Posting, quoting, and replying: A comparison of methodological approaches to measure communication ties in web forums

Quality and Quantity

Volumn 46, Issue 3, 2012, Pages 829-854

  Petrovčič, Andraž ^a   Vehovar, Vasja ^a   Žiberna, Aleš ^a  

^a UNIVERSITY OF LJUBLJANA   (Slovenia)

Author keywords

Communication ties; Measuring social networks; Online community; Quotation network; Reply to network; Web forum

Indexed keywords

EID: 84858438968     PISSN: 00335177     EISSN: 15737845     Source Type: Journal    
DOI: 10.1007/s11135-011-9427-z     Document Type: Article

References (43)

1. Adamic, L. A., Glance, N.: The political blogosphere and the 2004 U. S. election: divided they blog. In: Proceedings of the 3rd International Workshop on Link Discovery, pp. 36-43. ACM, New York (2005).
2. Adamic, L. A., Zhang, J., Bakshy, E., Ackerman, M. S.: Knowledge sharing and Yahoo answers: everyone knows something. In: Proceedings of the 17th International Conference on World Wide Web, pp. 665-674. ACM, New York (2008).
3. Arguello, J., Butler, B. S., Joyce, E., Kraut, R., Ling, K. S., Rosé, C., Wang, X.: Talk to me: foundations for successful individual-group interactions in online communities. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2006, pp. 959-968. ACM, New York (2006).
4. Barcellini, F., Détienne, F., Burkhardt, J.-M., Sack, W.: Thematic coherence and quotation practices in OSS design-oriented online discussions. In: Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, pp. 177-186. ACM, New York (2005).
5. Baym N. K.: Tune in, Log on: Soaps, Fandom, and Online Community. Sage, Thousand Oaks (2000).
6. Borgatti S. P., Everett M. G.: Models of core/periphery structures. Soc. Netw. 21, 375-395 (1999).
7. Borgatti S. P., Mehra A., Brass D. J., Labianca G.: Network analysis in the social sciences. Science 323, 892-895 (2009).
8. Brewer D. D.: Forgetting in the recall-based elicitation of personal and social networks. Soc. Netw. 22, 29-43 (2000).
9. Donath, J., Karahalios, K., Viegas, F.: Visualizing conversation. J. Comput. Mediat. Commun. 4. http://jcmc. indiana. edu/vol4/issue4/donath. html (1999). Accessed 25 May 2010.
10. Duck S.: Human Relationships. 3rd edn. Sage, Thousand Oaks (1998).
11. Dutton W. H., Helsper E. J., Gerber M. M.: The Internet in Britain 2009. Oxford Internet Institute, Oxford (2009).
12. Eklundh, K. S., Rodriguez, H.: Coherence and interactivity in text-based group discussions around web documents. In: Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04), p. 40108c. HICSS, Waikoloa (2004).
13. Fisher, D., Smith, M. A., Welser, H. T.: You are who you talk to: detecting roles in Usenet newsgroups. In: Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), p. 59b. HICSS, Waikoloa (2006).
14. Garton, L., Haythornthwaite, C., Wellman, B.: Studying online social networks. J. Comput. Mediat. Commun. 3. http://jcmc. indiana. edu/vol3/issue1/garton. html (1997). Accessed 21 March 2010.
15. Gilbert, E., Karahalios, K.: Predicting tie strength with social media. In: Proceedings of the 27th International Conference on Human Factors in Computing Systems, pp. 211-220. ACM, New York (2009).
16. Gleave, E., Welser, H. T., Lento, T. M., Smith, M. A.: A conceptual and operational definition of 'social role' in online community. In: Proceedings of the 42nd Annual Hawaii International Conference on System Sciences (HICSS'09), pp. 1-11. HICSS, Waikoloa (2009).
17. Gómez, V., Kaltenbrunner, A., López, V.: Statistical analysis of the social network and discussion threads in Slashdot. In: Proceedings of the 17th International Conference on World Wide Web, pp. 645-654. ACM, New York (2008).
18. Gruzd, A.: Name networks: a content-based method for automated discovery of social networks to study collaborative learning. In: Proceedings of the Annual Conference of Association for Library and Information Science Education (ALISE), Denver, CO, January 20-23, 2009. http://anatoliygruzd. com/pub/Gruzd_ALISE09_FullPaper. pdf (2009). Accessed 19 March 2010.
19. Haythornthwaite C.: Social network analysis: an approach and set of techniques for the study of information exchange. Libr. Inf. Sci. Res. 18, 323-342 (1996).
20. Herring, S.: Interactional coherence in CMC. J. Comput. Mediat. Commun. 4. http://jcmc. indiana. edu/vol4/issue4/herring. html (1999). Accessed 22 September 2009.
