Anatomy of crisis management: Lessons from the infamous Toyota Case

European Business Review

Volumn 24, Issue 2, 2012, Pages 151-168

  Heller, Victor L ^a   Darling, John R ^a  

^a UNIVERSITY OF TEXAS AT SAN ANTONIO   (United States)

Author keywords

Acute; Chronic; Crisis management; Crisis states; Operations management; Preliminary; Resolution; Toyota; World class manufacturing

Indexed keywords

EID: 84857762043     PISSN: 0955534X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09555341211204017     Document Type: Article

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