Assessing transparency in government: Rhetoric, reality and desire

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2012, Pages 2451-2461

  Cucciniello, Maria ^a   Nasi, Greta ^b   Valotti, Giovanni ^b  

^a SDA   (Italy)

^b BOCCONI UNIVERSITY   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

PUBLIC ADMINISTRATION;

EXTERNAL STAKEHOLDERS; GENERAL PUBLICS; GOVERNMENT IS; GOVERNMENT PERFORMANCE; GOVERNMENT WEBSITES; POLICY MAKERS; POLITICAL MARKETS;

TRANSPARENCY;

EID: 84857963768     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2012.123     Document Type: Conference Paper

References (60)

1. Armstrong, E. (2005). 'Integrity, Transparency and Accountability in Public Administration:Recent Trends, Regional and International Developments and Emerging Issues'. Retrieved January 21st 2011, from http://unpan1.un.org/ intradoc/groups/public/documents/un/unpan020955.pdf
2. Bellver, A., Kaufmann, D. (2005). 'Trasparenting Transparency - Initial Empirics and Policy Applications', World Bank working paper, Retrieved January 2011, from http://siteresources.worldbank.org/INTEAPREGTO PRURDEV/Resources/ 573691-1175901454225/seminar1-background-reading.pdf
3. Berntzen, L. (2006). e-Transparency: The Use of Information Technology to Increase Government Transparency. In: EGOV 2006 Comm. Proc., Trauner Verlag
4. Bhatnagar, S. (2003), 'Transparency and Corruption: Does E-Government Help?', Paper prepared for the compilation of CHRI 2003
5. Birkinshaw. P. J. (2006). 'Freedom of Information and Openness: Fundamental Human Rights', Administrative Law Review, 58(1), 177-218.
6. Bryman A. (2008), Social Research Methods, Oxford: Paperback
7. Cyberspace Public Research Group (2001) 'Web attribute evaluation system (WAES)', Retrieved January 2011, from http://www.cyprg.arizona.edu.
8. Davenport, T.D. (1993), Process Innovation: Reengineering Work through Information Technology, Boston: Harvard Business School Press
9. De Leon, L. (1998). 'Accountability in a 'reinvented' government', Public Administration ;76:539-58.
10. Demchak, Chris C., Christian Friis, and Todd M. La Porte (2000) 'Democracy and Bureaucracy in the Age of the Web: Empirical Findings and Theoretical Speculations', presented at the International Political Science Association meetings, Québec City, Québec, August 5, 2000.
11. Gant, D.B., Gant, J.P. (2002), 'Enhancing EService Delivery'. E-Government Series, State Web Portals: Delivering and Financing E-Service, Pricewaterhouse Coopers Endowment.
12. Glassey O., Glassey, O.F. (2004). 'A Proximity Indicator for e-Government: The Smallest Number of Clicks', Journal of e-Government 1(4). 5-20
13. Heald, D. (2006), 'Varieties of Transparency', in C. Hood and D. Heald (eds.), Transparency. The Key to Better Governance Oxford, UK: The British Academy by Oxford University Press.
14. Hood, C., and Heald, D. (eds.) (2006) Transparency. The Key to Better Governance, Proceedings of the British Academy, 135 (pp 25-43)
15. Huberman, B., Pirolli, P., Pitkow, J., Lukose, R. (1998) 'Strong regularities in World Wide Web surfing', Science, 280 (95-97).
16. ICHRP. (2010). Integrating Human Rights in the Anti-Corruption Agenda: Challenges, Possibilities and Opportunities. Geneva, Switzerland: International Council on Human Rights Policy.
17. Islam, R (2003), 'Do more transparent Governments govern better?', Policy Research Working Paper 3077, World Bank.
18. Kalbach, J. (2002) The Myth of "Seven, Plus or Minus 2". Dr. Dobb's Web Review, January 14 http://www.ddj.com/documents/s=4058/nam1012431804/
19. Kaufman, D. (2005) 'Special Report, Transparency Matters: The 'Second Generation' of Institutional Reform', The World Bank
20. Kolstad, I., & Wiig, A. (2009). 'Is Transparency the Key to Reducing Corruption in Resuorce-Rich Countries?' World Development, 37 (3), 521-532.
21. Koppell, J. (2005), 'Pathologies of Accountability: ICANN and the Challenge of Multiple Accountabilities Disorder', Public Administration Review, Vol. 65, (1), 94-108.
22. La Porte, T.M., Demchak C.C. & De Jong M. (2002), 'Democracy and Bureaucracy in the Age of the Web. Empirical Findings and Theoretical Speculations', Administration & Society, Vol. 34, (4), 411-46.
23. Letourneau, C. (2009). Starling Access Services, http://www.starlingweb. com/webac.htm, accessed on October 10th, 2010.
24. Liu, Y., Shrum, L.J. (2002). 'What is interactivity and is it always such a good thing? Implication of definition, person, and situation for the influence of interactivity on advertising effectiveness', Journal of advertising, 31(4), 53-64.
25. Lo Schiavo L., 2000, 'Quality standards in the public sector: differences between Italy and the UK in the citizen's charter initiative'. Public Administration 78(3), 679-98.
26. Margetts, H, (2006), 'Transparency and Digital Government', in C. Hood and D. Heald (eds.), Transparency. The Key to Better Governance. Oxford, UK: The British Academy by Oxford University Press.
27. Mele, V., Forghieri, C. (2002). 'The Modena ENetwork for Strengthening Local Governance and Citizen Participation', in Bovaird T., Löffler E., Parrado-Dìez S.(eds) Developing Local Governance Networks in Europe. Nomos Verlagsgesellschaft
