Temporal aspects in crisis management and its implications on interface design for situation awareness

Cognition, Technology and Work

Volumn 14, Issue 2, 2012, Pages 169-182

  Gryszkiewicz, Anna ^a   Chen, Fang ^a  

^a CHALMERS UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Crisis management; Disaster management; Situation awareness; Temporality

Indexed keywords

CRISIS MANAGEMENT; DESIGN PRINCIPLES; DISASTER MANAGEMENT; DYNAMIC EVENTS; GROUP DISCUSSIONS; INFORMATION TECHNOLOGY SUPPORT; INTERFACE DESIGNS; SHIFT CHANGES; SITUATION AWARENESS; TEMPORAL ASPECTS; TEMPORALITY; TIME-SCALES;

DISASTER PREVENTION; INFORMATION TECHNOLOGY; MANAGERS;

MANAGEMENT;

EID: 84861196489     PISSN: 14355558     EISSN: 14355566     Source Type: Journal    
DOI: 10.1007/s10111-011-0199-y     Document Type: Article

References (31)

1. Allen JF (1991) Time and time again: the many ways to represent time. Int J Intell Syst 6 (4 special issue): 341-355.
2. André P, Wilson ML, Russell A, Smith DA, Owens A (2007) Continuum: designing timelines for hierarchies, relationships and scale. In: Proceedings of the 20th annual ACM symposium on user interface software and technology (pp 101-110). ACM. Retrieved from http://portal. acm. org/citation. cfm?id=1294211. 1294229.
3. Bardram JE (2009) Temporal coordination on time and coordination of collaborative activities at a surgical department. Comput Support Coop Work 9(2): 157-187. Retrieved from http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=2974339&tool=pmcentrez&rendertype=abstract.
4. Cornélis B (2005) Framing spatial decision-making and disaster management in time. Geo-information for Disaster Management, 281-293. Springer. Retrieved from http://www. springerlink. com/index/t006p6430274096n. pdf.
5. Dörner D (1997) The logic of failure: recognizing and avoiding error in complex situations. Perseus Books, Cambridge.
6. Ekvall A (2010) Outbreak of calici virus in Lilla Edet-course of events and conclusions. vav. griffel. net. Stockholm. Retrieved from http://vav. griffel. net/filer/Rapport_2010-13. pdf.
7. Endsley MR, Bolté B, Jones DG (2003) Designing for situation awareness: an approach to user-centered design. Taylor & Francis, Boca Raton.
8. Franke J, Charoy F (2010) Collaborative coordination of activities with temporal dependencies. Lecture notes in computer science (including subseries lecture notes in artificial intelligence and lecture notes in bioinformatics), 6426 LNCS (PART 1) (pp 186-203). Retrieved from http://www. springerlink. com/index/W476140616360V75. pdf.
9. Franke J, Charoy F, Ulmer C (2010) A model for temporal coordination of disaster response activities. In: Proceedings of the 7th international ISCRAM conference (pp. 1-11). Retrieved from http://hal. archives-ouvertes. fr/inria-00505194/.
10. Franke J, Charoy F, Ulmer C (2011) Handling conflicts in autonomous coordination of distributed collaborative activities. In: 2011 IEEE 20th international workshops on enabling technologies: infrastructure for collaborative enterprises, pp 319-326. Ieee. doi: 10. 1109/WETICE. 2011. 73.
11. Frey JH, Fontana A (1991) The group interview in social research. Soc Sci J 28(2): 175-187. Retrieved from http://www. sciencedirect. com/science/article/pii/036233199190003M.
12. Gillham B (2005) Chapter 9: group interviewing. Research interviewing, the range of techniques. McGraw-Hill Education, Berkshire.
13. Gryszkiewicz A, Chen F (2010) Design requirements for information sharing in a crisis management command center. In: 7th international conference on information systems for crisis response and management. Seattle, 2 May to 5 May.
