From policy implementation to business process management: Principles for creating flexibility and agility

Government Information Quarterly

Volumn 29, Issue SUPPL. 1, 2012, Pages

  Gong, Yiwei ^a   Janssen, Marijn ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Agility; Business process management; Business services; Compliance; Flexibility; Policy making; Service orientation

Indexed keywords

EID: 83555176121     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2011.08.004     Document Type: Article

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