Promoting Personalization in Social Care Services for Older People

Journal of Gerontological Social Work

Volumn 55, Issue 3, 2012, Pages 218-232

  Xie, Chengqiu ^a   Hughes, Jane ^a   Sutcliffe, Caroline ^a   Chester, Helen ^a   Challis, David ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

community based care; consumer directed care; integration; older people; social care

Indexed keywords

AGE; AGED; AGING; ARTICLE; CAREGIVER; COMMUNITY CARE; CONSUMER; HEALTH CARE SURVEY; HUMAN; INTEGRATED HEALTH CARE SYSTEM; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; SOCIAL WORK; UNITED KINGDOM;

AGE FACTORS; AGED; AGED, 80 AND OVER; AGING; CAREGIVERS; COMMUNITY HEALTH SERVICES; CONSUMER SATISFACTION; DELIVERY OF HEALTH CARE, INTEGRATED; GREAT BRITAIN; HEALTH CARE SURVEYS; HUMANS; PATIENT CARE TEAM; PATIENT SATISFACTION; QUESTIONNAIRES; SOCIAL WORK;

EID: 84859651584     PISSN: 01634372     EISSN: 15404048     Source Type: Journal    
DOI: 10.1080/01634372.2011.639437     Document Type: Article

References (47)

1. Abendstern, M., Hughes, J., Clarkson, P., Sutcliffe, C., Wilson, K. and Challis, D. 2010. "We need to talk": Communication between primary care trusts and other health and social care agencies following the introduction of the Single Assessment Process for older people in England. Primary Health Care Research and Development, 11: 61-71.
2. Askham, J. 2008. Health and care services for older people: Overview report on research to support the National Service Framework for Older People, London, UK: Department of Health.
3. Challis, D. 2003. "Achieving co-ordinated and integrated care among long term care services: the role of care management". In Key policy issues in long term care, Edited by: Brodsky, J., Habib, J. and Hirschfeld, M. 139-190. Geneva, Switzerland: World Health Organisation.
4. Challis, D., Brand, C., Abendstern, M., Clarkson, P., Hughes, J., O'Shea, S. and Wenborn, J. 2008. Enhancing the efficiency and effectiveness of assessment in community care, Volume I, Executive Summary, Discussion Paper M177, Manchester, UK: PSSRU, University of Manchester. Unpublished report
5. Challis, D., Hughes, J., Berzins, K., Reilly, S., Abell, J., Stewart, K. and Bowns, I. 2011. Implementation of case management in long-term conditions in England: survey and case studies. Journal of Health Services Research and Policy, 16(Suppl 1): 8-13.
6. Challis, D., Hughes, J., Sutcliffe, C. and Xie, C. 2009. "Care coordination arrangements for older people (Discussion paper M216)". Manchester, UK: PSSRU, University of Manchester. Unpublished report
7. Challis, D., Stewart, K., Donnelly, M., Weiner, K. and Hughes, J. 2006. Care management for older people: Does integration make a difference?. Journal of Interprofessional Care, 20(4): 335-348.
8. Clark, H., Gough, H. and Macfarlane, A. 2004. 'It pays dividends': Direct payments and older people, Bristol, UK: Policy Press.
9. Clarkson, P., Hughes, J., Challis, D., Thorley, L. and Kilshaw, C. 2010. Targeting, care management and preventive services for older people: The cost-effectiveness of a pilot self-assessment approach in one local authority. British Journal of Social Work, 40: 2255-2273.
10. Cm 849. 1989. Caring for people: Community care in the next decade and beyond, London, UK: Her Majesty's Stationery Office.
11. Cm 4169. 1998. Modernising social services, London, UK: The Stationery Office.
12. Cm 4818-I. 2000. The NHS plan, London, UK: The Stationery Office.
13. Cm 6499. 2005. Independence, well-being and choice: Our vision for the future of social care for adults in England, London, UK: The Stationery Office.
14. Cm 6737. 2006. Our health, our care, our say: A new direction for community services, London, UK: The Stationery Office.
15. Cm 7673. 2009. Shaping the future of care together, London, UK: Her Majesty's Government.
16. Commission for Social Care Inspection. 2006. Time to care? An overview of home care for older people in England, London, UK: Author.
17. Commission for Social Care Inspection. 2008. Cutting the cake fairly: CSCI review of eligibility criteria for social care, London, UK: Author.
18. Curry, N. 2006. Preventive social care: Is it cost effective?, London, UK: King's Fund.
19. Department of Health. 2000. Community care (direct payments) Act 1996: Policy and practice guidance, London, UK: Department of Health.
20. Department of Health. 2001. National service framework for older people, London, UK: Department of Health.
21. Department of Health. 2003. The community care (delayed discharges etc.) Act. HSC 2003/009: LAC (2003)21, London, UK: Department of Health.
