Using soft systems methodology to improve requirements practices: An exploratory case study

IET Software

Volumn 5, Issue 6, 2011, Pages 487-495

  Niu, N ^a   Lopez, A Y ^a   Cheng, J R C ^b  

^a MISSISSIPPI STATE UNIVERSITY   (United States)

^b US ARMY ENGINEER RESEARCH AND DEVELOPMENT CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

POTENTIAL CHANGE; PROJECT TEAM; SOCIOTECHNICAL; SOFT SYSTEMS APPROACH; SOFT SYSTEMS METHODOLOGY; SOFTWARE INTENSIVE SYSTEMS;

REQUIREMENTS ENGINEERING;

RESEARCH;

EID: 84864245635     PISSN: 17518806     EISSN: None     Source Type: Journal    
DOI: 10.1049/iet-sen.2010.0096     Document Type: Article

References (38)

1. Jirotka, M., and Goguen, J.A.: ' Requirements engineering: social and technical issues ', (Academic Press, 1994)
2. Nuseibeh, B., and Easterbrook, S.: ' Requirements engineering: a roadmap ', Proc. Conf. on the Future of Software Engineering, 2000, p. 35-46
3. Checkland, P.: ' Systems thinking, systems practice ', (John Wiley & Sons Ltd., 1981)
4. Rosenhead, J.: ' Rational analysis of a problematic world ', (John Wiley & Sons Ltd., 1989)
5. Alexander, I.: ' Migrating towards co-operative requirements engineering ', Comput. Control Eng. J., 1999, 9, (1), p. 17-22 10.1049/cce:19990105 0956-3385
6. Bennetts, P.D.C., Wood-Harper, A.T., and Mills, S.: ' An holistic approach to the management of information systems development - a view using a soft systems approach and multiple viewpoints ', Syst. Pract. Action. Res., 2000, 13, (2), p. 189-205 10.1023/A:1009594604515 1094-429X
7. Lyytinen, K., and Hirschheim, R.: ' Information systems failures - a survey and classification of the empirical literature ', Oxford Surv. Inf. Technol., 1987, 4, (1), p. 257-309
8. Yeo, K.T.: ' Critical failure factors in information system projects ', Int. J. Project Manag., 2002, 20, (3), p. 241-246 10.1016/S0263-7863(01)00075-8
9. Dada, D.: ' The failure of E-government in developing countries: a literature review ', Electron. J. Inf. Syst. Dev. Ctries., 2006, 26, (7), p. 1-10 1681-4835
10. El Emam, K., and Birk, A.: ' Validating the ISO/IEC 15504 measure of software requirements analysis process capability ', IEEE Trans. Softw. Eng., 2000, 26, (6), p. 541-566 10.1109/32.852742 0098-5589
11. Hall, T., Beecham, S., and Rainer, A.: ' Requirements problems in twelve software companies: an empirical analysis ', IEE Softw., 2002, 149, (5), p. 153-160 10.1049/ip-sen:20020694
12. Damian, D., Zowghi, D., Vaidyanathasamy, L., and Pal, Y.: ' An industrial case study of immediate benefits of requirements engineering process improvement at the Australian center for Unisys software ', Empir. Softw. Eng., 2004, 9, (1-2), p. 45-75 10.1023/B:EMSE.0000013514.19567.ad 1382-3256
13. Boehm, B.W., and Papaccio, P.N.: ' Understanding and controlling software costs ', IEEE Trans. Softw. Eng., 1988, 4, (10), p. 1462-1477 10.1109/32.6191 0098-5589
14. McConnell, S.: ' From the editor - an ounce of prevention ', IEEE Softw., 2001, 18, (3), p. 5-7 10.1109/MS.2001.922718 0740-7459
15. Platt, A., and Warwick, S.: ' Review of soft systems methodology ', Ind. Manag. Data Syst., 1995, 95, (4), p. 19-21 10.1108/02635579510086698
16. Mathiassen, L., Munk-Madsen, A., Nielsen, P.A., and Stage, J.: ' Soft systems in software design', in ', Jackson, M.C., Mansell, G.J., Flood, R.L., Blackham, R.B., Probert, S.V., Systems thinking in Europe, basic books, (Plenum Press, New York, 1991), p. 317-327
17. Probert, S.K.: ' Requirements engineering, soft systems methodology and workforce empowerment ', Requir. Eng., 1999, 4, (2), p. 85-91 10.1007/s007660050015 0947-3602
