Customer-facing supply chain practices - The impact of demand and distribution management on supply chain success

Journal of Operations Management

Volumn 30, Issue 4, 2012, Pages 269-281

  Rexhausen, Daniel ^a   Pibernik, Richard ^b,c   Kaiser, Gernot ^d  

^a EBS BUSINESS SCHOOL   (Germany)

^b UNIVERSITY OF WÜRZBURG   (Germany)

^c Zaragoza Logistics Center   (Spain)

^d DARMSTADT UNIVERSITY OF TECHNOLOGY   (Germany)

Author keywords

Demand management; Distribution management; Supply chain management practices; Supply chain performance; Survey research

Indexed keywords

CHAIN MANAGEMENT; CUSTOMER INTERFACES; DISTRIBUTION MANAGEMENT; EFFECTIVE DISTRIBUTION; IN-DEPTH INTERVIEWS; NEW DIMENSIONS; RELATIVE IMPACT; STRUCTURAL EQUATION MODELING TECHNIQUES; SUPPLY CHAIN PERFORMANCE; SUPPLY CHAIN PRACTICES; SURVEY RESEARCH;

CUSTOMER SATISFACTION; ELECTRIC LOAD MANAGEMENT; FACINGS; INDUSTRY; SALES; SUPPLY CHAIN MANAGEMENT; SURVEYS;

MANAGEMENT;

EID: 84858143573     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2012.02.001     Document Type: Article

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