Collaborating to improve ERP usability

ICEIS 2004 - Proceedings of the Sixth International Conference on Enterprise Information Systems

Volumn , Issue , 2004, Pages 164-168

  Babaian, Tamara ^a   Lucas, Wendy ^a   Topi, Heikki ^a  

^a BENTLEY COLLEGE   (United States)

Author keywords

Collaboration theory; Collaborative user interfaces; Enterprise systems; ERP; Usability

Indexed keywords

COMPUTATIONAL COMPLEXITY; COMPUTER SOFTWARE; COMPUTER SYSTEMS; NAVIGATION; SOCIETIES AND INSTITUTIONS; USER INTERFACES;

COMPUTER-SUPPORTED COOPERATIVE WORK (CSCW); INTEGRATED FUNCTIONALITY;

ENTERPRISE RESOURCE PLANNING;

EID: 8444247898     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (16)

1. Babaian, T., Grosz, B. J., & Shieber, S. M., 2002. A writer's collaborative assistant. In Y. Gil & D. B. Leake (Eds.), Proceedings of the 2002 International Conference on Intelligent User Interfaces (IUI-02) (pp.7-14). New York: ACM Press.
2. Bratman, M. E., 1992. Shared cooperative activity. The Philosophical Review, 101(2), 327-341.
3. Chew, J,. Orlov, L, & Herbert, L. (2003). App User Interfaces Still Need Work, a technology brief from Forrester Research. Accessed on 1/26/2004 at http://www.forrester.com/ER/Research/Brief/Excerpt/0,1317,16184,00.html.
4. Cooper, A., 1995. About Face: The Essentials of User Interface Design (First ed.): IDG Books Worldwide, Inc.
5. Esteves, J. & Pastor, J., 2001. Enterprise Resource Planning Systems Research: An Annotated Bibliography. Communications of the AIS, 7(8).
6. Gilbert, A., 2003. Business apps get bad marks in usability, CNET News.com. Accessed at http://news.com.com/2100-1017-980648.html on 2/12/2003.
7. Grosz, B. J., 1996. Collaborative systems. AI Magazine, 17(2), 67-85.
8. Grosz, B. J. & Kraus, S., 1996. Collaborative Plans for Complex Group Action. Artificial Intelligence, 86(2), 269-357.
9. Jacko, J. A., & Sears, A. (Eds.), 2003. The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications. Mahwah, new Jersey, London: Lawrence Erlbaum Associates.
10. John, B. E., 1996. Evaluating usability evaluation techniques. ACM Computing Surveys, 28(4es), 139.
11. Kleiner, B. M., Bishu, R. R., Drury, C. G., Madhu, N., Getty, R., & Muralidhar, A., 1999. Human factors concerns in enterprise resource planning (ERP) solutions. Paper presented at the Human Factors Engineering and Ergonomics Conference, Houston, TX.
12. Ortiz, C. L. & Grosz, B. J., 2002. Interpreting information requests in context: a collaborative web interface for distance learning. Autonomous Agents and Multi-Agent Systems, 5, 429-465. Kluwer Academic Publishers.
13. Rich, C., Sidner, C. & Lesh, N., 2001. COLLAGEN: Applying Collaborative Discourse Theory to Human-Computer Interaction, AI Magazine, Special Issue on Intelligent User Interfaces, 22(4),15-26.
14. Rogers, S., Flechter, C.-N., & Langley, P., 1999. An adaptive interactive agent for route advice. In O. Etzioni, J. P. Müller, & J. M. Bradshaw (Eds.), Proceedings of the Third International Conference on Autonomous Agents (Agents'99) (pp. 198-205). Seattle, WA, USA: ACM Press.
15. Shieber, S. M., 1996. A call for collaborative interfaces. ACM Computing Surveys, 28(4es), 143-143.
16. Stary, C., 1999. Toward the Task-Complete Development of Activity-Oriented User Interfaces. International Journal of Human-Computer Interaction, 11(2), 153-182