-
1
-
-
0040207066
-
Services marketing starts from within
-
Berry L.L., Parasuraman A. Services marketing starts from within. Marketing Management 1992, 1(1):24-34.
-
(1992)
Marketing Management
, vol.1
, Issue.1
, pp. 24-34
-
-
Berry, L.L.1
Parasuraman, A.2
-
2
-
-
0041747172
-
Internal marketing: concepts, measurement and application
-
Foreman S.K., Money A.H. Internal marketing: concepts, measurement and application. Journal of Marketing Management 1995, 11:755-768.
-
(1995)
Journal of Marketing Management
, vol.11
, pp. 755-768
-
-
Foreman, S.K.1
Money, A.H.2
-
3
-
-
84867399245
-
Gaming Inspection and Coordination Bureau
-
Retrieved 28.03.12.
-
Gaming Inspection and Coordination Bureau. Monthly gross revenue from games of fortune. (2012). Retrieved 28.03.12. http://www.dicj.gov.mo/EN/index.htm.
-
(2012)
Monthly gross revenue from games of fortune.
-
-
-
4
-
-
30344458211
-
The International Personality Item Pool and the future of public-domain personality measures
-
Goldberg L.R., Johnson J.A., Eber H.W., Hogan R., Ashton M.C., Cloninger C.R., Gough H.C. The International Personality Item Pool and the future of public-domain personality measures. Journal of Research in Personality 2006, 40:84-96.
-
(2006)
Journal of Research in Personality
, vol.40
, pp. 84-96
-
-
Goldberg, L.R.1
Johnson, J.A.2
Eber, H.W.3
Hogan, R.4
Ashton, M.C.5
Cloninger, C.R.6
Gough, H.C.7
-
5
-
-
0030501311
-
The management of customer-contact service employees: An empirical investigation
-
Hartline M.D., Ferrell O.C. The management of customer-contact service employees: An empirical investigation. Journal of Marketing 1996, 60(October):52-70.
-
(1996)
Journal of Marketing
, vol.60
, Issue.OCTOBER
, pp. 52-70
-
-
Hartline, M.D.1
Ferrell, O.C.2
-
6
-
-
1842449643
-
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context: a dyadic analysis
-
Homburg C., Stock R.M. The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context: a dyadic analysis. Journal of the Academy of Marketing Science 2004, 32(2):144-158.
-
(2004)
Journal of the Academy of Marketing Science
, vol.32
, Issue.2
, pp. 144-158
-
-
Homburg, C.1
Stock, R.M.2
-
7
-
-
44649167327
-
Relationships among internal marketing, employee job satisfaction and international hotel performance: an empirical study
-
Hwang I.S., Chi D.J. Relationships among internal marketing, employee job satisfaction and international hotel performance: an empirical study. International Journal of Management 2005, 22(2):285-293.
-
(2005)
International Journal of Management
, vol.22
, Issue.2
, pp. 285-293
-
-
Hwang, I.S.1
Chi, D.J.2
-
8
-
-
0036626193
-
Five-factor model of personality and job satisfaction: a meta-analysis
-
Judge T.A., Heller D., Mount M.K. Five-factor model of personality and job satisfaction: a meta-analysis. Journal of Applied Psychology 2002, 87(3):530-541.
-
(2002)
Journal of Applied Psychology
, vol.87
, Issue.3
, pp. 530-541
-
-
Judge, T.A.1
Heller, D.2
Mount, M.K.3
-
9
-
-
0142185987
-
Pre- and post-casino impact of residents' perception
-
Lee C.K., Back K.J. Pre- and post-casino impact of residents' perception. Annals of Tourism Research 2003, 30(4):868-885.
-
(2003)
Annals of Tourism Research
, vol.30
, Issue.4
, pp. 868-885
-
-
Lee, C.K.1
Back, K.J.2
-
10
-
-
0001428789
-
Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job status satisfaction
-
Rusbult C.E., Farrell D., Rogers G., Mainous A.G. Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job status satisfaction. Academy of Management Journal 1988, 31(3):599-627.
-
(1988)
Academy of Management Journal
, vol.31
, Issue.3
, pp. 599-627
-
-
Rusbult, C.E.1
Farrell, D.2
Rogers, G.3
Mainous, A.G.4
-
11
-
-
84867397540
-
Statistics and Census Service
-
Retrieved 28.03.12.
-
Statistics and Census Service. Employment statistics. (2012). Retrieved 28.03.12. http://www.dsec.gov.mo/Statistic.aspx.
-
(2012)
Employment statistics.
-
-
-
12
-
-
0006176756
-
Voluntary turnover among non-supervisory casino employees
-
Stedham Y., Mitchell M.C. Voluntary turnover among non-supervisory casino employees. Journal of Gambling Studies 1996, 12(3):269-290.
-
(1996)
Journal of Gambling Studies
, vol.12
, Issue.3
, pp. 269-290
-
-
Stedham, Y.1
Mitchell, M.C.2
-
13
-
-
71849083008
-
Exploratory assessment of the Macao casino dealers' job perceptions
-
Wan Y.K.P. Exploratory assessment of the Macao casino dealers' job perceptions. International Journal of Hospitality Management 2010, 29:62-71.
-
(2010)
International Journal of Hospitality Management
, vol.29
, pp. 62-71
-
-
Wan, Y.K.P.1
|