Innovative strategy for effective critical laboratory result management: End-to-end process using automation and manual call centre

BMJ Quality and Safety

Volumn 21, Issue 8, 2012, Pages 657-662

  Ti, Lian Kah ^a   Ang, Sophia Bee Leng ^a   Saw, Sharon ^a   Sethi, Sunil Kumar ^a   Yip, James W L ^a  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

[No Author keywords available]

Indexed keywords

ABNORMAL LABORATORY RESULT; ARTICLE; AUTOMATION; CRITICAL LABORATORY RESULT; HUMAN; MEDICAL AUDIT; PHYSICIAN; SHORT MESSAGING SYSTEM TEXT; TELECOMMUNICATION; TELEMEDICINE; WIRELESS COMMUNICATION;

AUTOMATION; DIAGNOSTIC TECHNIQUES AND PROCEDURES; HUMANS; LABORATORIES; TELEPHONE; TEXT MESSAGING; TIME FACTORS;

EID: 84864570062     PISSN: 20445415     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmjqs-2011-000647     Document Type: Article

References (16)

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