Quality enhancement teams as an agent for change

Perspectives: Policy and Practice in Higher Education

Volumn 4, Issue 1, 2000, Pages 16-20

  Abbott, Christine M ^a  

^a ASTON UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84868583354     PISSN: 13603108     EISSN: 14607018     Source Type: Journal    
DOI: 10.1080/13603100081610     Document Type: Article

References (8)

1. BROCKMAN, J. R. (1992) First steps in implementing quality management in library and information services, in L. FOREMAN (ed.) Developing Quality in Libraries: Culture and Measurement for Information Services (London, HMSO).
2. DOIDGE, J., BONE, D. & HARDWICK, B. (1996) Quality Teams: Leader Guide and Workbook (Sheffield, committee of Vice chancellors and Principals of the Universities of the United Kingdom).
3. DOIDGE, J. & WHITCHURCH, C. (1993) Total Quality Matters: TQM in a Higher Education Context, CUA Good Practice Series No. 13 (Manchester, conference of University Administrators).
4. HEQC (1996) Quality Enhancement within the HEQC 1995—96 (London: HEQC).
5. Quoted in WHITCHURCH, C. (1998) Quality assurance and service delivery, in J. DOIDGE, B. HARDWICK & J. WILKINSON (eds) Developing Support and Allied Staff in Higher Education (London, Kogan Page).
6. MARTIN, P. & NICHOLLS, J. (1987) Creating a Committed Workforce (London, institute of Personnel Management).
7. QAA (Quality Assurance Agency) (1997) The Quality Assurance Agency for Higher Education: Subject Review Handbook (Bristol, HEFCE).
8. ROBSON, M. (1988) Quality Circles — a Practical Guide, 2nd edn (London, Gower).