Ethnographic interviews guide design of Ford Vehicles website

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2003, Pages 652-653

  Anschuetz, Lori ^a   Rosenbaum, Stephanie ^a  

^a Tec Ed Inc   (United States)

Author keywords

Contextual inquiry; Ethnographic interviews; Ethnography; Field studies; Website design

Indexed keywords

CONTEXTUAL INQUIRY; ETHNOGRAPHIC INTERVIEWS; ETHNOGRAPHY; FIELD STUDIES; WEB SITE DESIGN;

HUMAN ENGINEERING; WEBSITES;

DESIGN;

EID: 84869049613     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/765891.765911     Document Type: Conference Paper

References (3)

1. Holtzblatt, K., and Jones, S. (1993). "Contextual Inquiry: A Participatory Technique for System Design." In Participatory Design Principles and Practices. Schuler, D. and Namioka, A. (Eds.). Hillsdale, New Jersey: Lawrence Erlbaum, pp. 177-210.
2. Rosenbaum, S. (2002). "Streamlining Field Methods." In "Usability in Practice: Field Methods Evolution and Revolution," Wixon, D. and Ramey, J. (moderators), Proceedings of CHI 2002 (Minneapolis, MN, April 2002), ACM Press, pp. 880-884.
3. Wood, L., (1996). "The Ethnographic Interview in User- Centered Work/Task Analysis." In Field Methods Casebook for Software Design. Wixon, D. and Ramey, J. (Eds.). New York: John Wiley & Sons, Inc.