14. Gutwin C, Greenberg S (2004) The importance of awareness for team cognition in distributed collaboration. Team cognition: Understanding the factors that drive process and performance, 201: 1-33. Citeseer. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.17.6293&rep=rep1&type=pdf.
15. Harrald J, Jefferson T (2007) Shared situational awareness in emergency management mitigation and response. System sciences, 2007. HICSS 2007. In: 40th annual Hawaii international conference on (p. 23). IEEE. doi: 10. 1109/HICSS. 2007. 481.
16. Leidner DE, Pan G, Pan SL (2009) The role of IT in crisis response: lessons from the SARS and Asian Tsunami disasters. J Strateg Inf Syst 18(2): 80-99. doi: 10. 1016/j. jsis. 2009. 05. 001.
17. Li X, Kraak M-J (2008) The time wave. A new method of visual exploration of geo-data in time-space. Cartogr J 45(3): 193-200. doi: 10. 1179/000870408X311387.
18. Luz S, Masoodian M, McKenzie D, Broeck WV (2009) Chronos: a tool for interactive scheduling and visualisation of task hierarchies. In: 2009 13th international conference information visualisation, pp 241-246. Ieee. doi: 10. 1109/IV. 2009. 88.
19. Militello LG, Patterson ES, Bowman L, Wears R (2007) Information flow during crisis management: challenges to coordination in the emergency operations center. Cogn Tech Work 9(1): 25-31. Retrieved from http://www. scopus. com/scopus/inward/record. url?eid=2-s2. 0-33847329577&partnerID=40.
20. MSB (2009) WIS information page. Retrieved April 18, 2011, from http://www. msb. se/sv/Produkter-tjanster/WIS/.
21. National Food Administration (2010) Dricksvatten. 2010-10-27. Retrieved February 2, 2011, from http://www. slv. se/sv/grupp1/Dricksvatten/.
22. Salmon PM, Stanton NA, Walker GH, Green D (2006) Situation awareness measurement: a review of applicability for C4i environments. Appl Ergon 37(2): 225-238. doi: 10. 1016/j. apergo. 2005. 02. 001.
23. Salmon PM, Stanton NA, Walker GH (2009) Distributed situation awareness: theory, measurement and application to teamwork. Ashgate Publishing. Retrieved from http://books. google. se/books?id=yGa1fvGhNpkC&dq="distributed+situation+awareness"&source=gbs_navlinks_s.
24. SoKNOS-konsortsioum (2009) SoKNOS. Retrieved September 12, 2011, from http://www. soknos. de/.
25. SOS Alarm Sverige AB (2010) Samverkanswebben-beskrivning. 2010-05-12. Retrieved February 7, 2011, from http://www. sosalarm. se/sv/Nyheter-och-Media/Pressmeddelanden/Arkiv-2009/Samverkanswebb-ger-samlad-lagesbild/.
26. Stanton NA, Stewart R, Harris D, Houghton RJ, Baber C, McMaster R, Salmon PM et al (2006) Distributed situation awareness in dynamic systems: theoretical development and application of an ergonomics methodology. Ergonomics 49(12-13): 1288-1311. doi: 10. 1080/00140130600612762.
27. Truptil S, Bénaben F, Pingaud H (2010) A mediation information system to help to coordinate. Ifip International Federation For Information Processing, pp 173-180.
28. Turoff M, Chumer M, Hiltz SR, Klashner R (2004a) Assuring Homeland security: continuous monitoring, control & assuran. J Inf Technol 6(3): 1-24.
29. Turoff M, Chumer M, van de Walle B, Yao X (2004b) The design of a dynamic emergency response management information system (DERMIS). JITTA 5(4): 1-36. Hong Kong University Science and Technology. Retrieved from http://web. njit. edu/~turoff/Papers/dermis2004. htm.
30. van de Walle B, Turoff M (2008) Decision support for emergency situations. Inf Syst e-Bus Manage 6(3): 295-316. doi: 10. 1007/s10257-008-0087-z.
31. Yin RK (2009) Case study research: design and methods, 4th edn. Sage, Los Angeles.