A Multi-Criteria approach to the evaluation of Malaysian government portal

Journal of Theoretical and Applied Information Technology

Volumn 40, Issue 2, 2012, Pages 194-201

  Nilashi, Mehrbakhsh ^a   Bagherifard, Karamollah ^b   Ibrahim, Othman ^a   Janahmadi, Nasim ^c   Alizadeh, Hamid ^d  

^a UNIVERSITI TEKNOLOGI MALAYSIA   (Malaysia)

^b ISLAMIC AZAD UNIVERSITY   (Iran)

^c Department of Computer Engineering   (Iran)

^d ISLAMIC AZAD UNIVERSITY   (Iran)

Author keywords

Assessment; Citizen; Malaysian government portal; Multi criteria; TOPSIS

Indexed keywords

GOVERNMENT DATA PROCESSING;

ASSESSMENT; CITIZEN; MALAYSIANS; MULTI-CRITERIA; TOPSIS;

PORTALS;

EID: 84863850830     PISSN: 19928645     EISSN: 18173195     Source Type: Journal    
DOI: None     Document Type: Article

References (8)

1. Carter, L. & Belanger, F., The utilization of egovernment services: citizen trust, innovation and acceptance. Information Systems Journal, 15, 5-25, 2005.
2. Hilda, M & Nerey, H. M., Toward E Government: Factors Affecting Utilisation of Government Websites, International Conference on Computer Science and Information Technology (ICCSIT'2011) Pattaya, 2011.
3. Pietersen, K., (2006). Multiple criteria decision analysis (MCDA): A tool to support sustainable management of groundwater resources in South Africa. Water SA Vol. 32 No. 2 April 2006 p.119-127.
4. Hwang, C.L., Yoon, K., "Multiple Attributes Decision Making Methods and Applications", Springer, Berlin Heidelberg, 1981.
5. Ondrus, J., Bui, T. and Pigneur, Y., (2005). A Multi-Actor, Multi-Criteria Approach for Technology Selection When Designing Mobile Information Systems. Mobile Information Systems II. Springer Boston. Volume 191/2005. p.271-278.
6. C.L. Hwang, Y.-J. Lai and T.Y. Liu, A new approach for multiple objective decision making, Computers &Operations Research 20, 889-899, (1993).
7. K.P. Yoon, A reconciliation among discrete compromise solutions, Journal of the Operational Research Society 38 (3), 277-286, (1987).
8. S.H. Zanakis, A. Solomon, N. Wishart and S. Dublish, Multi-attribute decision making: A simulation comparison of select methods, European Journal of Operational Research 107 (3), 507-529, (1998).