An Exploratory Study of Health Professionals' Attitudes about Robotic Telepresence Technology

Journal of Technology in Human Services

Volumn 29, Issue 4, 2011, Pages 263-283

  Kristoffersson, Annica ^a   Coradeschi, Silvia ^a   Loutfi, Amy ^a   Severinson Eklundh, Kerstin ^b  

^a ÖREBRO UNIVERSITY   (Sweden)

^b ROYAL INSTITUTE OF TECHNOLOGY   (Sweden)

Author keywords

evaluation; human robot interaction; organizational perspective

Indexed keywords

EID: 84859363579     PISSN: 15228835     EISSN: 15228991     Source Type: Journal    
DOI: 10.1080/15228835.2011.639509     Document Type: Article

References (29)

1. Barkhi, R., Jacob, V., & Pirkhul, H. (1999). An experimental analysis of face to face versus computer mediated communication channels. Group Decision and Negotiation, 8, 325-347.
2. Beer, J., & Takayama, L. (2011). Mobile remote presence systems for older adults: Acceptance, benefits and concerns. Proceedings from HRI 2011, 19-26. Retrieved fromhttp://www.willowgarage.com/sites/default/files/Takayama.OlderAdultsTexai_HRI2011_prepress.pdf
3. Bjørn, P., & Balka, E. (2007). Health care categories have politics too: Unpacking the managerial agendas of electronic triage systems. Proceedings from ECSW 2007, 371-390. Retrieved fromhttp://www.springerlink.com/content/K2204hh1u4rpn6q4/
4. Bos, N., Olson, J., Gergle, D., Olson, G., & Wright, Z. (2002). Effects of four computer-mediated communications channels on trust development. Proceedings from CHI 2002, 135-140. Retrieved fromhttp://dl.acm.org/citation.cfm?id=503401
5. Broadbent, E., Tamagawa, R., Patience, A., Knock, A. B., Kerse, N., Day, K., & MacDonald, B. A. (2011, July 21). Attitudes towards health-care robots in a retirement village. Australasian Journal of Ageing. Retrieved fromhttp://onlinelibrary.wiley.com/doi/10.1111/j.1741-6612.2011.00551.x/pdf
6. Chatley, A., Dautenhahn, K., Walters, M., Syrdal, D., & Christianson, B. (2010). Theatre as a discussion tool in human-robot interaction experiments. Proceedings from Advances in Computer-Human Interactions 2010, 73-78. doi:DOI: 10.1109/ACHI.2010.17
7. Chiu, T., & Eysenbach, G. (2010). Stages of use: Consideration, initiation, utilization, and outcomes of an internet-mediated intervention. BMC Medical Informatics and Decision Making, 10 (73). Retrieved fromhttp://www.biomedcentral.com/content/pdf/1472-6947-10-73.pdf
8. Cohen-Mansfield, J., & Biddison, J. (2007). The scope and future trends of gerontechnology: Consumers' opinions and literature survey. Journal of Technology in Human Services, 25, 1-19.
9. Cortellessa, G., Koch Svedberg, G., Loutfi, A., Pecora, F., Scopelliti, M., & Tiberio, L. (2008). A cross-cultural evaluation of domestic assistive robots. Proceedings from AAAI Fall Symposium on AI and Eldercare. Retrieved fromhttp://aass.oru.se/~fpa/papers/cortellessa-et-al-AAAI-FSS-2008.pdf
10. Grudin, J. (1988). Why CSCW applications fail: Problems in the design and evaluation of organizational interfaces. Proceedings from CSCW 1988, 85-93. Retrieved fromhttp://social.cs.uiuc.edu/class/cs598kgk-04/papers/p85-grudin.pdf
11. Harper, R. (2009). From tele presence to human absence-The pragmatic construction of the human in communications systems research. Proceedings from 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology, 73-82. Retrieved fromhttp://dl.acm.org/citation.cfm?id=1671020
12. Hello Pat [Video file]. Available fromhttp://www.oru.se/ExCITE/Part-3/Demos/
