How do leaders use emotional labor?

Journal of Organizational Behavior

Volumn 33, Issue 5, 2012, Pages 740-744

  Humphrey, Ronald H ^a  

^a VIRGINIA COMMONWEALTH UNIVERSITY   (United States)

Author keywords

Authenticity; Emotional labor; Leadership; Moods; Stress

Indexed keywords

EID: 84861529926     PISSN: 08943796     EISSN: 10991379     Source Type: Journal    
DOI: 10.1002/job.1791     Document Type: Article

References (10)

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8. Humphrey, R. H. (2008). The right way to lead with emotional labor. In R. H. Humphrey (Ed.), Affect and emotion: New directions in management theory and research (pp. 1-17). Charlotte, NC: Information Age Publishing.
9. Humphrey, R. H., Pollack, J. M., & Hawver, T. H. (2008). Leading with emotional labor. Journal of Managerial Psychology, 23, 151-168. 10.1108/02683940810850790.
10. Wright, T. A., & Quick, J. C. (2011). The role of character in ethical leadership research. The Leadership Quarterly, 22, 975-978.