21. Himelboim I., Gleave E., Smith M. A.: Discussion catalysts in online political discussions: content importers and conversation starters. J. Comput. Mediat. Commun. 14, 771-789 (2009).
22. Hlebec V., Lozar Manfreda K., Vehovar V.: The social support networks of internet users. New Media Soc. 8, 9-32 (2006).
23. Honeycutt, C., Herring, S.: Beyond microblogging: conversation and collaboration in Twitter. In: Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS-42). IEEE Press, Los Alamitos (2009).
24. Horrigan, J. B.: A typology of information and communication technology users. PEW Internet & American Life Project, Washington, DC. http://www. pewinternet. org/~/media//Files/Reports/2007/PIP_ICT_Typology. pdf. pdf (2007). Accessed 22 April 2010.
25. Howison, J., Inoue, K., Crowston, K.: Social dynamics of free and open source team communications. In: Proceedings of the IFIP 2nd International Conference on Open Source Software. IFIP, Lake Como. http://floss. syr. edu/publications/howison_dynamic_sna_intoss_ifip_short. pdf (2006). Accessed 23 May 2007.
26. Joyce E., Kraut R. E.: Predicting continued participation in newsgroups. J. Comput. Mediat. Commun. 11, 723-747 (2006).
27. Leskovec, J., Horwitz, E.: Planetary-scale views on a large instant-messaging network. In: Proceeding of the 17th International Conference on World Wide Web, pp. 915-924. ACM, New York (2008).
28. Lewis K., Kaufman J., Gonzalez M., Wimmer A., Christakis N.: Tastes, ties, and time: a new social network dataset using Facebook. com. Soc. Netw. 30, 330-342 (2008).
29. Lieberman M. A., Goldstein B. A.: Self-help on-line: an outcome evaluation of breast cancer bulletin boards. J. Health Psychol. 10, 855-862 (2005).
30. Muncer S., Loader B., Burrows R., Pleace N., Nettleton S.: Form and structure of newsgroups giving social support: a network approach. CyberPsychol. Behav. 3, 1017-1029 (2000).
31. Newman M. E. J.: Scientific collaboration networks: II. Shortest paths, weighted networks, and centrality. Phys. Rev. E 64(1), 016132 (2001).
32. Petroczi A., Nepusz T., Bazsó F.: Measuring tie-strength in virtual social networks. Connections 27, 49-57 (2006).
33. Pustejovsky J. E., Spillane J. P.: Question-order effects in social network name generators. Soc. Netw. 31, 221-229 (2009).
34. Sack W.: Conversation map: an interface for very-large-scale conversations. J. Manag. Inf. Syst. 17, 73-92 (2000).
35. Shi, X., Zhu, J., Cai, R., Zhang, L.: User grouping behaviour in online forums. In: Proceedings of the 15th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD'09), pp. 777-786. ACM, New York (2009).
36. Turner, T., Smith, M. A., Fisher, D., Welser, H.: Picturing Usenet: mapping computer-mediated collective action. J. Comput. Mediat. Commun. 10. http://jcmc. indiana. edu/vol10/issue4/turner. html (2005). Accessed 12 March 2010.
37. Vehovar V., Lozar Manfreda K., Koren G., Hlebec V.: Measuring ego-centered social networks on the web: questionnaire design issues. Soc. Netw. 30, 213-222 (2008).
38. Vehovar V., Petrovčič A., Petrič G.: Prihod mobilnega telefona in analiza družbenih rab v Sloveniji. [Introduction of mobile phone and analysis of social uses in Slovenia]. In: Luthar, B., Oblak-Črnič, T. (eds) Mobilni telefon in transformacija vsakdana, pp. 177-208. Fakulteta za družbene vede, Ljubljana (2009).
39. Welling L., Thompson L.: PHP and MySQL Web Development. Sage, Thousand Oaks (2003).
40. Welser, H. T., Gleave, E., Barash, V., Smith, M., Meckes, J.: Whither the experts? Social affordances and the cultivation of experts in community Q&A systems. In: Proceedings of the 4th ACM International Conference on Communities and Technologies, pp. 450-455. ACM, New York (2009).
41. Whittaker, S., Terveen, L., Hill, W., Cherny, L.: The dynamics of mass interaction. In: Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), pp. 257-264. ACM, New York (1998).
42. Xin, C., Glass, G., Feenberg, A., Liu, H., Gou, X.: Paper presented at the 13th UNESCO-APEID International Conference on Education and World Bank-KERIS High Level Seminar on ICT in Education, Hangzhou, China, 15-17 November. http://www. unescobkk. org/fileadmin/user_upload/apeid/Conference/13th_Conference/Papers/ (2009). Accessed 23 March 2010.
43. Zhongbao K., Changshui Z.: Reply networks on a bulletin board system. Phys. Rev. E 67, 0361171-0361176 (2003).