Relationship of Actual Response Time to Call Lights and Patient Satisfaction at 4 US Hospitals

Journal of Nursing Care Quality

Volumn 27, Issue 2, 2012, Pages E1-E8

  Tzeng, Huey Ming ^a   Ronis, David L ^b   Yin, Chang Yi ^c  

^a Department of Nursing ^*  (United States)

^b UNIVERSITY OF MICHIGAN FLINT   (United States)

^c Chinese Culture University   (United States)

Author keywords

Consumer satisfaction; Hospital; Patient; Patient safety; Quality of health care

Indexed keywords

ARTICLE; HOSPITAL MANAGEMENT; HUMAN; NURSING CARE; NURSING EVALUATION RESEARCH; NURSING METHODOLOGY RESEARCH; PATIENT SATISFACTION; STATISTICS; TIME; UNITED STATES;

HOSPITAL COMMUNICATION SYSTEMS; HUMANS; MIDWESTERN UNITED STATES; NURSING CARE; NURSING EVALUATION RESEARCH; NURSING METHODOLOGY RESEARCH; PATIENT SATISFACTION; TIME FACTORS;

EID: 84857920983     PISSN: 10573631     EISSN: 15505065     Source Type: Journal    
DOI: 10.1097/NCQ.0b013e31823e827a     Document Type: Article

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