Sociometric badges: Using sensor technology to capture new forms of collaboration

Journal of Organizational Behavior

Volumn 33, Issue 3, 2012, Pages 412-427

  Kim, Taemie ^a   Mcfee, Erin ^b   Olguin, Daniel Olguin ^c   Waber, Ben ^c   Pentland, Alex Sandy ^d  

^a ACCENTURE   (United States)

^b HARVARD BUSINESS SCHOOL   (United States)

^c Sociometric Solutions Inc   (United States)

^d MIT MEDIA LAB   (United States)

Author keywords

Collaboration; Methodology; Sociometric badges; Teams; Technology

Indexed keywords

EID: 84862777119     PISSN: 08943796     EISSN: 10991379     Source Type: Journal    
DOI: 10.1002/job.1776     Document Type: Article

References (33)

1. Aran, O., & Gatica-Perez, D. (2010). Fusing audio-visual nonverbal cues to detect dominant people in group conversations. Proceedings International Conference on Pattern Recognition (ICPR) (pp. 3687-3690) doi:10.1109/ICPR.2010.898
2. Barley, S. R. (1990). Images of imagining: Notes on doing longitudinal field work. Organization Science, 1(3), 220-247.
3. Bazerman, M. H., Mannix, E. A. & Thompson, L. L. (1988). Groups as mixed-motive negotiations. Advances in Group Processes, 5, 195-216.
4. Bicchieri, C & Lev-On, A. (2007). Computer-mediated communication and cooperation in social dilemmas: an experimental analysis. Politics, Philosophy and Economics, 6, 139-168.
5. Brdiczka, O., Maisonnasse, J., & Reignier, P. (2005). Automatic detection of interaction groups. Proceedings of the IEEE International Conference on Multimodal Interface (pp. 32-36). doi:10.1145/1088463.1088473
6. Choudhury, T., & Pentland, A. (2004). Characterizing social interactions using the sociometer. Proceedings of NAACOS.
7. Cramton, C. D. (2001). The mutual knowledge problem and its consequences for dispersed. Organizational Science, 12, 346-371.
8. Curhan, J., & Pentland, A. (2007). Thin slices of negotiation: Predicting outcomes from conversational dynamics within the first five minutes. Journal of Applied Psychology, 92, 802-811.
9. DiMicco, J. M., Pandolfo, A., & Bender, W. (2004). Influencing group participation with a shared display. Proceedings of the ACM Conference on Computer Supported Cooperative Work (p. 614). doi:1031607.1031713
10. Dong, W., Lepri, B., Cappelletti, A., Pentland, A., Pianesi, F., & Zancanaro, M. (2007). Using the influence model to recognize functional roles in meeting. Proceedings of the ACM International Conference on Multimodal Interaction, (pp. 271-278). doi:1322192.1322239
11. Frese, M., & Zapf, D. (1988) Methodological issues in the study of work stress: Objective vs subjective measurement of work stress and the question of longitudinal studies. In C. L. Cooper, & R. Payne (Eds.), Causes, coping, and consequences of stress at work (pp. 375-409). West Sussex England: John Wiley.
12. Gips, J. P. (2006). Social motion: Mobile networking through sensing human behavior (Master's thesis). MIT Media Laboratory, Cambridge, MA.
13. Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly, 29(4), 499-517.
14. Harrison, D. A., Mohammed, S., McGrath, J. E., Florey, A. T. & Vanderstoep, S. W. (2003). Time matters in team performance: Effects of member familiarity, entrainment, and task discontinuity on speed and quality. Personal Psychology, 56, 633-669.
15. Harrison, D. A., Price, K. H., Gavin, J. H. & Florey, A. T. (2002). Time, teams, and task performance: Changing effects of surface- and deep-level diversity on group functioning. Academy of Management Journal, 45, 1029-1045.
16. Hinds, P. & Bailey, D. (2003). Out of sight, out of sync: Understanding conflict in distributed teams. Organizational Science, 14, 615-632.
17. Jehn, K. (1995). A multi-method examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40, 256-282.
18. Kim, T., Brdiczka, O., Chu, M. & Begole, B. (2009). Predicting shoppers' interest from social interaction using sociometric sensors. Proceedings of the ACM Conference on Human Factors In Computing Systems (pp. 4513-4518). doi:10.1145/1520340.1520692
19. Leavitt, H. J. (1975). Suppose we took groups seriously. In E. L. Cass, & G. G. Zimmer (Eds.), Men and work in society: A report on the symposium held on the occasion of the 50th anniversary of the original Hawthorne studies (pp. 67-77). New York, NY: Van Nostrand Reinhold.
20. Leonard-Barton, D. A. (1990). A dual methodology for case studies: Synergistic use of a longitudinal single site with replicated multiple sites. Organization Science, 1(3), 1-19.
21. Mortensen, M., Woolley, A. W., & O'Leary, M. B. (2007). Conditions enabling effective multiple team membership. In K. Crowston, S. Sieber, & E. Wynn (Eds.), Virtuality and virtualization (Vol. 236, pp. 215-228). Portland, OR: Springer Publishers.
22. Nguyen, D. T. & Canny, J. F. (2009). More than face-to-face: empathy effects of video framing. CHI 2009, April 4-9, Boston, Massachusetts, USA. Available at
23. Olguín, D. A., Gloor, P. A., & Pentland, A. (2009). Wearable sensors for pervasive healthcare management. 3rd International Conference on Pervasive Computing Technologies for Healthcare. London.
24. Orbell, J., Kragt, A. & Dawes, R. (1988). Explaining discussion-induced cooperation. Journal of Personality and Social Psychology, 54, 811-819.
25. Pentland, A. (2008) Honest signals: How they shape our world. Cambridge, MA: MIT Press.
26. Pianesi, F., Zancanaro, M., Not, E., Leonardi, C., Falcon, V., & Lepri, B. (2008). Multimodal support to group dynamics. Personal Ubiquitous Computing, 12, 181-195.
27. Rocco, E (1998). Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact. Proceedings of the ACM Conference on Human Factors in Computing Systems (pp. 496-502). doi:10.1145/274644.274711
28. Rooksby, J., Baxter, G., Cliff, D., Greenwood, D., Harvey, N., Kahn, A. W., Sommerville, I. (2009). The UK large scale complex IT systems initiative. The UK Large Scale Complex IT Systems Initiative.
29. Spector, P. E. (1992). A consideration of the validity and meaning of self-report measures of job conditions. In C. L. Cooper, & I. T. Robertson (Eds.), International review of industrial and organizational psychology. West Sussex, England: John Wiley.
30. Spector, P. E. (1994). Using self-report questionnaires in OB research: A comment on the use of a controversial method. Journal of Organizational Behavior, 15, 385-392.
31. Staw, B. M. (1975). Attribution of the 'causes' of performance: A general alternative interpretation of cross-sectional research on organizations. Organizational Behavior and Human Decision Processes, 13, 414-432.
32. Sung, M., & Pentland, A. (2009). Stress and lie detection through non-invasive physiological sensing. Biomedical Soft Computing and Human Sciences, 14, 109-116.
33. Van de Ven, A. H., & Huber, G. P. (1990). Longitudinal field research methods for studying processes of organizational change. Organization Science, 1(3), 213-219.