Who gave that hotel five stars? The concierge...

Harvard Business Review

Volumn 90, Issue 9, 2012, Pages

  Mayzlin, Dina ^a   Dover, Yaniv ^b   Chevalier, Judith ^c  

^a UNIVERSITY OF SOUTHERN CALIFORNIA   (United States)

^b DARTMOUTH COLLEGE   (United States)

^c YALE SCHOOL OF MANAGEMENT   (United States)

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EID: 84865238061     PISSN: 00178012     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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