13. Kirk, D., Sellen, A., & Cao, X. (2010). Home video communication: Mediating 'closeness'. Proceedings from CSCW 2010. Retrieved fromhttp://dl.acm.org/citation.cfm?id=1718945
14. Kristoffersson, A., Coradeschi, S., Severinson-Eklundh, K., & Loutfi, A. (2011). Sense of presence in a robotic telepresence domain. Proceedings from HCI International 2011 HCI (6)'11, 479-487. Retrieved fromhttp://aass.oru.se/~akn/Documents/67660479[1].pdf
15. Lee, M., & Takayama, L. (2011). "Now, I have a body": Uses and social norms for mobile remote presence in the workplace. Proceedings from CHI 2011, 33-42. Retrieved fromhttp://www.willowgarage.com/sites/default/files/Takayama.TexaiUsesNorms_CHI2011_prepress_1.pdf
16. Michaud, F., Boissy, P., Labonté, D., Corriveau, H., Grant, A., Lauria, M., Royer, M.-P. (2007). Telepresence robot for home care assistance. Proceedings from AAAI Spring Symposium on Multidisciplinary Collaboration for Socially Assistive Robotics. Retrieved fromhttp://www.aaai.org/Papers/Symposia/Spring/2007/SS-07-07/SS07-07-012.pdf
17. Mutlu, B., & Forlizzi, J. (2008). Robots in organizations: The role of workflow, social, and environmental factors in human-robot interaction. Proceedings from HRI 2008, 287-294. Retrieved fromhttp://pages.cs.wisc.edu/~bilge/wp-content/pubs/Mutlu_HRI08.pdf
18. O'Hara, K., Black, A., & Lipson, M. (2006). Everyday practices with mobile video telephony. Proceedings from CHI 2006, 871-880. Retrieved fromhttp://dl.acm.org/citation.cfm?id=1124900
19. Orlikowski, W. (2000). Using technology and constituting structures: A practice lens for studying technology in organizations. Organization Science, 11, 404-428.
20. Paré, G., Sicotte, C., Moreault, M.-P., Poba-Nzaou, P., Nahas, G., & Templier, M. (2011). Mobile computing and the quality of home care nursing practises. Journal of Telemedicine and Telecare, 17, 313-317.
21. Pfortmiller, D., Mustain, J., Lowry, L., & Wilhoit, K. (2011). Preparing for organizational change. Computers, Informatics, Nursing, 29, 230-236.
22. Sellen, A. (1995). Remote conversations: The effects of mediating talk with technology. Human-Computer Interaction, 10, 401-444.
23. Statistics Sweden. (2011). Use of computers and the internet by private persons in 2010, ISSN:1654-7624. Retrieved fromhttp://www.scb.se/Pages/PublishingCalendarViewInfo_259924.aspx?PublObjId=12246
24. Tsui, K., Desai, M., Yanco, H., & Uhlik, C. (2011). Exploring use cases for telepresence robots. Proceedings from HRI 2011, 19-26. Retrieved fromhttp://robotics.cs.uml.edu/fileadmin/content/publications/2011/tsui-et-al-telepresence-HRI11.pdf
25. United Nations. (2006). World population prospects: The 2006 revision-comprehensive tables. New York, NY. ISBN: 9789211514292.
26. UnitedHealthcare. (2011). Bringing caregiving into the 21st century. Retrieved fromhttp://www.caregiving.org/data/FINAL_eConnected_Family_Caregiver_Study_Jan%202011.pdf
27. Walters, M. L., Lohse, M., Hanheide, M., Wrede, B., Syrdal, D. S., Koay, K. L., Severinson-Eklundh, K. (in press). Evaluating the robot personality and verbal behaviour of domestic robots using video-based studies. Advanced Robotics.
28. Woods, S., Walters, M., Koay, K., & Dautenhahn, K. (2006). Methodological issues in HRI: A comparison of live and video-based methods in robot to human approach direction trials. Proceedings from RO-MAN 2006, 6-8. Retrieved fromhttp://homepages.feis.herts.ac.uk/~comqkd/RO-MAN06-Woods.pdf
29. Ylirisku, S., & Buur, J. (2007). Designing with video. London, England: Springer.