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Volumn 2, Issue 3, 2011, Pages

From telesales to tele-advisory in travel agencies: Business problems, generic design goals and requirements

Author keywords

Concatenation; Design science; Remote travel counseling; Tele advisory service; Value cocreation

Indexed keywords

CO-CREATION; CONCATENATION; DESIGN SCIENCE; REMOTE TRAVEL COUNSELING; TELE-ADVISORY SERVICE;

EID: 84859698033     PISSN: 2158656X     EISSN: 21586578     Source Type: Journal    
DOI: 10.1145/2019618.2019623     Document Type: Article
Times cited : (11)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.