A new pathway for elective surgery to reduce cancellation rates

BMC Health Services Research

Volumn 12, Issue 1, 2012, Pages

  Hovlid, Einar ^a,b   Bukve, Oddbjørn ^a   Haug, Kjell ^b   Aslaksen, Aslak Bjarne ^b,c   Von Plessen, Christian ^b,d,e  

^a WESTERN NORWAY UNIVERSITY OF APPLIED SCIENCES   (Norway)

^b UNIVERSITY OF BERGEN   (Norway)

^c HAUKELAND UNIVERSITY HOSPITAL   (Norway)

^d HILLERØD HOSPITAL   (Denmark)

^e UNIVERSITY OF STAVANGER   (Norway)

Author keywords

and Health information technology; Cancellation of surgery; Process redesign; Quality improvement

Indexed keywords

ARTICLE; COMPARATIVE STUDY; ELECTIVE SURGERY; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HOSPITAL ADMISSION; HOSPITAL DEPARTMENT; HOSPITAL INFORMATION SYSTEM; HOSPITAL MANAGEMENT; HOSPITAL PERSONNEL; HUMAN; INTERVIEW; MANPOWER; METHODOLOGY; NORWAY; OPERATING ROOM; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; RURAL HEALTH CARE; STANDARD; STATISTICS; TOTAL QUALITY MANAGEMENT; UTILIZATION REVIEW;

APPOINTMENTS AND SCHEDULES; EFFICIENCY, ORGANIZATIONAL; HEALTH SERVICES RESEARCH; HOSPITAL INFORMATION SYSTEMS; HUMANS; INTERVIEWS AS TOPIC; NORWAY; OPERATING ROOMS; PERSONNEL MANAGEMENT; PERSONNEL, HOSPITAL; PROCESS ASSESSMENT (HEALTH CARE); RURAL HEALTH SERVICES; SURGERY DEPARTMENT, HOSPITAL; SURGICAL PROCEDURES, ELECTIVE; TOTAL QUALITY MANAGEMENT; WAITING LISTS;

EID: 84861982467     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-12-154     Document Type: Article

References (34)

