Developing a sustainable IT capability: Lessons from Intel's journey

MIS Quarterly Executive

Volumn 11, Issue 2, 2012, Pages 61-74

  Curry, Edward ^a   Guyon, Bill ^b   Sheridan, Charles ^c   Donnellan, Brian ^d  

^a NATIONAL UNIVERSITY OF IRELAND   (Ireland)

^b INTEL CORPORATION   (United States)

^c Intel Ireland Ltd   (Ireland)

^d NATIONAL UNIVERSITY OF IRELAND   (Ireland)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84864919415     PISSN: 15401960     EISSN: 15401979     Source Type: Journal    
DOI: None     Document Type: Article

References (14)

1. For a detailed analysis of the carbon footprint of ICT see Webb, M., Smart 2020: Enabling the Low Carbon Economy in the Information Age, The Climate Group, 2008.
2. In 2010 the total electricity used by data centers was estimated at between 1.1% and 1.5% of worldwide electricity consumption. For the U.S., it was between 1.7% and 2.2% of all electricity used.
3. See Koomey, J. G., Growth in Data Center Electricity Use 2005 to 2010, Analytics Press, 2011.
4. The case for the avoidance of greenhouse gasses with the use of ICT is discussed in Enkvist, P., Naucler, T. and Rosander, J. "A cost curve for greenhouse gas reduction," The McKinsey Quarterly, February 2007, pp. 1-11.
5. Within the initial roadmap, Phase 3 included plans for Intel IT to establish a research and development program to explore new concepts within a long-term sustainability research strategy. With the experiences gained from Phases 1 and 2, Phase 3 was revised to focus on collaborations with other divisions within Intel, such as Intel Labs. This allows IT to play to its strengths as a service organization while leveraging expertise from outside the IT organization.
6. 2 footprint by about 1,400 metric tons annually.
7. Intel-wide 2007 figures have been included as a baseline before the corporate goal was set. The Intel IT sustainability program started in late 2008, and the first year of published sustainability metrics for Intel IT is 2009. During the 2008-09 recession, demand for Intel's products remained strong; the recession had little effect on Intel IT's carbon footprint as it continued to invest in refreshing servers and devices, network bandwidth and videoconferencing as part of efficiency efforts.
8. Total employee count includes wholly owned subsidiaries that Intel IT does not directly support. Intel IT directly supported 91,500 employees in 2011.
9. Including renewable energy credit purchases.
10. Including renewable energy credit For more information on the IT-CMF and how it has been applied within Intel IT, see Curley, M. "The IT Transformation at Intel," MIS Quarterly Executive (5:4), 2006, pp. 155-168.
11. A general overview of the IT-CMF is available in Curley, M. "Introducing an IT Capability Maturity Framework," Proceedings of the 9th International Conference on Enterprise Information Systems, Springer, 2007, pp. 21-26.
12. Curley, M. Managing Information Technology for Business Value," Intel Press, 2004.
13. The other authors of this article have had some involvement with developing the SICT-CMF. Edward Curry was a member of the working group that designed the framework and performed multiple assessments. Bill Guyon was involved in the Intel assessment.
14. The SICT-CMF is described in more detail in Donnellan, B., Sheridan, C. and Curry, E. "A Capability Maturity Framework for Sustainable Information and Communication Technology," IT Professional (13:1), 2011, pp. 33-40.