Outage detection via real-time social stream analysis: Leveraging the power of online complaints

WWW'12 - Proceedings of the 21st Annual Conference on World Wide Web Companion

Volumn , Issue , 2012, Pages 13-22

  Augustine, Eriq ^a   Cushing, Cailin ^a   Dekhtyar, Alex ^a   McEntee, Kevin ^b   Paterson, Kimberly ^a   Tognetti, Matt ^a  

^a CALIFORNIA POLYTECHNIC STATE UNIVERSITY   (United States)

^b NETFLIX INC   (United States)

Author keywords

Outage detection; Social stream media analysis

Indexed keywords

DESIGN AND DEVELOPMENT; DETECTION SYSTEM; ON-LINE SERVICE; PAPER DOCUMENTS; REAL-TIME DETECTION; STREAM MEDIA; SYSTEM USE;

OUTAGES; WORLD WIDE WEB;

QUALITY CONTROL;

EID: 84861079591     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2187980.2187983     Document Type: Conference Paper

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