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Volumn , Issue , 2005, Pages 325-345

Expertise sharing in a heterogeneous organizational environment

Author keywords

[No Author keywords available]

Indexed keywords

KNOWLEDGE MANAGEMENT; PRODUCTIVITY;

EID: 84860359210     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/1-4020-4023-7_17     Document Type: Conference Paper
Times cited : (19)

References (24)
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    • Ackerman, M.S.1    McDonald, D.W.2
  • 2
    • 0032108037 scopus 로고    scopus 로고
    • Augmenting organizational memory: A field study of answer garden
    • 1998
    • Ackerman, M.S. (1998): 'Augmenting Organizational Memory: A Field Study of Answer Garden', ACM Transactions on Information Systems (TOIS), vol. 16, no. 3, 1998, pp. 203 -224.
    • (1998) ACM Transactions on Information Systems (TOIS) , vol.16 , Issue.3 , pp. 203-224
    • Ackerman, M.S.1
  • 3
    • 17244383446 scopus 로고    scopus 로고
    • Expertise finding: Approaches to foster social capital
    • M. Huysman and V. Wulf (eds.), MIT Press, Cambridge, 2004
    • Becks, A., Reichling, T., Wulf, V. (2004): 'Expertise Finding: Approaches to Foster Social Capital', in M. Huysman and V. Wulf (eds.): Social Capital and Information Technology, MIT Press, Cambridge, 2004, pp. 333-354.
    • (2004) Social Capital and Information Technology , pp. 333-354
    • Becks, A.1    Reichling, T.2    Wulf, V.3
  • 4
    • 0038396767 scopus 로고    scopus 로고
    • Ethnomethodologie
    • U. Flick, E. von Kardorff, and I. Steinke (eds.), Verlag, Hamburg
    • Bergmann, J. R. (2003): 'Ethnomethodologie', in U. Flick, E. von Kardorff, and I. Steinke (eds.): Qualitative Forschung: Ein Handbuch, Rowohlt Taschenbuch Verlag, Hamburg, pp. 118-135.
    • (2003) Qualitative Forschung: Ein Handbuch, Rowohlt Taschenbuch , pp. 118-135
    • Bergmann, J.R.1
  • 6
    • 33745350468 scopus 로고    scopus 로고
    • Locating expertise: Design issues for an expertise locator system
    • M. Ackerman, V. Pipek, and V. Wulf (eds.), MIT Press, Cambridge, 2003
    • Ehrlich, K. (2003): 'Locating Expertise: Design Issues for an Expertise Locator System', in M. Ackerman, V. Pipek, and V. Wulf (eds.): Sharing Expertise - Beyond Knowledge Management, MIT Press, Cambridge, 2003, pp. 137-158.
    • (2003) Sharing Expertise - Beyond Knowledge Management , pp. 137-158
    • Ehrlich, K.1
  • 9
    • 85031749660 scopus 로고
    • Why CSCW Applications fail: Problems in the design and evaluation of organizational interfaces
    • Portland 26.-29. September 1988
    • Grudin, J. (1988): 'Why CSCW Applications fail: Problems in the design and evaluation of organizational interfaces', in Proceedings CSCW '88, Portland 26.-29. September 1988, pp.85-93.
    • (1988) Proceedings CSCW '88 , pp. 85-93
    • Grudin, J.1
  • 12
    • 17244364572 scopus 로고    scopus 로고
    • Why organizations don't know what they know
    • M Ackerman, V. Pipek, and V. Wulf (eds.), MIT Press, Cambridge, 2003
    • Hinds, P. J. and Pfeffer, J. (2003): 'Why Organizations Don't "Know What They Know"', in M. Ackerman, V. Pipek, and V. Wulf (eds.): Sharing Expertise - Beyond Knowledge Management, MIT Press, Cambridge, 2003, pp. 3-26.
    • (2003) Sharing Expertise - Beyond Knowledge Management , pp. 3-26
    • Hinds, P.J.1    Pfeffer, J.2
  • 16
    • 0002967186 scopus 로고    scopus 로고
    • Evolving with Notes: Organizational change around groupware technology
    • C. Ciborra (ed.), J. Wiley, Chichester et al.
    • Orlikowski, W. J. (1996): 'Evolving with Notes: Organizational change around groupware technology', in C. Ciborra (ed.): Groupware & Teamwork, J. Wiley, Chichester et al., pp. 23- 60
    • (1996) Groupware & Teamwork , pp. 23-60
    • Orlikowski, W.J.1
  • 19
    • 33747833022 scopus 로고    scopus 로고
    • Sharing expertise: Challenges for technical support
    • M. Ackerman, V. Pipek, and V. Wulf (eds.), MIT Press, Cambridge, 2003
    • Pipek, V., Hinrichs, J., Wulf, V. (2003): 'Sharing Expertise: Challenges for Technical Support', in M. Ackerman, V. Pipek, and V. Wulf (eds.): Sharing Expertise - Beyond Knowledge Management, MIT Press, Cambridge, 2003, pp. 111-136.
    • (2003) Sharing Expertise - Beyond Knowledge Management , pp. 111-136
    • Pipek, V.1    Hinrichs, J.2    Wulf, V.3
  • 20
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    • (1994) CSCW '94
    • Randall, D.1    Bentley, R.2
  • 21
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    • Analyse von Leitfadeninterviews
    • U. Flick, E. von Kardorff, and I. Steinke (eds.), 2003, Rowohlt Taschenbuch Verlag, Hamburg
    • Schmidt, C. (2003): 'Analyse von Leitfadeninterviews', in U. Flick, E. von Kardorff, and I. Steinke (eds.): Qualitative Forschung: Ein Handbuch, 2003, Rowohlt Taschenbuch Verlag, Hamburg, pp. 447-456.
    • (2003) Qualitative Forschung: Ein Handbuch , pp. 447-456
    • Schmidt, C.1
  • 22
    • 0003380396 scopus 로고
    • Who knows: A system based on automatic representation of semantic structure
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    • Streeter, L.A.1    Lochbaum, K.E.2


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