Two-way communication based on quantitative research and measurement

The Future of Excellence in Public Relations and Communication Management: Challenges for the Next Generation

Volumn , Issue , 2006, Pages 67-83

  Stacks, Don W ^a   Watson, Marcia L ^a  

^a UNIVERSITY OF MIAMI   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84862507177     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9781410613967     Document Type: Chapter

References (43)

1. Borgatti S. P. (2002). Netdraw. Retrieved August 5, 2005, from http://www.analytictech.com/netdraw.htm
2. Borgatti, S. P., Everett, M. G., & Freeman, L. C. (1999). UCINET 5.0 version 1. Natick, MA: Analytic Technologies.
3. Broom, G. M. (1986, June). Public relations roles and systems theory: Functional and historicist causal models. Paper presented at the International Communication Association Conference, Chicago, IL.
4. Campbell, K. (2002). Desperately seeking feedback: A model of feedback-seeking based on the leader-member exchange and communication antecedents. Unpublished doctoral dissertation, University of Miami, Coral Gables, FL.
5. Coombs, W. T., & Holladay, S. J. (2001). An extended examination of the crisis situations: A fusion of the relational management and symbolic approaches. Journal of Public Relations Research, 13, 321-340.
6. Cutlip, S. M., & Center, A. H. (1952). Effective public relations. Englewood Cliffs, NJ: Prentice-Hall.
7. Cutlip, S. M., Center, A. H., & Broom, G. M. (1985). Effective public relations (6th ed.). Englewood Cliffs, NJ: Prentice-Hall.
8. Dozier, D.M. (1990).The innovation of research in public relations practice: Review of a program of studies. Public Relations Research Annual, 2, 3-23.
9. Dozier, D. M., & Broom, G. M. (1995). Evolution of the manager role in public relations practice. Journal of Public Relations Research, 7, 3-26.
10. Dozier, D. M., & Ehling, W. P. (1992). Evaluation of public relations programs: What the literature tells us about their effects. In J. E. Grunig & L. A. Grunig (Eds.), Excellence in public relations and communication management (pp. 159-184). Hillsdale, NJ: Lawrence Erlbaum Associates.
11. Edelman Public Relations. (2005). The sixth annual Edelman Trust Barometer: A global study of opinion leaders. Retrieved August 5, 2005, from http://www.edelman.com/image/insights/content/
12. French, R. P, & Raven, B. (1968). The bases of social power. In D. Cartwright & A. Zander (Eds.), Group dynamics (3rd ed., pp. 259-629). New York: Harper & Row.
13. Goldman, E. F. (1948). Two-way street: The emergence of the public relations counsel. Boston: Bellman.
14. Grunig, J. E. (1976). Organizations and public relations: Testing a communication theory. Journalism Monographs, 46.
15. Grunig, J. E. (1984). Organizations, environments, and models of public relations. Public Relations Research and Education, 1(1), 6-29.
16. Grunig, J. E. (1989). Symmetrical presuppositions as a framework for public relations theory. In C. H. Bolton & V Hazleton, Jr. (Eds.), Public relations theory (pp. 17-44). Hillsdale, NJ: Lawrence Erlbaum Associates.
17. Grunig, J. E. (1992). Excellence in public relations and communication management. Hillsdale, NJ: Lawrence Erlbaum Associates.
18. Grunig, J. E., & Grunig, L.A. (1989). Toward a theory of the public relations behavior of organizations: Review of a program of research. In J. E. Grunig & L. A. Grunig (Eds.), Public relations research annual (Vol. 1, pp. 27-63). Hillsdale, NJ: Lawrence Erlbaum Associates.
19. Grunig, J. E., & Grunig, L. A. (1992). Models of public relations and communication. In J. E. Grunig (Ed.), Excellence in public relations and communication management (pp. 285-325). Hillsdale, NJ: Lawrence Erlbaum Associates.
20. Grunig, J. E., & Huang, Y. H. (2000). From organizational effectiveness to relationship indicators: Antecedents of relationships, public relations strategies, and relationship outcomes. In J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to the study and practice of public relations (pp. 23-53). Mahwah, NJ: Lawrence Erlbaum Associates.
21. Grunig, J. E., & Hunt, T. (1984). Managing public relations. New York: CBS College Publishing.
22. Grunig, L. A., Grunig, J. E., & Dozier, D. M. (2002). Excellent public relations and effective organizations: A study of communication management in three countries. Mahwah, NJ: Lawrence Erlbaum Associates.
23. Heath, R. L., Douglas, W., & Russell, M. (1995). Constituency building: Determining employees' willingness to participate in corporate political activities. Journal of Public Relations Research, 7, 273-288.
24. Hocking, J. E., Stacks, D. W., & McDermott, S. T. (2002). Communication research (3rd ed.). Boston: Allyn & Bacon.
25. Hon, L., & Grunig, J. E. (1999). Guidelines for measuring relationships in public relations. Gainesville, FL: Institute for Public Relations.
26. Huang, Y. H. (2001). Values of public relations: Effects on organization-public relationships mediating conflict resolution. Journal of Public Relations Research, 13, 265-302.
27. Kim, Y. (2001). Measuring the economic value of public relations. Journal of Public Relations Research, 13(1), 3-26.
28. Lasswell, H. (1948). The structure and function of communication in society. In L. Bryson (Ed.), The communication of ideas (pp. 32-51). New York: Harper.
29. Lauzen, M. M. (1992). Public relations roles, intraorganizational power, and encroachment. Journal of Public Relations Research, 4, 61-80.
30. Lauzen, M. M. (1995). Toward a model of environmental scanning. Journal of Public Relations Research, 7, 187-203.
31. Lauzen, M. M. (1997). Understanding the relation between public relations and issues management. Journal of Public Relations Research, 9, 65-82.
32. Lauzen, M. M.., & Dozier, D. M. (1992). The missing link: The public relations manager role as mediator of organizational environments and power consequences for the function. Journal of Public Relations Research, 4, 205-220.
33. Monge, P. R. (1982). Systems theory and research in the study of organizational communication: The correspondence problem. Human Communication Research, 8, 250.
34. Monge, P. R., & Contractor, N. S. (2003). Theories of communication networks. New York: Oxford University Press.
35. Scott, J. (2000). Social network analysis: A handbook (2nd ed.). Thousand Oaks, CA: Sage.
36. Stacks, D. W. (2002). Primer of public relations research. New York: Guilford.
37. Stacks, D. W., Hickson, M., & Hill, S. R. (1991). Introduction to communication theory. Fort Worth, TX: Holt, Rinehart & Winston.
38. Stokman, F. N., & Sprenger, C. J. A. (1989). GRADAP: Graph definition and analysis package, Version 2. Groningen, The Netherlands: iec ProGAMMA.
39. Thayer, L. (1968). Communication and communication systems. Homewood, IL: Irwin.
40. Tompkins, P. K. (1984). The functions of human communication in organization. In C. C. Arnold & J. W. Bowers (Eds.), Handbook of rhetorical and communication theory (pp. 659-719). Boston: Allyn & Bacon.
41. Valente, T. W. (1995). Network models of the diffusion of innovations. Cresskill, NJ: Hampton Press.
42. von Bertalanffy, L. (1951). Problems on general systems theory, Human Biology, 23, 302-312.
43. von Bertalanffy, L. (1966). General systems theory and psychiatry. In S. Arieti (Ed.), American handbook of psychiatry (3rd ed.). New York: Basic Books.