1. What's all the fuss about? Day-of-surgery cancellations and the role of perianesthesia nurses in prevention. Gillen SM, Catchings K, Edney L, Prescott R, Andrews SM, J Perianesth Nurs 2009 24 6 396 398 10.1016/j.jopan.2009.10.008 19962106
2. Elective surgical case cancellation in the Veterans Health Administration system: identifying areas for improvement. Argo JL, Vick CC, Graham LA, Itani KMF, Bishop MJ, Hawn MT, Am J Surg 2009 198 5 600 606 10.1016/j.amjsurg.2009.07. 005 19887185
3. Elective surgery-cancellations, ring fencing and efficiency. Aaserud M, Trommald M, Boynton J, Tidsskr Nor Laegeforen 2001 121 21 2516 2519 11875930
4. Cancelled elective operations: an observational study from a district general hospital. Sanjay P, Dodds A, Miller E, Arumugam PJ, Woodward A, Journal of health organ manage 2007 21 1 54 58 10.1108/14777260710732268
5. Cancellation of operations on the day of intended surgery at a major Australian referral hospital. Schofield WN, Rubin GL, Piza M, Lai YY, Sindhusake D, Fearnside MR, Klineberg PL, Med J Aust 2005 182 12 612 615 15963016
6. Surgery cancelling at a teaching hospital: implications for cost management. Perroca MG, Jerico Mde C, Facundin SD, Rev Lat Am Enfermagem 2007 15 5 1018 1024 10.1590/S0104-11692007000500021 18157457
7. Preoperative clinic visits reduce operating room cancellations and delays. Ferschl MB, Tung A, Sweitzer B, Huo D, Glick DB, Anesthesiology 2005 103 4 855 859 10.1097/00000542-200510000-00025 16192779
8. The effect of outpatient preoperative evaluation of hospital inpatients on cancellation of surgery and length of hospital stay. van Klei WA, Moons KG, Rutten CL, Schuurhuis A, Knape JT, Kalkman CJ, Grobbee DE, Anesth Analg 2002 94 3 644 649 10.1097/00000539-200203000-00030 11867390
9. Day of surgery cancellations after nurse-led pre-assessment in an elective surgical centre: the first 2 years. Rai MR, Pandit JJ, Anaesthesia 2003 58 7 692 699 10.1046/j.1365-2044.2003.03189-3.x 12886919
10. Implementation of a process-orientated multidisciplinary approach (POMA), a system of cost-effective healthcare delivery within a cardiac surgical unit. O'Regan D, Shah S, Mirsadraee S, Al-Ruzzeh S, Karthik S, Jarvis M, Qual Saf Health Care 2008 17 6 459 463 10.1136/qshc.2006.021279 19064663
11. Langley GJ, The Improvement guide: a practical approach to enhancing organizational performance Jossey-Bass, San Francisco, Calif 2009
12. Integrated quality development in public healthcare. vretveit J, Continuing Education and Quality Improvement Norwegian Medical Association, Oslo 1999 128
13. What Can We Learn From Quality Improvement Research? A Critical Review of Research Methods. Alexander JA, Hearld LR, Med Care Res Rev 2009 66 3 235 271 10.1177/1077558708330424 19176833
14. Patient-focused interventions. A review of the evidence. Coulter A, Ellins J, QQUIP Quest fo Quality and Improvement Performance Picker Institute Europe, Londin 2006
15. Microsystems in health care: Part 4. Planning patient-centered care. Wasson JH, Godfrey MM, Nelson EC, Mohr JJ, Batalden PB, Jt Comm J Qual Saf 2003 29 5 227 237 12751303
16. Validation of statistical methods to compare cancellation rates on the day of surgery. Dexter F, Marcon E, Epstein RH, Ledolter J, Anesth Analg 2005 101 2 465 473 table of contents 10.1213/01.ANE.0000154536.34258.A8 16037163
17. Carey RG, Improving healthcare with control charts: basic and advanced SPC methods and case studies ASQ Quality Press, Milwaukee, WI 2003
18. The Effect of Hospital Size and Surgical Service on Case Cancellation in Elective Surgery: Results from a Prospective Multicenter Study. Schuster M, Neumann C, Neumann K, Braun J, Geldner G, Martin J, Spies C, Bauer M, Group ftCS, Anesth Analg 2011 113 3 578 585 21680860
19. The concept of surgical operating list efficiency: a formula to describe the term. Pandit JJ, Westbury S, Pandit M, Anaesthesia 2007 62 9 895 903 10.1111/j.1365-2044.2007.05174.x 17697215
20. Corbin JM, Strauss AL, Basics of qualitative research: techniques and procedures for developing grounded theory Sage, Thousand Oaks, Calif 2008
21. Kvale S, Brinkmann S, Interviews: learning the craft of qualitative research interviewing Sage, Los Angeles, Calif 2009
22. Improvement, trust, and the healthcare workforce. Berwick DM, Qual Saf Health Care 2003 12 6 448 452 10.1136/qhc.12.6.448 14645761
23. Can patient satisfaction with decisions predict compliance with surgery? Parhiscar A, Rosenfeld RM, Otolaryngol Head Neck Surg 2002 126 4 365 370 10.1067/mhn.2002.123445 11997774
24. Matching surgical operating capacity to demand using estimates of operating times. Westbury S, Pandit M, Pandit JJ, Journal of health organ manage 2009 23 5 554 567 10.1108/14777260910984032
25. An emergency daytime theatre list: utilisation and impact on clinical practice. Barlow AP, Wilkinson DA, Wordsworth M, Eyre-Brook IA, Ann R Coll Surg Engl 1993 75 6 441 444 8285550
26. Understanding waiting lists as the matching of surgical capacity to demand: are we wasting enough surgical time? Pandit JJ, Pandit M, Reynard JM, Anaesthesia 2010 65 6 625 640 10.1111/j.1365-2044.2010.06278.x 20565395
27. A framework for the continual improvement of health care: building and applying professional and improvement knowledge to test changes in daily work. Batalden PB, Stoltz PK, Jt Comm J Qual Improv 1993 19 10 424 447 8252125
28. Three success factors for continual improvement in healthcare: an analysis of the reports of improvement team members. Brandrud AS, Schreiner A, Hjortdahl P, Helljesen GS, Nyen B, Nelson EC, BMJ Qual Saf 2011 20 3 251 259 10.1136/bmjqs.2009.038604 21209149
29. Kotter JP, Leading change Harvard Business School Press, Boston, Mass 1996
30. Fixsen DL, Naoom SF, Blase KA, Friedman RM, Wallace F, Implementation research: A synthesis of the literature University of South Florida, Louis de la Parte Florida Mental Health Institute, The National Implementation Research Network, Tampa, FL 2005
31. Donaldson MS, Mohr JJ, Improvement and Innovation in Health Care Micro-Systems Robert Wood Johnson Foundation, Princeton A Technical Report for the Institute of Medicine Committee on the Quality of Health Care in America. 2000
32. Using mean duration and variation of procedure times to plan a list of surgical operations to fit into the scheduled list time. Pandit JJ, Tavare A, Eur J Anaesthesiol 2011 28 7 493 501 10.1097/EJA.0b013e3283446b9c 21623186
33. The science of improvement. Berwick DM, JAMA 2008 299 10 1182 1184 10.1001/jama.299.10.1182 18334694
34. Quality improvement research: understanding the science of change in health care. Grol R, Baker R, Moss F, Qual Saf Health Care 2002 11 2 110 111 10.1136/qhc.11.2.110 12448794