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Volumn 39, Issue 4, 2012, Pages 2203-2206

Linking employees' personalities to job loyalty

Author keywords

[No Author keywords available]

Indexed keywords

EMPLOYMENT; TOURISM;

EID: 84867398152     PISSN: 01607383     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.annals.2012.07.010     Document Type: Article
Times cited : (10)

References (13)
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  • 2
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    • Internal marketing: concepts, measurement and application
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  • 3
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    • Gaming Inspection and Coordination Bureau
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    • Gaming Inspection and Coordination Bureau. Monthly gross revenue from games of fortune. (2012). Retrieved 28.03.12. http://www.dicj.gov.mo/EN/index.htm.
    • (2012) Monthly gross revenue from games of fortune.
  • 5
    • 0030501311 scopus 로고    scopus 로고
    • The management of customer-contact service employees: An empirical investigation
    • Hartline M.D., Ferrell O.C. The management of customer-contact service employees: An empirical investigation. Journal of Marketing 1996, 60(October):52-70.
    • (1996) Journal of Marketing , vol.60 , Issue.OCTOBER , pp. 52-70
    • Hartline, M.D.1    Ferrell, O.C.2
  • 6
    • 1842449643 scopus 로고    scopus 로고
    • The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context: a dyadic analysis
    • Homburg C., Stock R.M. The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context: a dyadic analysis. Journal of the Academy of Marketing Science 2004, 32(2):144-158.
    • (2004) Journal of the Academy of Marketing Science , vol.32 , Issue.2 , pp. 144-158
    • Homburg, C.1    Stock, R.M.2
  • 7
    • 44649167327 scopus 로고    scopus 로고
    • Relationships among internal marketing, employee job satisfaction and international hotel performance: an empirical study
    • Hwang I.S., Chi D.J. Relationships among internal marketing, employee job satisfaction and international hotel performance: an empirical study. International Journal of Management 2005, 22(2):285-293.
    • (2005) International Journal of Management , vol.22 , Issue.2 , pp. 285-293
    • Hwang, I.S.1    Chi, D.J.2
  • 8
    • 0036626193 scopus 로고    scopus 로고
    • Five-factor model of personality and job satisfaction: a meta-analysis
    • Judge T.A., Heller D., Mount M.K. Five-factor model of personality and job satisfaction: a meta-analysis. Journal of Applied Psychology 2002, 87(3):530-541.
    • (2002) Journal of Applied Psychology , vol.87 , Issue.3 , pp. 530-541
    • Judge, T.A.1    Heller, D.2    Mount, M.K.3
  • 9
    • 0142185987 scopus 로고    scopus 로고
    • Pre- and post-casino impact of residents' perception
    • Lee C.K., Back K.J. Pre- and post-casino impact of residents' perception. Annals of Tourism Research 2003, 30(4):868-885.
    • (2003) Annals of Tourism Research , vol.30 , Issue.4 , pp. 868-885
    • Lee, C.K.1    Back, K.J.2
  • 10
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    • Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job status satisfaction
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    • Rusbult, C.E.1    Farrell, D.2    Rogers, G.3    Mainous, A.G.4
  • 11
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    • Statistics and Census Service
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    • Voluntary turnover among non-supervisory casino employees
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  • 13
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    • Exploratory assessment of the Macao casino dealers' job perceptions
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