Group counselling improves quality for patients with limited health literacy

Quality in Primary Care

Volumn 20, Issue 1, 2012, Pages 5-13

  Anderson, Kristin M ^a,f   Siems, Lilly V K ^b,f   Holloway, Seth C ^c,f   Sultana, Nafeesa ^d   Braund, Wendy E ^e,f   Harris, Linda M ^f  

^a Molina Healthcare of Virginia   (United States)

^b BROWN UNIVERSITY   (United States)

^c Kidney Community Emergency Response Coalition   (United States)

^d Virginia College of Osteopathic Medicine   (United States)

^e Wyoming Department of Health   (United States)

^f U S DEPARTMENT OF HEALTH AND HUMAN SERVICES   (United States)

Author keywords

Equity in health care; Health literacy; Health system reform; Quality improvement; Teamwork

Indexed keywords

ARTICLE; COMMUNICATION DISORDER; COUNSELING; GROUP PROCESS; HEALTH BEHAVIOR; HEALTH CARE DISPARITY; HEALTH CARE POLICY; HEALTH LITERACY; HUMAN; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PREVENTIVE HEALTH SERVICE; STANDARD; TOTAL QUALITY MANAGEMENT; UNITED STATES;

COMMUNICATION BARRIERS; COUNSELING; GROUP PROCESSES; HEALTH BEHAVIOR; HEALTH CARE REFORM; HEALTH LITERACY; HEALTHCARE DISPARITIES; HUMANS; PREVENTIVE HEALTH SERVICES; QUALITY IMPROVEMENT; UNITED STATES; VIRGINIA;

EID: 84860204563     PISSN: 14791072     EISSN: 14791064     Source Type: Journal    
DOI: None     Document Type: Article

References (25)

1. Fine LJ, Philogene GS, Gramling R, Coups EJ and Sinha S. Prevalence of multiple chronic disease risk factors. 2001 National Health Interview Survey. American Journal of Preventive Medicine 2004;27(2 Suppl): 18-24. (Pubitemid 38953336)
2. Mokdad AH, Marks JS, Stroup DF and Gerberding JL. Actual causes of death in the United States, 2000. JAMA 2004;291:1238-45. (Pubitemid 38541668)
3. Neilsen-Bohlman L, Panzer AM and Kindig DA (Eds). Health Literacy: A Prescription to End Confusion. Washington, DC: National Academies Press, 2004.
4. Berkman ND, DeWaIt DA, Pignone MP et al. Literacy and Health Outcomes. Rockville, MD: Agency for Healthcare Research and Quality, 2004.
5. McGlynn EA, Asch SM, Adams J et al. The quality of health care delivered to adults in the United States. New England Journal of Medicine 2003;348:2635-45. (Pubitemid 36741592)
6. Patient Protection and Affordable Care Act (PPACA) (Pub.L. 111-148, 124 Stat. 119, to be codified as amended at scattered sections of 42 U.S.C.).
7. Cohen DJ, Tallia AF, Crabtree BF and Young DM. Implementing health behaviour change in primary care: lessons from prescription for health. Annals of Family Medicine 2005;3(Suppl 2):S12-19. (Pubitemid 44609614)
8. US Preventive Services Task Force. Behavioural Counselling in Primary Care to Promote a Healthy Diet. January 2003: www.uspreventiveservicestaskforce. org/ uspstf/uspsdiet.htm
9. Community Guide Branch; Epidemiology Analysis Program Office; Office of Surveillance, Epidemiology, and Laboratory Services (OSELS); Centres for Disease Control and Prevention. Guide to Community Preventive Services. Atlanta, GA: Centres for Disease Control and Prevention, www.thecommunityguide.org/index.html
10. US Department of Health and Human Services, Office of Disease Prevention and Health Promotion. May 2010. National Action Plan to Improve Health Literacy. Washington, DC. www.health.gov/communication/HL ActionPlan
11. Godfrey MM, Nelson EC and Batalden PB. Patient Assessment of Care for Chronic Conditions. Lebanon, NH: Dartmouth-Hitchcock Medical Centre, 2001. www.clinicalmicrosystem.org
12. Crabtree BF, Miller WL, Tallia AF et al. Delivery of clinical preventive services in family medicine offices. Annals of Family Medicine 2005;3:430-35. (Pubitemid 41512660)
13. Batalden PB and Davidoff F. What is 'quality improvement' and how can it transform healthcare? Quality G Safety in Health Care 2007;16:2-3.
14. Barr VJ, Robinson S, Marin-Link B et al. The expanded chronic care model: an integration of concepts and strategies from population health promotion and the chronic care model. Hospital Quarterly 2003;7:73-82.
15. Hung DY, Rundall TG, Tallia AF, Cohen DJ, Halpin HA and Crabtree BF. Rethinking prevention in primary care: applying the chronic care model to address health risk behaviors. Milbank Quarterly 2007;85:69-91.
16. Jaber R, Braksmajer A and Trilling JS. Group visits: a qualitative review of current research. The Journal of the American Board of Family Medicine 2006;19:276-90. (Pubitemid 43832714)
17. Shank P. Patients treated together can improve together. Are shared patient visits right for your practice? MGMA Connexion 2010;10:26-9.
18. Levine MD, Ross TR, Balderson BH and Phelan EA. Implementing group medical visits for older adults at group health cooperative. Journal of the American Geriatric Society 2010;58:168-72.
19. Antonucci J. A new approach to group visits: helping high-need patients make behavioral change. Family Practice Management 2008;15:A6-8.
20. Dreffer D. Group visits hit the road. Family Practice Management 2004; 11:39-42. (Pubitemid 40186381)
21. US Department of Health and Human Services, US Department of Agriculture. Dietary Guidelines for Americans. Washington, DG US Department of Health and Human Services, www.healthierus.gov/dietaryguidelines
22. Office of Disease Prevention and Health Promotion. Physical Activity Guidelines for Americans. Rockville, MD: US Department of Health and Human Services, 2008. www.health.gov/paguidelines
23. Searight R. Realistic approaches to counselling in the office setting. American Family Physician 2009;79:27784.
24. Institute for Healthcare Improvement. Testing Changes: Plan-Do-Study-Act Cycle. Boston, MA: Institute for Healthcare Improvement. www.ihi.org/IHI/Topics/ Improvement/ImprovementMethods/HowToImprove/ testingchanges.htm
25. Nelson E, Batalden P and Godfrey M. Quality by Design: A Clinical Microsystems Approach. San Francisco: JosseyBass, 2007.