Are Usability Assessment Techniques Reliable in Non-Western Cultures?

Electronic Journal of Information Systems in Developing Countries

Volumn 3, Issue 1, 2000, Pages 1-21

  Yeo, Alvin W ^a  

^a UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84868179783     PISSN: None     EISSN: 16814835     Source Type: Journal    
DOI: 10.1002/j.1681-4835.2000.tb00015.x     Document Type: Article

References (31)

1. Asma Abdullah. (1996). Going Glocal. Malaysian Institute of Management, SNP Offset, Shah Alam, Malaysia.
2. Apple Computer. (1992). Guide to Macintosh Software Localization. Addison Wesley.
3. Brooke, J. (1996). SUS – A Quick and Dirty Usability Scale. Jordan, P. (ed.), Thomas, B. (ed.) and Weerdmeester, B. Usability Evaluation in Industry. Taylor and Francis. Available at http://www.redhatch.co.uk/sus.html (Page sighted on 27 April 1999).
4. Brooke, J. (1998). Email to Usability Test Mailing list commenting on relationship of SUS and usability.
5. Carey, J. (1998). Creating Global Software: A Conspectus and Review. Interacting with Computers. Vol. 9. No. 4. p 449–466.
6. Chris Miller L. (1994). Transborder Tips and Traps. BYTE. Vol 19. No 6. p 93–102.
7. Choudhury, S. (1998). Personal communication.
8. Day, D. (1998). Editorial: Shared Values and Shared Interfaces: The Role of Culture in the Globalisation of Human-Computer Systems. Interacting with Computers. Vol. 9. No. 3. p 269–274.
9. del Galdo E. (1990). Internationalization and Translation: Some Guidelines for the Design on Human Computer Interfaces. in Jakob Nielsen (Ed.) Designing User Interfaces for International Use. Elsevier, New York. p 1–10.
10. Digital Equipment Corporation. (1992). Digital Guide to Developing International Software. Digital Press.
11. Dray, S. (1996). Designing for the Rest of the World: A Consultant's Observations. Interactions, Vol. 3. No. 2, p15–18.
12. Fernandes T. (1995). Global Interface Design. Academic Press.
13. Griffiths D, Heppell S, Millwood R, Mladenova G. (1994). Translating Software: What It Means and What It Costs for Small Cultures and Large Cultures. Computers in Education. Vol. 22. No. 1/2.
14. Herman, L. (1996). Towards Effective Usability Evaluation in Asia: Cross-cultural Differences. In Grundy, J. and Apperley, M. (Eds.), Proceedings of OZCHI’96: Sixth Australasian Computer Human Interaction Conference. (Hamilton, New Zealand, Nov., 1996), IEEE 135–136.
15. Hofstede, G. (1994). Cultures and Organizations: Software of the Mind. Paperback Edition. HapperCollins, Glasgow.
16. Hoft, N. (1996). Developing a Cultural Model. in Del Galdo, E. and Nielsen, J. (Eds.). International User Interfaces. Wiley and Sons. Inc. USA. p41–73.
17. Kano N. (1995). Developing International Software for Windows 95 and Windows NT. Microsoft Press.
18. Kissel, G. (1995). The Effect of Computer Experience on subjective and Objective Software Usability Measures. (Eds.). Proceedings of Conference on Human Factors in Computing Systems: CHI’95. (Denver, Colorado, USA). Addison Wesley. p284–285.
19. Levin, J. and Fox, J. (1991). Elementatry Statistics in Social Research. HarperCollins Publishers. Fifth Edition.
20. Madell T, Parsons C, and Abegg J. (1992). Developing and Localizing International Software. Hewlett Packard Professional Books.
21. McNeil, M. (1998). Personal Communication.
22. Nakakoji K. (1994). Crossing the Cultural Boundary. BYTE. Vol. 19. No. 6. June 1994. p 107–109.
23. Nielsen, J. (1990) Usability Testing of International Interfaces. in J. Nielsen (Ed). Designing User Interfaces for International Use. Elsevier.
24. Nielsen, J. (1993). Usability Engineering. Paperback Edition. Academic Press.
25. Nielsen, J. (1996). International Usability Engineering. in Del Galdo, E. and Nielsen, J. (Eds.). International User Interfaces. John Wiley & Sons.
26. Preece, J., Rogers, Y. Sharp, H, Benyon, D. Holland, S. & Carey, T. (1994). Human-Computer Interaction. Addison Wesley. Workingham, England.
27. Russo P, Boor S. (1993). How Fluent is your Interface? Designing for International Users. Proceedings of INTERCHI ’93 Conference on Human Factors in Computing Systems: INTERACT ’93 and CHI’93. (Amsterdam, 24–29 April). ACM Press. p 342–347.
28. Taylor D. (1992). Global Software: Developing Applications for the International Market. Springer-Verlag.
29. Uren E, Howard R, Preinotti T. (1993). Software Internationalization and Localization: An Introduction. Van Nostrand Reinhold.
30. Uren, E. (1998). Annotated Bibliography on Internationalization and Localization. The Journal of Computer Documentation. Vol. 21. No. 1. p 26–33.
31. Zabid A.R.M., Anantharaman, R.N., and Raveendran, J. (1997). Corporate Cultures and Work Values in Dominant Ethnic Organisations in Malaysia. Journal of Transnational Management Development. Vol. 2. No. 4. p 51–63.