22. Department of Health. 2005. The national service framework for long-term conditions, London, UK: Department of Health.
23. Department of Health. 2007. Putting people first: a shared vision and commitment to the transformation of adult social care, London, UK: Department of Health.
24. Department of Health. 2008. Transforming social care. LAC (DH) (2008) 1, London, UK: Department of Health.
25. Department of Health. 2010. A vision for adult social care: capable communities and active citizens, London, UK: Department of Health.
26. Glendinning, C., Challis, D., Fernandez, J., Jacobs, S., Jones, K., Knapp, M. and Wilberforce, M. 2008. Evaluation of the individual budgets pilot programme: Final report, York, UK: Social Policy Research Unit, University of York.
27. Glendinning, C., Clarke, S., Hare, P., Maddison, J. and Newbronner, L. 2008. Progress and problems in developing outcomes-focused social care services for older people in England. Health and Social Care in the Community, 16(1): 54-63.
28. Griffiths, P., Ullman, R. and Harris, R. 2005. "Self assessment of health and social care needs by older people: A multi-method systematic review of practices, accuracy, effectiveness and experience". London, UK: National Co-ordinating Centre for NHS Service Delivery and Organisation.
29. Jacobs, S., Xie, C., Reilly, S., Hughes, J. and Challis, D. 2009. Modernising social care services for older people: Scoping the United Kingdom evidence base. Ageing and Society, 29(4): 497-538.
30. Kodner, D. (2003). Consumer-directed services: Lessons and implications for integrated systems of care. International Journal of Integrated Care, 3, e12. http://www.ijic.org/index.php/ijic/article/view/80/160
31. Kraan, R.J., Baldock, J., Davies, B., Evers, A., Johansson, L., Knapen, M. and Tunissen, C., eds. 1991. Care for the elderly: Significant innovations in three European countries, Boulder, CO: Campus/Westview.
32. Leadbeater, C. 2004. Personalisation through participation: A new script for public services, London, UK: Demos.
33. Lehning, A. J. and Austin, M. J. 2010. Tong-term care in the United States: Policy themes and promising practices. Journal of Gerontological Social Work, 53(1): 43-63.
34. Lundsgaard, J. 2006. Choice and long-term care in OECD countries: Care outcomes, employment and fiscal sustainability. European Societies, 8(3): 361-383.
35. Office of the Deputy Prime Minister. 2006. Making life better for older people: An economic case for preventative services and activities, Wetherby, UK: Author.
36. Personal Social Services Research Unit. 2007a. Direct payments: A national survey of direct payments policy and practice, London, UK: Direct Payments Survey Collaborating Organisations.
37. Personal Social Services Research Unit. 2007b. Schemes providing support to people using direct payments: A UK survey, London, UK: Direct Payments Survey Collaborating Organisations.
38. Personal Social Services Research Unit. 2010. National evaluation of partnerships for older people projects: Final report, London, UK: Department of Health.
39. Riddell, S., Pearson, C., Jolly, D., Barnes, C., Priestley, M. and Mercer, G. 2005. The development of direct payments in the UK: Implications for social justice. Social Policy and Society, 4(1): 75-85.
40. Roe, B. 2005. "Service development and evaluation". In Intermediate and continuing care, Edited by: Roe, B. and Beech, R. 61-77. Malden, MA: Blackwell.
41. Rummery, K. 2009. Healthy partnerships, healthy citizens? An international review of partnerships in health and social care and patient/user outcomes. Social Science & Medicine, 69: 1797-1804.
42. Sinclair, I., Gibbs, I. and Hicks, L. 2000. The management and effectiveness of the home care service, York, UK: Social Work Research & Development Unit.
43. Sutcliffe, C., Hughes, J., Chester, H., Xie, C. and Challis, D. 2010. Changing patterns of care coordination within old age services in England. Care Management Journals, 11(3): 157-65.
44. The Information Centre. (2007). Community care statistics 2006: Home care services for adults, England. London, UK: Author. http://www.ic.nhs.uk/webfiles/publications/ccs06homehelp1/HH1%20Pub.pdf
45. Wanless, D., Forder, J., Fernàndez, J., Poole, T., Beesley, L., Henwood, M. and Moscone, F. 2006. Securing good care for older people: Taking a long-term view, London, UK: King's Fund.
46. Weiner, K., Stewart, K., Hughes, J., Challis, D. and Darton, R. 2002. Care management arrangements for older people in England: Key areas of variation in a national study. Ageing and Society, 22(4): 419-439.
47. Wells, Y., Swerissen, H. and Kendig, H. 1999. Client outcomes in case managed care: Who benefits most?. Australasian Journal on Ageing, 18(2): 79-85.