Are we getting the right people for the job? a study of english language recruitment assessment practices in the business processing outsourcing sector: India and the Philippines

Journal of Business Communication

Volumn 49, Issue 2, 2012, Pages 107-127

  Lockwood, Jane ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

business English as a lingua franca; business processing outsourcing (BPO); English language assessment

Indexed keywords

EID: 84857859133     PISSN: 00219436     EISSN: 15524582     Source Type: Journal    
DOI: 10.1177/0021943612436975     Document Type: Article

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