In the spotlight: Innovation and the quality manager of the future

Quality Progress

Volumn 45, Issue 6, 2012, Pages 30-35

  Keathley, Jane ^a  

^a Alere Company   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84866644581     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (18)

1. Michael J. Gelb and Sarah M. Caldicott, Innovate Like Edison, Plume, 2007.
2. Peter Whoriskey, "How Innovation Killed the Lights," Washington Post, Sept. 8, 2010.
3. Gelb and Caldicott, Innovate Like Edison, see reference 1.
4. Curtis R. Carlson and William W. Wilmot, Innovation: The Five Disciplines for Creating What Customers Want, Crown Business Press, 2006.
5. Peter Merrill, Innovation Generation, ASQ Quality Press, 2008.
6. Paul Williams, "Fundamental Requirements for Innovation Success," http://blog.thinkforachange.com/2010/12/13/fundamental- requirements-forinnovation-success.aspx.
7. Ian Gotts, "Quality Management Doesn't Cut It Anymore," BPTrends, January 2010.
8. Jack A. Fuller and James W. Denton, "Future Directions of Management Science and Operations Management in Business School Curricula," College Teaching Methods and Styles Journal, Vol. 2, No. 3.
9. Gotts, "Quality Management Doesn't Cut It Anymore," see reference 7.
10. ASQ, "Manager of Quality/Organizational Excellence Certification Body of Knowledge," http://prdweb.asq.org/certification/control/manager- ofquality/bok.
11. Merrill, Innovation Generation, see reference 5.
12. Carlson and Wilmot, Innovation: The Five Disciplines for Creating What Customers Want, see reference 4.
13. Eric Ries, The Lean Startup, Crown Business Press, 2011.
14. Mary Jo Bitner, Amy L. Ostrom and Felicia N. Morgan, "Service Blueprinting," Arizona State University, 2007.
15. Wikipedia, "TRIZ," http://en.wikipedia.org/wiki/TRIZ (case sensitive).
16. Gotts, "Quality Management Doesn't Cut It Anymore," see reference 7.
17. ASQ, "Fresh Thinking on Innovation and Quality 2010," http://rube.asq.org/2010/01/innovation/fresh-thinking-on-innovation-and-quality. pdf.
18. George E.P. Box and William H. Woodall, "Innovation, Quality Engineering and Statistics," Quality Engineering, Vol. 24, No. 1, pp. 20-29.