Towards an Ontological Foundation for Services Science: The Legal Perspective

Law, Governance and Technology Series

Volumn 1, Issue , 2011, Pages 235-258

  Ferrario, Roberta ^a   Guarino, Nicola ^b   Fernández Barrera, Meritxell ^b,c  

^a CNR   (Italy)

^b EUROPEAN UNIVERSITY INSTITUTE   (Italy)

^c UNIVERSITAT AUTÒNOMA DE BARCELONA   (Spain)

Author keywords

Legal Responsibility; Service Content; Service Level Agreement; Service Process; Service Producer

Indexed keywords

EID: 84864712217     PISSN: 23521902     EISSN: 23521910     Source Type: Book Series    
DOI: 10.1007/978-94-007-0120-5_14     Document Type: Chapter

References (34)

1. Alter, S. (2008). Service System Fundamentals: Work System, Value Chain, and Life Cycle. IBM Systems Journal, 2008; 47(1): 71–85.
2. Baida, Z., J. Gordijn, H. Akkermans (2001). Service Ontology. Free University, Amsterdam.
3. Baida, Z. (2006). Software-Aided Service Bundling—Intelligent Methods & Tools for Graphical Service Modeling. Vrije Universiteit, Amsterdam.
4. Becker, H. (1960). Notes on the Concept of Commitment. American Journal of Sociology, LXVI: 32–40.
5. Beladiez Rojo, M. (1997). Responsabilidad e imputación de danos por el funcionamiento de los servicios públicos. Tecnos, Madrid.
6. Castelfranchi, C. (2003). Grounding We-Intention in Individual Social Attitudes: On Social Commitment Again. In M. Sintonen, K. Miller (Eds.) Realism in Action—Essays in the Philosophy of Social Sciences. Dordrecht. Kluwer, 195–212.
7. Cauvet, C., G. Guzelian (2008). Business Process Modeling: A Service-Oriented Approach. In HICSS ’08, 41st Annual Hawaii International Conference on System Sciences. IEEE Computer Society.
8. Chesbrough, H., J. Spohrer (2006). A Research Manifesto for Services Science. Communications of the ACM, 49(7): 35–40.
9. Dumas, M., et al. (2003) Towards a Semantic Framework for Service Description. In Data Semantics 9: Semantic Issues in E-Commerce. Kluwer, Hong Kong, 239.
10. Falcone, R., C. Castelfranchi (2001). The Human in the Loop of a Delegated Agent: The Theory of Adjustable Social Autonomy. IEEE Transactions on Systems, Man, and Cybernetics, Part A, 31(5): 406–418.
11. Fensel, D., C. Bussler (2002). The Web Service Modeling Framework WSMF. Electronic Commerce Research and Applications, 1: 113–137.
12. Gronroos, C. (1978). A Service-Oriented Approach to Marketing of Services. European Journal of Marketing, 12(8): 588–601.
13. Hill, T.P. (1977). On Goods and Services. Review of Income and Wealth, 23(4): 315–338.
14. Hohfeld, W.N. (1913). Some Fundamental Legal Conceptions as Applied in Judicial Reasoning. The Yale Law Journal, 23(1): 16–59.
15. Janssen, M., R. Wagenaar (2003). From Legacy to Modularity: A Roadmap Towards Modular Architectures Using Web Services Technology. In R. Traunmüller (Ed.) Electronic Government. Berlin, Heidelberg: Springer 95–100.
16. Jennings, N.R. (1993). Commitment and Conventions: The Foundation of Coordination in Multi-Agent Systems. The Knowledge Engineering Review, 8(3): 223–250.
17. Lehtinen, U., J.R. Lehtinen (1982). Service Quality: A Study of Quality Dimensions. Service Management Institute, Helsinki.
18. Lucy, W. (2007). Philosophy of Private Law. Oxford University Press, Oxford.
19. Masolo, C., et al. (2003). The WonderWeb Library of Fundational Ontologies and the DOLCE ontology. WonderWeb Deliverable D18, Final Report (vr. 1.0. 31-12-2003).
20. McCarty, L.T. (2002). Ownership: A Case Study in the Representation of Legal Concepts. Artificial Intellingence and Law, 10(1–3): 135–161.
21. O’Sullivan, J. (2006). Towards a Precise Understanding of Service Properties. In Faculty of Information Technology. Queensland University of Technology, 232.
22. Papazoglou, M.P., D. Georgakopoulos (2003). Service-Oriented Computing. Communications of the ACM, 46(10): 25–28.
23. Parasuraman, A., V.A. Zeithaml, L.L. Berry (1985). A Conceptual Model of Service Quality and Its Implications for Future Rersearch. Journal of Marketing, 49(4): 41–50.
24. Pérez Moreno, A. (1999). Responsabilidad en la gestión indirecta de obras y servicios públicos. In J.L. Martínez, A. Calonge (Eds.) La responsabilidad patrimonial de los poderes públicos. Marcial Pons, Madrid, Barcelona, 399–418.
25. Petrie, C., C. Bussler (2008). The Myth of Open Web Services: The Rise of the Service Parks. IEEE Internet Computing, 12(3): 94–96.
26. Roman, D., et al. (2005). Web Service Modeling Ontology. Applied Ontology, 1(1): 77–106.
27. Sasser, W.E.J., R.P. Olsen, D.D. Wyckoff (1978). Management of Service Operations: Text and Cases. Allyn & Bacon, Boston, MA.
28. Singh, M.P. (1997). An Ontology for Commitments in Multiagent Systems: Toward a Unification of Normative Concepts. Artificial Intelligence and Law, 7: 97–113.
29. Sycara, K. (2007). Unthethering Semantic Web Services. In D. Martin, J. Domingue (Eds.) Semantic Web Services, Part 2, D. IEEE Intelligent Systems, 11–13.
30. Terlouw, L., A. Albani, An Enterprise Ontology-Based Approach to Service Specification. IEEE Transactions on Services Computing, to appear.
31. Traverso, P., M. Pistore (2004). Automated Composition of Semantic Web Services into Executable Processes. In International Semantic Web Conference (ISWC’04). Hiroshima, Japan.
32. Verdicchio, M., M. Colombetti (2003). A Logical Model of Social Commitment for Agent Communication. In AAMAS 2003. Elsevier. Melbourne, Australia.
33. Vetere, G., M. Lenzerini (2005). Models for Semantic Interoperaility in Service-Oriented Architectures. IBM Systems Journal, 44(4): 887–903.
34. Weigand, H., et al. (2009). Value-Based Service Modeling and Design: Toward a Unified View of Services. In P. van Eck, J. Gordijn, R. Wieringa (Eds.) Advanced Information Systems Engineering. Springer, Berlin, 410–424.