Return on Contribution (ROC): A metric for enterprise social software

ECSCW 2009 - Proceedings of the 11th European Conference on Computer Supported Cooperative Work

Volumn , Issue , 2009, Pages 143-150

  Muller, Michael J ^a   Freyne, Jill ^b   Dugan, Casey ^a   Millen, David R ^a   Thom Santelli, Jennifer ^c  

^a IBM RESEARCH   (United States)

^b UNIVERSITY COLLEGE DUBLIN   (Ireland)

^c Cornell University ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INTERACTIVE COMPUTER SYSTEMS; KNOWLEDGE MANAGEMENT; SOCIAL NETWORKING (ONLINE);

DESIGN IMPLICATIONS; HUMAN SERVICES; ORGANIZATIONAL KNOWLEDGE; RE-TURN-ON; SOCIAL MEDIA; SOCIAL SOFTWARE; SYSTEM ADMINISTRATORS; USAGE PATTERNS;

HUMAN RESOURCE MANAGEMENT;

EID: 84860356285     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/978-1-84882-854-4_8     Document Type: Conference Paper

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