A roadmap for improving healthcare service quality

Journal of Healthcare Management

Volumn 56, Issue 6, 2011, Pages 385-400

  Kennedy, Denise M ^a   Caselli, Richard J ^a   Berry, Leonard L ^b  

^a MAYO CLINIC   (United States)

^b TEXAS A AND M UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ACCOUNTING; ARTICLE; CONSULTATION; DATA BASE; EXPERIENCE; HEALTH CARE ORGANIZATION; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HUMAN; LEADERSHIP; MAJOR CLINICAL STUDY; MEDICAL EDUCATION; MEDICAL STAFF; NURSE; PATIENT MONITORING; PATIENT SATISFACTION; PHYSICIAN; PURCHASING; REIMBURSEMENT; REWARD; STAFF TRAINING;

EID: 83655172559     PISSN: 10969012     EISSN: 19447396     Source Type: Journal    
DOI: 10.1097/00115514-201111000-00007     Document Type: Article

References (14)

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