Effectiveness of automated notification and customer service call centers for timely and accurate reporting of critical values: A laboratory medicine best practices systematic review and meta-analysis

Clinical Biochemistry

Volumn 45, Issue 13-14, 2012, Pages 979-987

  Liebow, Edward B ^a   Derzon, James H ^a   Fontanesi, John ^b   Favoretto, Alessandra M ^a   Baetz, Rich Ann ^a   Shaw, Colleen ^c   Thompson, Pamela ^c   Mass, Diana ^d   Christenson, Robert ^e   Epner, Paul ^f   Snyder, Susan R ^a  

^a BATTELLE MEMORIAL INSTITUTE   (United States)

^b UNIVERSITY OF CALIFORNIA SAN DIEGO   (United States)

^c CENTERS FOR DISEASE CONTROL AND PREVENTION   (United States)

^d UNIVERSITY OF MARYLAND SCHOOL OF MEDICINE   (United States)

^e Associated Laboratory Consultants   (United States)

^f Paul Epner LLC   (United States)

Author keywords

Clinical laboratory information systems; Critical care methods; Hospital laboratory organization and administration; Medical laboratory personnel organization and administration

Indexed keywords

ACCURACY; ANALYTICAL PARAMETERS; ARTICLE; AUTOMATED NOTIFICATION SYSTEM; AUTOMATION; BIBLIOGRAPHIC DATABASE; CAREGIVER; CLINICAL EFFECTIVENESS; COST EFFECTIVENESS ANALYSIS; CRITICAL VALUE; CUSTOMER SERVICE CALL CENTER; EVIDENCE BASED PRACTICE; HEALTH CARE PLANNING; HEALTH CARE POLICY; HEALTH ECONOMICS; HOSPITAL INFORMATION SYSTEM; HUMAN; META ANALYSIS; PATIENT CARE; PRIORITY JOURNAL; RANDOMIZED CONTROLLED TRIAL (TOPIC); SYSTEMATIC REVIEW; TEACHING HOSPITAL; TELECOMMUNICATION; TIME; UNIVERSITY HOSPITAL;

CENTERS FOR DISEASE CONTROL AND PREVENTION (U.S.); DATABASES, FACTUAL; EVIDENCE-BASED PRACTICE; HUMANS; INFORMATION SYSTEMS; LABORATORIES; ODDS RATIO; PRACTICE GUIDELINES AS TOPIC; PROGRAM EVALUATION; QUALITY ASSURANCE, HEALTH CARE; TIME FACTORS; UNITED STATES;

EID: 84866024898     PISSN: 00099120     EISSN: 18732933     Source Type: Journal    
DOI: 10.1016/j.clinbiochem.2012.06.023     Document Type: Article

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