Behaviours and preferences when coordinating mediated interruptions: Social and system influence

ECSCW 2007 - Proceedings of the 10th European Conference on Computer Supported Cooperative Work

Volumn , Issue , 2007, Pages 351-370

  Romero, Natalia ^a   Szóstek, Agnieszka Matysiak ^a   Kaptein, Maurits ^a   Markopoulos, Panos ^a  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

INTERACTIVE COMPUTER SYSTEMS; SOCIAL ASPECTS;

AUTOMATIC SYSTEMS; DESIGN IMPLICATIONS; INTERRUPTION COSTS; SOCIAL RELATIONSHIPS; SOCIAL TENSIONS; SYSTEM APPROACH; WORKING RELATIONSHIPS;

ECONOMIC AND SOCIAL EFFECTS;

EID: 84860385729     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/978-1-84800-031-5_19     Document Type: Conference Paper

References (31)

1. Adamczyk, P. D. and B. P. Bailey (2004). 'If not now, when?: the effects of interruption at different moments within task execution'. CHI, ACM Press.
2. Altman, I. (1975). The Environment and Social Behaviour - Privacy, personal space, territory, crowding. Monterey (Ca), Wadsworth
3. Bailey, B. P., J. A. Konstan, et al. (2005). 'On the Need for Attention-Aware Systems: Effects of Interruption on Task Performance, Error Rate, and Affective State.' Journal of Computers in Human Behavior 1 (special issue on attention aware systems)
4. Begole, J. B., N. E. Matsakis, et al. (2004). 'Lilsys: Sensing Unavailability'. CSCW, ACM Press
5. Begole, J. B., J. C. Tang, et al. (2003). 'Rhythm modelling, visualizations and applications.' UIST, ACM Press
6. Cheverst, K., A. Dix, et al. (2005). 'Exploring bluetooth based mobile phone interaction with the hermes photo display.' Mobile HCI, ACM Press
7. Chrysanthis, P. K., D. Stemple, et al. (1990).' A logically distributed approach for structuring office systems.' SIGGROUP, ACM Press
8. Clark, H. (1996). Using language. New York, Cambridge University Press
9. Dabbish, L. and R. Kraut (2004). 'Controlling Interruptions: Awareness Displays and Social Motivation for Coordination.' CSCW, ACM Press
10. Dourish, P. and S. Bly (1992). 'Portholes: supporting awareness in a distributed work group.' CHI, ACM Press
11. Fogarty, J., S. E. Hudson, et al. (2005). 'Predicting human interruptability with sensors.' ACM Transactions on Computer-Human Interaction vol. 12, no. 1, pp. 119-146
12. Goffman, E. (1967). Interaction Ritual: Essays in Face-to-face Behavior. Random House Inc.
13. Gonzales, V. M. and G. Mark 2005 'Managing currents of work: Multi-tasking among multiple collaborations.' CSCW, Springer
14. González, V. M. and G. Mark 2004 'Constant, constant, multi-tasking craziness.' CHI, ACM Press
15. Hudson, J. M., J. Christensen, et al. (2002). 'I'd be overwhelmed, but it's just one more thing to do.' CHI, ACM Press
16. Jett, Q. R. and J. M. George (2003). 'Work interrupted: A closer look at the role of interruptions in organizational life.' Academy-of-Management-Review vol. 28, no. 3, pp. 494-507
17. Kakihara M., Sorensen C. and Wiberg M. (2004). 'Fluid interaction in mobile work practices, The Interaction Society: Practice, Theories, and Supportive Technologies', The Interaction Society: Practice, Theories and Supportive Technologies, IDEA-group Inc.
18. Kendon, A. (1990). Conducting interaction: patterns of behavior in focused encounters, Cambridge University Press
19. Kraut, R. E., R. S. Fish, et al. (1990). 'Informal communication in organizations: Form, function, and technology.' Human reactions to technology., Claremont symposium on applied social psychology, Beverly Hills, CA, Sage Publications
20. McFarlane, D. C. (2002). 'Comparison of Four Primary Methods for Coordinating the Interruption of People in Human-Computer Interaction.' HUMAN COMPUTER INTERACTION - HILLSDALE THEN MAHWAH vol. 17, no. 1, pp. 63-139
21. McFarlane, D. C. and K. A. Latorella (2002). 'The Scope and Importance of Human Interruption in Human-Computer Interaction Design.' Human-Computer Interaction vol. 17, no. 1, pp. 1-61, 2002
22. Minassian, S. O., M. J. Muller, et al. (2004). Diverse Strategies for Interruption Management in Complex Office Activities.' IBM Watson Research Center
23. Nardi, B. and S. Whittaker (2001). 'The place of face-to-face communication in distributed work.' Distributed Work. P. Hinds and S. Kiesler, MIT Press
24. Nardi, B. A., S. Whittaker, et al. (2000). 'Interaction and outeraction: instant messaging in action.' CSCW, ACM Press
25. Nichols, J., J. O. Wobbrock, et al. (2002). 'Mediator and medium: doors as interruption gateways and aesthetic displays.' DIS, ACM Press
26. Olson, G. M. and J. S. Olson (2000). 'Distance Matters.' Human Computer Interaction -Hillsdale Then Mahwah vol. 15, no. 2/3, pp. 139-178
27. Patil, S. and J. Lai (2005). 'Who gets to know what when: configuring privacy permissions in an awareness application.' CHI, ACM Press
28. Perlow, L. and J. Weeks (2002). 'Who's Helping Whom? Layers of Culture and Workplace Behavior.' Journal on Organizational Behaviour vol. 23, pp. 345-362
29. Reichenbach, M., H. Damker, et al. (1997). 'Individual management of personal reachability in mobile communication.' SEC, IFIP TC
30. Sproull, L. S. (1984). 'The Nature of managerial Attention. Advances in Information Processing in Organizations.' JAI Press
31. Wiberg, M. and S. Whittaker (2005). 'Managing availability: supporting lightweight negotiations to handle interruptions.' ACM Transactions on Computer Human Interaction vol. 1, no. 12