The improvement strategy of online shopping service based on SIA-NRM approach

Smart Innovation, Systems and Technologies

Volumn 10 SIST, Issue , 2011, Pages 295-306

  Lin, Chia Li ^a  

^a Taiwan Hospitality and Tourism College   (Taiwan)

Author keywords

Decision making trial and evaluation laboratory (DEMATEL); Improvement strategy; Online shopping; Service performance; SIA NRM

Indexed keywords

DEMATEL; IMPROVEMENT STRATEGY; ONLINE SHOPPING; SERVICE PERFORMANCE; SIA-NRM;

DECISION MAKING; NATURAL RESOURCES MANAGEMENT; SALES;

ELECTRONIC COMMERCE;

EID: 84866328671     PISSN: 21903018     EISSN: 21903026     Source Type: Conference Proceeding    
DOI: 10.1007/978-3-642-22194-1_30     Document Type: Conference Paper

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