang, R. Y., Strong, D. M., & Guarascio, L. M. (Eds.). 1996. Beyond accuracy: what data quality means to data consumers. Journal of Management Information Systems, vol 12, no. 4, pp. 5-33.