Service process simulation for integrated service evaluation

Journal of Intelligent Manufacturing

Volumn 23, Issue 4, 2012, Pages 1379-1388

  Watanabe, Kentaro ^a   Mikoshiba, Satoshi ^a   Tateyama, Takeshi ^a   Shimomura, Yoshiki ^a  

^a TOKYO METROPOLITAN UNIVERSITY   (Japan)

Author keywords

Service design; Service engineering; Service process model; Simulation; STN

Indexed keywords

SERVICE DESIGN; SERVICE ENGINEERING; SERVICE PROCESS; SIMULATION; STN;

DESIGN;

COMPUTER SIMULATION;

EID: 84865206205     PISSN: 09565515     EISSN: 15728145     Source Type: Journal    
DOI: 10.1007/s10845-010-0497-x     Document Type: Article

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