18. Kidd, A.L.: ' Knowledge acquisition for expert systems: a practical handbook ', (Plenum Press, 1987)
19. Herbsleb, J.D., and Goldenson, D.R.: ' A systematic survey of CMM experience and results ', Proc. Int. Conf. on Software Engineering, 1996, p. 323-330
20. ' The capability maturity model: guidelines for improving the software process ', (Addison Wesley, 1995)
21. Sawyer, P., Sommerville, I., and Viller, S.: ' Improving the requirements process ', Proc. Int. Workshop on Requirements Engineering: Foundation of Software Quality, 1998, p. 71-84
22. Kaindl, H., Brinkkemper, S., and Bubenko Jr, J.A.: et al. ' Requirements engineering and technology transfer: obstacles, incentives and improvement agenda ', Requir. Eng., 2002, 7, (3), p. 113-123 10.1007/s007660200008 0947-3602
23. Sommerville, I., and Sawyer, P.: ' Requirements engineering: a good practice guide ', (John Wiley & Sons, 1997)
24. Nikula, U., and Sajaniemi, J.: ' BaSyRE: a lightweight combination of proven RE techniques ', Proc. Int. Workshop on Time-Constrained Requirements Engineering, 2002, p. 69-78
25. Olsson, T., Doerr, J., Koenig, T., and Ehresmann, M.: ' A flexible and pragmatic requirements engineering framework for SME ', Proc. Int. Workshop on Situational Requirements Engineering Processes, 2005, p. 1-12
26. Goldenson, D., El Emam, K., Herbsleb, J., and Deephouse, C.: ' Empirical studies of software process assessment methods ', El Emam, K., Madhavji, N.H., Elements of software process assessment and improvement, (IEEE CS Press, 1999)
27. Yin, R.K.: ' Case study research: design and methods ', 3rd (Sage Publications, 2003)
28. ' Validating the R-CMM ', Technical report, 373, April, 2003
29. Lauesen, S., and Vinter, O.: ' Preventing requirement defects: an experiment in process improvement ', Requir. Eng., 2001, 6, (1), p. 37-50 10.1007/PL00010355 0947-3602
30. Kotiadis, K., and Robinson, S.: ' Conceptual modeling: knowledge acquisition and model abstraction ', Proc. Conf. on Winter Simulation, 2008, p. 951-958
31. Richards, L.: ' Handling qualitative data: a practical guide ', (Sage Publications, 2005)
32. Hall, T., Baddoo, N., Beecham, S., Robinson, H., and Sharp, H.: ' A systematic review of theory use in studies investigating the motivations of software engineers ', ACM Trans. Softw. Eng. Methodol., 2009, 18, (3), p. 1-29 10.1145/1525880.1525883 1049-331X
33. Coplien, J.O., and Harrison, N.B.: ' Organizational patterns of agile software development ', (Pearson Prentice Hall, 2005)
34. Nurmuliani, N., Zowghi, D., and Williams, S.P.: ' Using card sorting technique to classify requirements change ', Proc. IEEE Int. Requirements Engineering Conf., 2004, p. 240-248
35. Niu, N., and Easterbrook, S.: ' So, you think you know others' goals? A repertory grid study' ', IEEE Softw., 2007, 24, (2), p. 52-61 10.1109/MS.2007.52 0740-7459
36. Kang, K.C., Kim, S., Lee, J., Kim, K., Shin, E., and Huh, M.: ' FORM: a feature-oriented reuse method with domain-specific reference architectures ', Ann. Softw. Eng., 1998, 5, (1), p. 143-168 10.1023/A:1018980625587 1022-7091
37. Karlsen, I.K., Maiden, N.A.M., and Kerne, A.: ' Inventing requirements with creativity support tools ', Proc. Int. Working Conf. on Requirements Engineering: Foundation for Software Quality, 2009, p. 162-174
38. Robinson, W.N., Pawlowski, S.D., and Volkov, V.: ' Requirements interaction management ', ACM Comput. Surv., 2003, 35, (2), p. 132-190 10.1145/857076.857079 0360-0300