An analysis of patient grievances in a dental school clinical environment

Journal of Dental Education

Volumn 76, Issue 10, 2012, Pages 1317-1322

  Sachdeo, Amit ^a   Konfino, Svetlana ^b   Icyda, Ross U ^c   Finkelman, Matthew D ^a   Gulati, Harish ^a   Arsenault, Peter ^a   Hanley, James B ^a  

^a TUFTS UNIVERSITY SCHOOL OF DENTAL MEDICINE   (United States)

^b Joseph M Smith Community Health Center   (United States)

^c PORTLAND VA MEDICAL CENTER   (United States)

Author keywords

Clinic management; Dental practitioners; Dental school; Dental school clinics; Oral health care; Patient care; Patient complaints; Patient grievances; Patient satisfaction

Indexed keywords

ACCOUNTING; ARTICLE; CLINICAL COMPETENCE; CURRICULUM; DENTAL CLINIC; DENTAL EDUCATION; DENTAL PROCEDURE; DENTAL STUDENT; DOCTOR PATIENT RELATION; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HEALTH INSURANCE; HOSPITAL MANAGEMENT; HUMAN; INTERPERSONAL COMMUNICATION; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; UNITED STATES;

APPOINTMENTS AND SCHEDULES; BOSTON; CLINICAL COMPETENCE; COMMUNICATION; CURRICULUM; DELIVERY OF HEALTH CARE; DENTAL CARE; DENTAL CLINICS; DENTIST-PATIENT RELATIONS; EDUCATION, DENTAL; FACULTY, DENTAL; HUMANS; INSURANCE, DENTAL; PATIENT CREDIT AND COLLECTION; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; SCHOOLS, DENTAL; STUDENTS, DENTAL;

EID: 84867559373     PISSN: 00220337     EISSN: 19307837     Source Type: Journal    
DOI: None     Document Type: Article

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