28. Milic-Frayling, N., Jones, R., Rodden, K., Smyth, G., Blackwell, A. & Sommerer, R. (2004) Smartback; Supporting Users in Back Navigation. Proceedings of the 13th International Conference on World Wide Web, New York, May 17-22, 2004, 63-71. New York: ACM Press.
29. Moyniham, D.P., & Hawes, D.P. (2010). The organizational environment and performance information use. Paper presented at the European Group of Public Administration meeting in Toulouse, France, Sept 8-11, 2010.
30. Mulgan R. (2000). 'Accountability': an everexpanding concept? Public Administration, 78(3), 555-73.
31. Nasi, G. (2008) Innovazione e cambiamento nelle aziende del settore pubblico, Innovation and change in public agencies, Milano: Egea.
32. Ndou, V (2004). E - Government For Developing Countries: Opportunities And Challenges, The Electronic Journal on Information Systems in Developing Countries, 18 (1), 1-24
33. Norris P. (2004). Deepening democracy via egovernance. Draft chapter for the UN World Public Sector Report Harvard University; pp. 1-37.
34. OECD (2005), Modernising Government: The Way Forward, OECD, Paris
35. O'Neill, O. (2006). 'Transparency and the ethics of communication', Transparency: The Key to Better Governance? pp. 75-90 at p. 13.
36. Orren G. (1997), Fall from Grace: The public's loss of faith in government. In: J.S. Nye, Jr., P.D. Zelikow and D.C. King (Editors), Why People Don't Trust Government, Harvard University Press, Cambridge, MA (1997), pp. 77-107.
37. Osborne, D. (2004). 'Transparency and Accountability Reconsidered'. Journal of Financial Crime, 11 (3), 292-300.
38. Otenyo, E. E. & Lind, N. S. (2004). 'Faces and phases of transparency reform in local government'. International Journal of Public Administration, 27(5), 287-307.
39. Pina, V., L. Torres & B. Acerete (2007). 'Are ICTs Promoting Government Accountability? A Comparative Analysis of E-Governance Developments in 19 OECD Countries', Critical Perspectives on Accounting, Vol. 18, No. 5, pp. 583-602.
40. Pina, V., L. Torres and S. Royo (2007a), 'Are ICTs Improving Transparency and Accountability in the EU Regional and Local Governments? An Empirical Study', Public Administration, Vol. 85, No. 2, pp. 449-72.
41. Pina, V., Torres, L., Royo, S. (2010) 'Is egovernment leading to more accountable and transparent Local Governments? An overall view', Financial Accountability and Management 26(1), 3-20
42. Piotrowsky, S.J. & Van Ryzin, G.G. (2007). 'Citizen Attitudes Toward Transparency in Local Government'. The American Review of Public Administration, 37(3):306-323.
43. Porter, M. E. (2008) On Competition, Updated and Expanded Edition. Boston: Harvard Business School Press
44. Prins, C., 'Electronic government. Variations on a concept' in J. E. J. (ed.) Designing E-government. Kluwer Law International, Netherlands, 2001, pp. 1-5.
45. Putnam R.D. (2000), Bowling alone: the collapse and revival of american community, New York: Simon & Schuster
46. Putnam R.D., Leonardi, R., Nannetti, R. (1993), Making Democracy Work: Civic Traditions in Modern Italy, Princeton University Press, Princeton
47. Reichard, C. (1998), 'The Impact of Performance Management on Transparency and Accountability in the Public Sector'. In Hondeghem A. (ed.) Ethics and Accountability in a Context of Governance and New Public Management. Amsterdam: IOS Press.
48. Relly, J. E., Sabharwal, M. (2009). 'Perceptions of transparency of government policymaking: A cross-national study'. Government Information Quarterly, 26, 148-157.
49. Ritchie, J., Lewis. J. (eds.) (2003) Qualitative Research Practice: A Guide for Social. Science Students and Researchers. Sage Publications, London
50. Roberts, A. (2006) Blacked out: Government secrecy in the information age, Cambridge University Press, New York
51. Romzek B, Dubnick M. (1994) 'Issues of accountability in flexible personnel systems'. In: Ingraham P, Romzek B. (eds). New paradigms for government. San Francisco: Jossey-Bass.
52. Stevens, J. M., McGowan, R. P. (1985). Information systems and public management. New York, NY, CBS Educational and Professional Publishing.
53. Stiglitz, J. E. (1999). 'On Liberty, the Right to Know, and Public Discourse:The Role of Transparency in Public Life'. Oxford Amnesty Lecture. Oxford.
54. Stodolsky, D. S. (2002). 'Scientific publication needs a peer consensus'. Psychology, 13(2).
55. Torres L. (2004). 'Trajectories in the Modernisation of Public Administration in European Continental Countries'. Australian Journal of Public Administration, 63, 3, 99-112 .
56. United Nations (2005). Global E-government Readiness Report 2005. From E-government to Einclusion. New York: United Nations .
57. Vintar, M. (1999). Effective Approaches to Reform of the government/citizen relationship. Openness and Transparency in Governance: Challenges and Opportunities. Proceedings of the second NISPAcee Civil Service Forum held in Maastricht, The Netherlands October 28-29, 110-118.
58. Vishwanath T., Kaufmann, D. (2003). 'Towards Transparency in Finance and Governance', Finance 0308009, EconWPA
59. West D., (2004) 'E-government and the transformation of service delivery and citizen attitudes', Public Administration Review 64(1).
60. Zeldman, J. (2001) Taking Your Talent to the Web: A Guide for the Transitioning Designer. Indianapolis, Indiana